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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,048 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,048 reviews

April 06, 2023

Pleasant clean through very helpful with understanding the service to be done. Done in time expected More

by Absent FROM FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

Helpful
April 06, 2023

Friendly staff who keeps you up-to-date on your services while you wait for your car. Like the cleanliness of the dealership and how inviting it is in the customer lounge. More

by JOANNEFROMNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

Helpful
April 06, 2023

Very helpful. I thought the whole experience was a good one. Glad the problem was taken care of. More

by JSWARTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

Helpful
April 06, 2023

Great and speedy service loved the video of the status of the car on the lift More

by Chad.a.burdette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

Helpful
April 06, 2023

In and out today 1 hour Love the maintenance video Showed me all I needed More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Church
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Apr 07, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

Helpful
April 06, 2023

They need to hire with better pay in the service dept so customers don’t wait so long More

by BRYSON94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

Apr 10, 2023 -

BRYSON94 responded

2 hours is way way too long for an inspection

Helpful
April 05, 2023

Great service and respondes. Loved the multi point video. Enjoyed the free coffe & charging in office area More

by Dieanjao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
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Apr 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our service team was so helpful during your visit!

Helpful
April 05, 2023

A smooth and friendly transaction as promised with no surprises. I highly recommend shopping for your next vehicle here. More

by Axeman66
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback. We really appreciate your kind words and your great recommendation!

Helpful
April 05, 2023

Very friendly with no high pressure sales! Very quick with paper work and clear about items. More

by RUNNINGBASES7
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience after working with our team! We are so glad that everyone was very helpful during your visit!

Helpful
April 05, 2023

Your staff is always very friendly and helpful. The waiting area is very clean, and makes the waiting time a pleasant time More

by DVCO123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Valenzuela
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Apr 05, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

Helpful
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