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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
7,990 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,990 reviews

September 05, 2025

Did not complete all the requested work and created a huge inconvenience for me because now I need to find time to drop the car off and leave it there again. They managed to come up with $1000 of work ne More

by Brenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2025 -

DCH Wappingers Falls Toyota responded

Brenna, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

September 03, 2025

Matt is always helpful and thorough with his explanations of service needs. My only issue is that as a busy dealership I sometimes have an issue getting thru when I call. Other than that, no concerns. I know More

by AZROCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful feedback! We're glad to hear that Matt consistently provides helpful and thorough service. We understand how frustrating it can be to experience delays when calling, and we appreciate your patience as we work to improve communication during busy times. Your trust means a lot to us, and we're grateful to have you as a valued customer!

September 02, 2025

Knowledgable staff, answered all of my questions, offered solid advice and helped me find my perfect car! More

by kalev6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so happy to hear that our team was able to answer your questions, offer helpful advice, and help you find the perfect car. Enjoy your new ride, and thank you for choosing us!

September 02, 2025

Always courteous and respectful here. They do awesome work, and get you out on time. Will always go to them as I have for the past 7 years More

by sabreu112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty over the past 7 years! We're so glad to hear that you've consistently experienced courteous service, quality work, and timely appointments. We truly appreciate your trust and look forward to serving you for many more years to come!

September 01, 2025

Everyone at this dealership was easy to talk to and answered all of my questions and found me a car I really love. They made sure I knew what I needed to do and made the buying process easy. More

by MSTJOHN191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryce Mann
Sep 01, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled our team made the buying process easy and helped you find a car you love. We appreciate you taking the time to share your experience!

August 31, 2025

The work was done professionally and promptly the facility is clean the communication between the tech and I was clear. Thanks More

by vinras3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're happy to hear the work was done professionally and promptly, and that the communication with our tech was clear. We appreciate your feedback and look forward to serving you again!

August 29, 2025

Clean environment attentive associates. They get things done with perfection.. Great place to get your car service . More

by ADJEIKOFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad you enjoyed the clean environment and attentive service. Our team takes pride in delivering top-quality care, and it’s great to hear we hit the mark. We appreciate your recommendation! 🚗✨

August 29, 2025

Everyone was professional, courteous and helpful. I was able to purchase the car that I wanted and the process went very smoothly. I would absolutely come back for another vehicle and/or recommend DC More

by micheleapril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad our team made the process smooth and that you found the car you wanted. We truly appreciate your recommendation and look forward to serving you again in the future!

August 29, 2025

It took a couple of weeks to get an appointment. However, service ia always at its best; proper recommendations and customer service follow-up. Technician ervice is usually timely. Nice team work. More

by sahardyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maffucc. 4 stars
Aug 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your patience with the appointment wait and are glad to hear that our team consistently provides excellent service, timely technician work, and helpful follow-up. We’ll keep striving to make every experience great!

August 29, 2025

Kurt was very helpful, no pressure, a wonderful person to work with. The whole experience of buying a vehicle from DCH Wappingers Falls Toyota was very enjoyable, I’d recommend them to anyone looking to buy More

by RYANSEHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kurt Kueshal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear Kurt made the process enjoyable and pressure-free. We truly appreciate your recommendation and hope you enjoy your new vehicle!

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