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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,748 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,748 reviews

February 13, 2025

Not a fan of the tactics they use to take advantage of customers. Telling me I need new brakes, tires, and filters for my car, when mechanics in family have confirmed that they are perfectly fine for now. More

by MARISAP092801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

February 12, 2025

Outstanding from start to finish. The entire process was seamless. Cannot thank y’all enough! More

by allisonnelson2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're thrilled to hear that your experience was seamless from start to finish. We appreciate your trust in us!

February 12, 2025

Courteous competent and valued my business . Lauren the service advisor is the best. Highly recommend. More

by heloflight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad to hear that Lauren provided such great service. We truly appreciate your business and recommendation. We look forward to serving you again soon!

February 11, 2025

Highly recommended Staff are polite and helpful! Cares for their customers ,answers questions openly and patiently More

by MARYANNPAS21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and recommendation! We're so glad to hear that our staff provided you with helpful and patient service. We truly care about our customers and appreciate your feedback!

February 11, 2025

Helpful and friendly staff, patient explanations, easy to schedule and change service appointments, answered all my questions. More

by pcolapinoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco
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Feb 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're glad to hear that our team was helpful, friendly, and patient in answering all your questions. We strive to make scheduling as easy as possible and appreciate your feedback!

February 11, 2025

Great service prompt and transparent, Judy is very helpful and communicative. Definitely recommend for anyone who needs their Lexus or Toyota serviced. More

by Will S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're so glad to hear that Judy provided excellent service and communication. We appreciate your recommendation and look forward to assisting you again in the future!

February 11, 2025

This is my first Toyota, my first hybrid and the first time I’ve dealt with this dealership. Five stars to the sales associate, the manager and the finance department head. Great people, great experience, More

by BZANE47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeney Angel Mejia
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Feb 12, 2025 -

DCH Wappingers Falls Toyota responded

Congratulations on your first Toyota and hybrid! It's awesome to hear that your experience with the dealership was top-notch. Sounds like you had a smooth process from start to finish, and I'm glad the car is everything you hoped for. Enjoy driving it, and thanks for sharing such a great review!

February 10, 2025

Best salesperson I’ve come across cross. He knows his product and was laid back, not pushy. Looking for another car soon and I know who and where I’ll be looking. More

by XTREMEHOKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We're thrilled to hear you had such a great experience. It’s awesome that you found the perfect fit with our salesperson. We look forward to helping you find your next car soon!

February 09, 2025

Kind, helpful, great at keeping me informed of progress on my service. She was great in every respect! More

by offutt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our team kept you informed and provided excellent service. We’ll be sure to pass along your feedback!

February 09, 2025

Excellent work and great team They are very professional I could recommend others peoples oh yes Thank you More

by Ruben Ruano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

DCH Wappingers Falls Toyota responded

Ruben, thank you so much for your kind words! We're thrilled to hear you had a great experience. We appreciate your recommendation and look forward to serving you again!

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