Back

DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,802 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,802 reviews

November 15, 2022

I brought the Corolla in for maintenance and a rattle noise. DCH Service is helpful and professional. While I waited comfortably with coffee, the mechanic diagnosed a water pump problem. Jason made sever More

by jane friedland
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

DCH Wappingers Falls Toyota responded

Jane, thank you for the excellent five-star review! We're so happy Jason could assist you and provide you with outstanding service. We truly appreciate your kind words and look forward to working with you again in the future!

November 15, 2022

It was fine and wasn’t able to talk to mechanic at end but he called me and also sent me a text about condition of car which I appreciated More

by CHARICEGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I really don’t remember but they were very hood
Nov 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 15, 2022

Well I had a routine service and they found a problem that was covered under warranty and fixed it, also noticed my front brakes needed to be replaced. All was done in a timely and reliable manner, and a More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the outstanding five-star review! It's a pleasure to know our team went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again soon!

November 13, 2022

Joshua John was so nice. He was very patient with me and informative. Really made it feel like an exciting moment when he put the key in my hands. He was awesome. More

by DEBBIGOLDEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Joshua could assist you and provide you with outstanding service.

November 13, 2022

They throughly check car over to see what is needed to be repaired and let me know their recommendations More

by Missb12858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 12, 2022

It was quick and professional. They were very accommodating and pleasant to work with.they will continue to get my business More

by Jbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 12, 2022

Every person I've interacted with over the years I've been coming here has been very helpful and friendly, which is important! More

by Sandy Freyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm terrible with names...everyone!
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Sandy, thank you for your kind words and loyalty to our dealership over the years! We look forward to working with you again in the future!

November 11, 2022

Representative very dismissive of the chronic brake problem this car has had since we bought it 4 years ago. More

by marcmezza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Rivera (in Sales)
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Hello, We're sorry to learn of your experience. We understand you've had two different dealers review this concern. Please let us know what we need to do to resolve this for you. Thank you, Ben Carlson Fixed Operation Manager

November 11, 2022

Brought my car in for diagnostic check out. Matt was my tech advisor and extremely professional and helpful. He explained the process and how long it takes. After the diagnostic procedure Matt More

by stawal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It sounds like Matt went above and beyond to assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again in the future!

November 11, 2022

Good job work was done in a reasonable time and the staff was very friendly More

by S.walter21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so happy our team could assist you and provide you with great service.

...
251
...