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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,736 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,737 reviews

June 16, 2023

High quality service with strong online communications, including video from technician servicing vehicle. Work done timely. More

by bhoffay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 15, 2023

Service was done in a timely manner. Representative was informative and helpful and explain service that were done. More

by JEANMARIEMCGLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 15, 2023

Thank you very much to Angel for the amazing sale of my new Toyota Highlander. His service was spectacular and helped me all throughout the process. More

by SAMANANCY62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Mejia
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Jun 16, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Angel provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

June 14, 2023

Overall they have good quality service to and extent but they continued to work on it until the issue I had was solved so I and content More

by Martinez.eg92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel and Jamie
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Jun 14, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your service visit. We hope to see you again.

June 13, 2023

Hi I was very happy with how well DCH cooperated with me. A family event interfered with my appt, but they were willing to let me leave the car overnight and pick it up on Sun from sales. Saved me from havin More

by BRISA35US
Recommend Dealer
Yes
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Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Congratulations on your vehicle purchase. We are so glad that our team was able to help.

June 13, 2023

Good service easy in and out Great service. Friendly staff, easy in and out. Was my shortest visit to date. More

by Jamie.curley
Recommend Dealer
Yes
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Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

June 13, 2023

5 Done I am finished with the survey. Thank you the service was good thank you More

by RAINY4040
Recommend Dealer
Yes
Employees Worked With
5
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Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

June 13, 2023

I was welcomed and kept informed of the progress of the service. I was given a choice of tires and I have been very satisfied with them. More

by LGWOOLEVER
Recommend Dealer
Yes
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Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

June 13, 2023

Efficient Quick, kept me informed. They listened to my concerns and followed up on them. More

by johnsonsandra30
Recommend Dealer
Yes
Employees Worked With
5
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Jun 13, 2023 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

June 13, 2023

I think is better to Don't Say anything about that dealer Because my experience was not to God More

by TUMIMO56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Carlson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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