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DCH Wappingers Falls Toyota
Wappingers Falls, NY
6,949 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 6,949 reviews
June 22, 2021
Although the service person who called me was very nice and apologetic, my work was not able to be done. I dropped it off at 11 a.m. and the paperwork showed they did not have the part needed. Then I was a and apologetic, my work was not able to be done. I dropped it off at 11 a.m. and the paperwork showed they did not have the part needed. Then I was assured they did have the part. 6 HOURS LATER, the service person called to tell me the part they had in stock was cracked so they couldn't fix it. I was told I could leave it over night and they would try the next day. HE was very nice, but I cannot be without a car in the area I live in. So, I went to pick up the car. My ride got me there at 6:02, 2 minutes after service closed. I asked for my car at the desk and she told me it was out front. I walked the whole parking lot and could not find my card. The poor girl working the desk had to go out in the back, find my car, and get a salesman to drive it to the front where it was supposed to be. Every person I encountered at the dealership was very nice and very helpful. Evan even told me I don't need to make an appointment and can come just bring the car in, so that was very nice. I just would have liked to know this earlier, having been without a car for 7 hours and no work done. This is not the first time I brought my car to be worked on at DCH Toyota only to find after several hours that they did not even have the part. Not run very efficiently for such a big dealership.... More
by MELANIEPALAZZOLO
Verified CustomerEmployees Worked With
Evin Calderon
Helpful June 22, 2021
The staff at DCH Wappingers Falls Toyota is very kind, and thorough. My car buying experience was smooth; management at this store in on-point!! and thorough. My car buying experience was smooth; management at this store in on-point!! More
by BuddyL
Employees Worked With
Nathaniel Pickett, Emily Dileo, Lee Burns, Pinkal Patel, Naeem Randall
June 22, 2021
DCH Toyota in Wappingers was great. Mike made my shopping experience easy and pleasant and helped me get exactly what I wanted with my new Tacoma. experience easy and pleasant and helped me get exactly what I wanted with my new Tacoma. More
by RYANA1520
June 22, 2021
My dealing with the sales staff was excellent. No pressure and very helpful. pressure and very helpful. More
by DONALD.PAVELOCK
June 22, 2021
My experience with the sales, service and all other staff was excellent! All my needs were met with no stone unturned. was excellent! All my needs were met with no stone unturned. More
by JMCFLEX
June 22, 2021
This is our third car from this dealership and always have been very pleased with the experience. We love the no hassle pricing and the extras they give us for being repeat customers. We feel that they v have been very pleased with the experience. We love the no hassle pricing and the extras they give us for being repeat customers. We feel that they value our business. The salesman was very responsive to my texts and questions. I highly recommend! More
by JSKCOB
June 20, 2021
I was so nervous about going to the dealership, what if my credit score wasn’t good enough? But as soon as I walked through the doors Dan and Dylan made me feel so welcome, I was treated like family! I lea my credit score wasn’t good enough? But as soon as I walked through the doors Dan and Dylan made me feel so welcome, I was treated like family! I leased a 2021 Toyota Highlander and I could not be happier with the customer service and attention I was shown. Even after leasing the vehicle, Dam reached out to me to check in and see if I had any questions about my vehicle. The service was above and beyond and made me feel like I was VIP. Thanks guys!! More
by SHEENA.FITZPATRICK
June 18, 2021
Pinkel and Chris gave us great service at DCH when we came there for buying a new vehicle. Highly appreciate their customer service. Trade in value was also fairly good. Overall it was a smooth sailing. came there for buying a new vehicle. Highly appreciate their customer service. Trade in value was also fairly good. Overall it was a smooth sailing. I recommend DCH for hassle free, no pressure car buying experience. More
by MANANPANDYA8
June 18, 2021
Nothing but the best service. My service guy was Evan and mechanic was Matt and both professionals and made life easy. They were very helpful throughout and made sure to get me back on the road as fast as t mechanic was Matt and both professionals and made life easy. They were very helpful throughout and made sure to get me back on the road as fast as they could. More
by joeglickman1011
Employees Worked With
Matt Cservak , Evin Calderon
June 18, 2021
Excellent experience. Great trade in value on my vehicle and a fairly competitive price on the vehicle I moved to. Painless experience, would recommend Dch Wappingers Toyota. and a fairly competitive price on the vehicle I moved to. Painless experience, would recommend Dch Wappingers Toyota. More
by MAXPWNS
