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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
7,990 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,990 reviews

July 14, 2025

The dealership and Tom Hackett are always helpful and provide great care and attention to the car and service needed. The problem is identified and explanations and solutions given. All is done in a time More

by USAFAMOM007
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jul 14, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words and thoughtful feedback. We're thrilled to hear that Tom Hackett and our team have consistently provided the care, attention, and clear communication you deserve. Keeping our customers informed and comfortable throughout the service process is a top priority, and we're glad that commitment has made a positive impact on your experience. We truly appreciate your continued trust in us and look forward to serving you again in the future!

July 13, 2025

Bryce Mann 5 stars as well. He did a great job. Helped me through the whole process. More

by MONSTER54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Mann Dylan Abell
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Jul 14, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're thrilled to hear that Bryce provided you with 5-star service and guided you through the entire process. We'll be sure to pass along your kind words. Enjoy your new vehicle!

July 13, 2025

Great service Judy was great and knowledgeable technician diagnosis and fix was great and fast More

by WISSEMANB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear that Judy and our technician provided great service and got everything diagnosed and fixed quickly. We appreciate your support and look forward to helping you again in the future!

July 12, 2025

My salesperson (2) are not listed on your list but both were 5s. Thank you More

by marym4370
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the 5-star rating! We're thrilled to hear both of your salespeople provided excellent service. We'll be sure to share your appreciation with the team. Thanks again for choosing us!

July 11, 2025

The sales reps are wonderful, patient, and kind. I did not feel pushed or coerced into purchasing a car with them. More

by MARLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
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Jul 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad our sales team made you feel comfortable and never pressured during your experience. We appreciate your trust and hope to assist you again in the future!

July 11, 2025

Service was great and speedy. Didn’t expect to go out with a car on the same day. More

by Bcandle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
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Jul 11, 2025 -

DCH Wappingers Falls Toyota responded

Thanks for the kind words! We're glad we could make things quick and smooth for you, and even better that you were able to drive off in your new car the same day!

July 11, 2025

Got zero instructions B4 arrival. Service was longer that I’m used to..should be better after sale. Hard to reach anyone on the phone. I’ll be ready next time. More

by MTSKIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Newsham
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Jul 11, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 11, 2025

Saw to our needs quickly and with diligence. Not that I expected them to know these things, but it would have been incredible of them if they happened to be aware of the car seat installation li More

by nathaniel.lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful feedback! We're glad to hear that your needs were met with care and diligence. Your suggestion about car seat installation is greatly appreciated. We are always looking for ways to improve and better support our customers.

July 11, 2025

Oh my god I don't know where to start, it was a great experience. Dan was extremely helpful got me what exactly I was looking for very quickly. And the whole process was painless effortless it was a plea More

by rogersjoe118
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sweeney
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Jul 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the amazing feedback! We're thrilled to hear that Dan made your car-buying experience smooth and enjoyable. It means a lot to know that we delivered exactly what you were looking for. We truly appreciate your kind words and look forward to welcoming you back in the future!

July 11, 2025

This was the first time I have gone to this dealership. I found staff friendly and professional. More

by pwperfect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for choosing our dealership for your first visit! We're happy to hear you found our staff friendly and professional. We look forward to serving you again soon!

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