Criswell Chevrolet
Gaithersburg, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Very professional, friendly and transparent. What was advertised as the price for the vehicle was the ACTUAL price. No hidden fees. Highly recommend to anyone looking for a new/used vehicle. advertised as the price for the vehicle was the ACTUAL price. No hidden fees. Highly recommend to anyone looking for a new/used vehicle. More
Jose is great to work with. Very thorough and knowledgeable. We enjoyed working with him and the dealership. We would definitely buy there again in the future. knowledgeable. We enjoyed working with him and the dealership. We would definitely buy there again in the future. More
Jose was an awesome sales man. He was really friendly and helpful. We will definitely go back to him for any of our future Chevy needs!! helpful. We will definitely go back to him for any of our future Chevy needs!! More
Very pleased with my new car buying experience with Jose and Criswell Chevrolet. Jose was quick to respond with straight forward responses to all my questions, and provided a smooth vehicle purchase and pi and Criswell Chevrolet. Jose was quick to respond with straight forward responses to all my questions, and provided a smooth vehicle purchase and pickup. More
Great customer service and a great deal as well. I really appreciate everything Jose Morales. This is the best truck I've ever had. Thank you! appreciate everything Jose Morales. This is the best truck I've ever had. Thank you! More
I wish there was a higher rating. Five does does cover the professional, professional and friendship that Russ and I have established over 12 years and 3 Corvettes. I just like him and he reflects that o the professional, professional and friendship that Russ and I have established over 12 years and 3 Corvettes. I just like him and he reflects that of Criswell Chevrolet. Great company, great people, great cars. Thanks! More
Nathan is AMAZING!!! He corrected our previous issue and went above and beyond to make sure we were taken care of and satisfied with our service. He communicated with us and explained everything in detail. went above and beyond to make sure we were taken care of and satisfied with our service. He communicated with us and explained everything in detail. Thank you for EXCELLENT service and making us happy. We will definitely return for future service. More
HORRIBLE!!! I live 10 minutes away but will NEVER bring my truck here again! Dropped off at 8am for scheduled appointment and NO communication through out the day! It’s now 6:30pm and no one in service kno my truck here again! Dropped off at 8am for scheduled appointment and NO communication through out the day! It’s now 6:30pm and no one in service know anything! Telling me that whoever handled my truck has left for the day! Really? I need my vehicle for work in the a.m. Will definitely be going back to Koons!!! VERY DISAPPOINTED More
I am VERY, VERY happy with my new Certified Pre-Owned vehicle from Criswell Chevrolet. I know that sounds like I am an employee. I am not, in any way. I am just very satisfied with the positive experi vehicle from Criswell Chevrolet. I know that sounds like I am an employee. I am not, in any way. I am just very satisfied with the positive experience I had with Gene Hoffman while buying a 2018 Jeep Grand Cherokee. I contacted Mr. Hoffman through an internet-based car sales website (CarGurus.com) that I have been using for 2 years to find the right vehicle. Gene Hoffman responded with a professional and courteous email with his contact information, a text (with a link to the CarFax information) and a calendar invitation for my test drive. I also spoke to him on the phone. If you are reading this, it may sound like a lot but it never felt like too much. Mr. Hoffman was not pushy or intrusive at all. I’m busy and I work about 50 miles away, so I appreciated the communication that Gene Hoffman put forth for me. When I arrived at the dealership, the car was ready for a test drive almost immediately. I preferred to open all the doors and crawl underneath first. I did. I even brought a mechanic’s creeper with me, though I did not use it. The car is in EXTREMELY good condition and was prepared very well. It even smells nice (it’s a 2018 and smells GREAT!). I had some questions about some custom, off-road equipment that is installed on my new vehicle. Mr. Hoffman was able to track down the previous owner, a very kind man, who actually came to the dealership while I was waiting and spent about 20 minutes talking to me about the custom equipment that he had installed. This might not be your experience, but it was for me. Additionally, the previous owner told me (I can’t confirm this) that over the years he has purchased about 25 vehicles from Criswell. Now THAT says a lot. Gene Hoffman was very professional, personable and patient. I knew that the vehicle was a good deal as offered online. There was no haggling, and no “I’ll have to talk to my Sales Manager” business. This is my first experience with Criswell and with Gene Hoffman. Without hesitation, I highly recommend both. More
I've worked with Jason Witte and Anthony Vattuone for many years now and no one beats their deals. There is no need to shop around, you'd be wasting your time. Very friendly and polite. Mr. Criswell you many years now and no one beats their deals. There is no need to shop around, you'd be wasting your time. Very friendly and polite. Mr. Criswell you should be proud of this staff. A+! Albert. More