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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.9
2,524 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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2120 Chapman Rd

Chattanooga, TN

37421

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Showing 2,524 reviews

June 15, 2022

Brittany was smart, friendly and completed my experience with Crown in a easy matter. Her text updates and follow up was helpful. More

by ds.williams509
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave Brittany this positive review! We are so glad that she could provide you with top-notch service! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

June 15, 2022

Bridgett Davis was awesome provided a quick great service definitely going back also gave overview of service done to my car which I appreciate. More

by Nancyavila4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridgette Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Bridgette provided you with nothing less. We look forward to continue providing you and your vehicle with our best care in your visits to come! Safe travels!

June 13, 2022

Took my 2020 Jeep Wrangler Sahara in to have rotation and balance done. Before I took it my car drove perfect. They claimed there were more problems and had my car for over 3 months. When I finally get it ba More

by acmvne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Gagnon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Acmvne, Thank you for your review and for discussing your concerns with me. Unfortunately, with global supply chain issues, the part we needed to repair your vehicle was on back-order and did take three months to arrive. I understand your frustration, and we certainly could have communicated better. We appreciate your feedback and are striving to improve. I’m pleased that we have been able to help you with a new Wrangler and look forward to being able to deliver it to you soon. If I can assist you in any way in the meantime, please don’t hesitate to call me. Best, Ken Nichols, General Manager

June 12, 2022

Cody Gagnon was wonderful. Very accommodating and very pleasant to deal with. Kept me updated on the progress of my car repair Teresa Stephens More

by Teresa
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Teresa, Thank you so much for your positive review! We are so glad that Cody took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 11, 2022

Dusty Angland helped in the service department and was very helpful and knowledge. Quick, prompt, & friendly service More

by jami7377
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Robey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to leave Dusty this positive review! Offering quality and efficient service is so important to us, and we are pleased that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

June 11, 2022

I just bought a new grand Cherokee from Trevor it was a great experience. He is a wonderful to work with and very knowledgeable. I would definitely recommend buying from him. More

by Cindyw3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Cindy, Thank you for taking the time to leave Trevor this positive review and recommendation! We are so glad that he could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

June 10, 2022

I just recently purchased another vehicle from Crown. After working with Trevor Turner and Jeremy Brown on the purchase of a new Grand Cherokee L, I decided to purchase another vehicle. We are out of s More

by Rickey Waters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your wonderful review! We are honored by your repeat business, and we are overjoyed that Trevor and Jeremy provided you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle-on behalf of the entire team! Safe travels!

June 09, 2022

Great dealership! My second car here. Great buying experience! They really care about you here. Caroline Chambers, Lee Johnson and Kenny Reagan made me feel right at h More

by Terence K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Reagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Terence, Thank you so much for your wonderful review! We are honored by your repeat business, and we are overjoyed that Caroline, Lee, and Kenny took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

June 08, 2022

Brittany did a great job handling the service I needed for my Jeep Wrangler. Very professional and courteous, a wonderful example of how customer service should work. The kind of employee who makes me wan More

by Larry Sims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Shultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Bates-Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Larry, Thank you for leaving Brittany this wonderful review! We are so glad that she provided you with the quality service that you deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further service to you in the future!

June 07, 2022

Everyone here always takes such good care of me. I always look here first when I’m in the market for another vehicle. More

by bliekmorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dusty Angland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you so much for your positive review! We are happy to hear that our team consistently takes great care of you! It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future!

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