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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
6,978 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 6,978 reviews

October 28, 2022

First time here. Everyone was very helpful, kind and informative. Service was completed in the time they estimated. More

by ramieperfett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 27, 2022

One of the most pleasurable experiences in a long time. Zion is a wonderful person and fantastic salesman. All the staff were so helpful. Feel we have establish a great relationship and will stay in con More

by Bookmark18@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 27, 2022

I really didn’t have such a good experience the computer was down didn’t get the rate I was looking for now paying to much. I wasn’t told to come back when they were up was told that I purchased a maintenan More

by DONNA.GARDNER
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Rivera (in Sales)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

October 27, 2022

They were prompt and courteous. Went for an inspection and they were very honest All I needed was new wipers. More

by JMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Those people do not look familiar
Oct 27, 2022 -

JMC responded

Great experience overall

October 26, 2022

Amount of time from drop off to pick up was good. I hate long wait times. More

by patrickduncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 26, 2022

This was my first service and they were expeditiously thorough! I really appreciate how quickly they were done. I am looking forward to continuing to do business with DCH! Now if only I could schedule an More

by EJay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

October 26, 2022

Friendly staff with timely updates mechanic provided video of areas that were inspected on my vehicle providing conditions and status. The video was texted to my phone very convenient record to retain f More

by POWEN789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Oct 27, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know our team could assist you and make your experience a memorable one. We look forward to working with you again in the future!

October 25, 2022

What can you say. When you have management, and staff that ACTUALLY believe in customer satisfaction, you get a company like DCH Wappingers Falls Toyota. I’ve given th More

by rgraham460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! It sounds like our team went above and beyond to assist you and make your experience a memorable one. Customer satisfaction is always our top priority and we're happy to have met that mark. We look forward to working with you again in the future!

October 25, 2022

I loved the people there, they had such great attitudes and energy, i felt very comfortable while waiting. I appreciate a good atmosphere when i see/feel one. can’t wait for any future visits! More

by daisy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure of here name but she looked young and was the receptionist who attended me! 5 stars or more
Oct 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback, Daisy! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

October 25, 2022

People were friendly and work was done efficiently and they went out of their way to ge me loaner car More

by prichardch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy
Oct 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback! We're so happy you had such a great experience at our dealership!

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