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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,752 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,753 reviews

April 09, 2022

Great experience and very nice and knowledgeable salesman, Mike Ohare. Very happy with my vehicle as I was with my previous Toyota!! More

by Harry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

DCH Wappingers Falls Toyota responded

Harry, thank you for the excellent feedback! It sounds like Mike was able to assist you and provide you with outstanding service. We look forward to working with you again in the future!

April 08, 2022

They were able to get me in the same day for a service and it was done in a timely manner. More

by Kloc6171
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 08, 2022

Efficient and thorough. Not a long wait time. I got there 30 minutes earlier than my scheduled appointment and my car was still serviced at my arrival time. I was in and ou More

by johnsonsandra30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 08, 2022

Great service. …. They were really fast. Evin was amazing. Very polite and explained everything to us. More

by STAMPSOUTH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evin Calderon
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Apr 11, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 07, 2022

Very pleasant experience. This is the third time I have leased a truck from DCH and would recommend them to everyone More

by CNKHARRISON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We truly appreciate your kind words and your loyalty to our dealership!

April 07, 2022

went in to have a ecm programed the estimate was for 250 they gave me a bill for 410 an hour of programing thery are a scam More

by dimolac70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Gasiunas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evin Calderon
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Apr 08, 2022 -

DCH Wappingers Falls Toyota responded

Mr. Dimola, I’m sorry to hear about your experience, however, I’m confused. The estimate you were provided before the work was completed was $ 380.00 plus tax. Which happens to be exactly what you paid. I understand you are frustrated that the used computer you supplied and was instructed to replace by another shop didn’t solve the problem. This is why we recommended a proper diagnosis in the first place. I’m sorry you feel this way about us, we followed your instructions after you declined our recommendations. Best, Ben Carlson Fixed Operations Manager

Apr 08, 2022 -

dimolac70 responded

my computer was fine the price quoted was for 2 hrs work he never said the price was 380 my honest mechanic did the rest i hope ford wins its new plan to buy pass the dealerships then all be better off with out you

April 06, 2022

I purchase my car there and I'm still afraid to take there for service 150.00 just to look at car More

by l.rivera45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evin Calderon
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Apr 08, 2022 -

DCH Wappingers Falls Toyota responded

Dear lrivera45, I’m sorry to hear about your experience. Please reach out to me at your earliest convenience so I may learn more about your concerns. Diagnosis charges are typically applied when a concern is out of warranty, or an involved repair. We would never charge someone for “just a look over” unless it is much more involved. I look forward to your call. Ben Carlson Fixed Operations Manager 845-296-4261

April 05, 2022

Loosman was great to work with patient with me and my sister kept us both updated when our card woul be in. Jennifer K started it all with a very pleasant phone and greeted us by name each time we stopp More

by JPM10255
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer K, Pinkal Patel
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Apr 06, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 04, 2022

Very promptly respectful very kind very thorough We'll continue to go there and recommend people to go there as well More

by Ogjadd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
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Apr 05, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 04, 2022

Exceptional services . Four of my family members have bought cars here this past two years. More

by THANHLPHAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Sweeny
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Apr 05, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership! We look forward to working with you again in the future!

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