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Criswell Chevrolet

Gaithersburg, MD

4.7
2,059 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now one of Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across four locations including Gaithersburg, Germantown and Thurmont, Maryland and Woodstock, VA. Criswell Maserati - Alfa Romeo dealership in the Washington D.C. area, invites you to come experience some of the finest luxury vehicles in the world! At Criswell, we understand the high expectations from our Maryland customers and we enjoy the challenge of meeting and exceeding those expectations each and every time. Many customers travel from the Washington D.C. and Mid-Atlantic areas to visit our Maryland Maserati dealership in Germantown, MD - mainly because of our outstanding customer service, huge inventory, affordable financing and great prices! Our primary concern is the satisfaction of our customers. Criswell Maserati - Alfa Romeo is committed to maintaining an excellent standard of customer service and care at all times in all departments from sales to service to finance.Recognized as the largest General Motors dealer in the Washington and Baltimore area, Criswell Chevrolet has received the Jack Smith Leadership Award for nine consecutive years - every year the award has been in existence. Awarded to the top 100 (out of approximately 6700 GM dealers) in the United States, the ‘Dealer of the Year’ award is the highest award given by General Motors and recognizes Criswell Chevrolet for consistent leadership in sales and customer satisfaction. To find us, just look for the big American flags at Exit 10 and at Exit 13B off Route 270. We look forward to giving you the best automotive experience you've ever had!
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503 Quince Orchard Road

Gaithersburg, MD

20878

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Showing 2,059 reviews

April 15, 2021

Very professional, friendly and transparent. What was advertised as the price for the vehicle was the ACTUAL price. No hidden fees. Highly recommend to anyone looking for a new/used vehicle. More

by Frenz10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris
Apr 16, 2021 -

Criswell Chevrolet responded

We are delighted to hear that you had a recommendation worthy experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 13, 2021

Jose is great to work with. Very thorough and knowledgeable. We enjoyed working with him and the dealership. We would definitely buy there again in the future. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Criswell Chevrolet responded

Thank you so much for taking the time to post this kind review of your recent purchasing experience! We look forward to working with you again for all of your future automotive needs. Have a wonderful day!

April 13, 2021

Jose was an awesome sales man. He was really friendly and helpful. We will definitely go back to him for any of our future Chevy needs!! More

by Bianca.rivera0828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Criswell Chevrolet responded

Thank you for taking the time to tell us about your recent purchasing experience. We are ecstatic to hear that Jose and the Criswell team were able to earn 5 stars. We look forward to working with you again for all of your future automotive needs!

April 13, 2021

Very pleased with my new car buying experience with Jose and Criswell Chevrolet. Jose was quick to respond with straight forward responses to all my questions, and provided a smooth vehicle purchase and pi More

by 2021TahoeOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Criswell Chevrolet responded

Congratulations on the purchase of your new vehicle! We are very pleased to hear that Jose helped you to have a stress free purchasing experience! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

Apr 13, 2021 -

Criswell Chevrolet responded

Congratulations on the purchase of your new vehicle! We are very pleased to hear that Jose helped you to have a stress free purchasing experience! If there is anything additional we can assist you with, please do not hesitate to reach out to any of our team members.

April 12, 2021

Great customer service and a great deal as well. I really appreciate everything Jose Morales. This is the best truck I've ever had. Thank you! More

by Paaapabrucegee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Amaya Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Criswell Chevrolet responded

We love hearing how happy our customers are with their new vehicles! Thank you so much for choosing Criswell and thank you for this positive review for Jose!

April 10, 2021

I wish there was a higher rating. Five does does cover the professional, professional and friendship that Russ and I have established over 12 years and 3 Corvettes. I just like him and he reflects that o More

by fdgregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance Guy...never really got his name...but fantastic!
Apr 13, 2021 -

Criswell Chevrolet responded

Aww, thank you so much for this thoughtful and kind review for Russell and the Criswell team! We are delighted to hear that your recent purchase met the exemplary standards you have come to expect from Criswell. Have an awesome day!

April 09, 2021

Nathan is AMAZING!!! He corrected our previous issue and went above and beyond to make sure we were taken care of and satisfied with our service. He communicated with us and explained everything in detail. More

by Michelle
Recommend Dealer
Yes
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Karolick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Uffelman, Nathan Kaiser
Apr 09, 2021 -

Criswell Chevrolet responded

Michelle, thank you so much for taking the time to let us know that Nathan was able to help you resolve all outstanding issues and turn this experience around for you. We look forward to working with you again at your next visit!

April 08, 2021

HORRIBLE!!! I live 10 minutes away but will NEVER bring my truck here again! Dropped off at 8am for scheduled appointment and NO communication through out the day! It’s now 6:30pm and no one in service kno More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dina Bartolomeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Karolick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Witt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McCormick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Uffelman, Nathan Kaiser
April 08, 2021

I am VERY, VERY happy with my new Certified Pre-Owned vehicle from Criswell Chevrolet. I know that sounds like I am an employee. I am not, in any way. I am just very satisfied with the positive experi More

by Scott.A
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Criswell Chevrolet responded

We love hearing from our happy customers! Thank you so much for taking the time to share your story with us!

April 08, 2021

I've worked with Jason Witte and Anthony Vattuone for many years now and no one beats their deals. There is no need to shop around, you'd be wasting your time. Very friendly and polite. Mr. Criswell you More

by dabom007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Witte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Vattuone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Criswell Chevrolet responded

Thank you so much for your continued relationship with Criswell! We are ecstatic to hear that Jason and Anthony consistently provide you with top notch service! We look forward to seeing you again at your next visit.

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