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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,829 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,829 reviews

January 17, 2025

Joe listened to what we wanted and delivered. We had to wait for our SUV to be made and Joe checked in with us to make sure we were in the loop. Much appreciated! More

by N.BINDER14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad to hear that Joe listened to your needs and kept you updated throughout the process. Providing excellent customer service is important to us, and we’re happy to know it made a difference for you. We appreciate your feedback and look forward to helping you again in the future!

January 16, 2025

DCH Toyota service department is the best of any dealership we have ever dealt with . My wife and I have had the pleasure of having Judy Deems arrange our service and warranty needs many times over More

by Dave&JoAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Judy has consistently provided you with excellent service. We truly appreciate your loyalty and are always here to help with any of your service and warranty needs. Thank you for choosing DCH Toyota!

January 16, 2025

First service at Toyota and my appointment was a pleasure. Lauren the service coordinator was a pleasure friendly, professional and listen to my issues. Waiting room was nice, clean and comfortable. More

by Mosulmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Lauren made your first service appointment a pleasant one and that you enjoyed our comfortable waiting area. We appreciate your feedback about appointment scheduling and will work to improve this for future visits. We look forward to seeing you again!

January 16, 2025

Well this was the best of all time Matthew Maffucci makes the appointment for me 👍🏿to Matt More

by bluebery2418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad to hear that Matthew Maffucci made your experience the best one yet. We truly appreciate your kind words and look forward to assisting you again soon!

January 16, 2025

Very pleasant, very professional met all of our needs left there very satisfied with the all around customer service! More

by Dan80maldonado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hess
Jan 17, 2025 -

DCH Wappingers Falls Toyota responded

Dan, thank you for your kind words! We’re so glad to hear that our team met your needs and provided excellent service. We appreciate your business and look forward to serving you again!

January 16, 2025

Quality vehicles at fair prices. Very well run operation between sales reps and finance reps More

by MICHAEL.RUDINSKY64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Hess and Angel in finance 5* for each
Jan 17, 2025 -

DCH Wappingers Falls Toyota responded

Michael, thank you for your feedback! We're thrilled to hear that you had a great experience with both our sales and finance teams. We pride ourselves on providing quality vehicles at fair prices. We appreciate your support!

January 16, 2025

Service people are great. Set up everything for me. Lauren was especially helpful because I require rides back and forth More

by riacord1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad Lauren could assist you with your needs. We strive to make every service experience as convenient as possible. Let us know if you need anything else!

January 16, 2025

Dealership was very clean, plenty of snacks and complimentary. Tea and coffee. Nice waiting area And hardworking employees More

by saulriverajr.212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad you enjoyed the amenities and had a positive experience. We truly appreciate your kind words and look forward to welcoming you back soon!

January 16, 2025

It was my first time at this dealer as a new Toyota owner and I had so many questions - people were nice but I guess I was hoping for someone who had time to sit one on one with me. I felt like I was annoyin More

by Heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

DCH Wappingers Falls Toyota responded

Heidi, thank you for sharing your experience with us! We apologize if you felt rushed and didn’t receive the one-on-one time you were hoping for. We truly value your questions and want to ensure you're comfortable and informed. We appreciate the thoughtful gesture with the Dunkin' Donuts—our team definitely appreciated it! Please don’t hesitate to reach out if you have any more questions or need further assistance. We’re here to help!

January 16, 2025

Shopping here was quick and easy, and our salesperson was friendly and knowledgeable. We’re pleased with the car. More

by Ejpgraham
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're so glad to hear that your shopping process was smooth and that you’re happy with your new car. If you ever need anything else, feel free to reach out. Enjoy the ride!

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