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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,737 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,737 reviews

April 09, 2025

Very courteous and professional staff. From the initial check in, to the service reps, they keep you informed throughout the process. More

by MDL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're glad to hear that our team provided you with courteous and professional service. Keeping you informed throughout the process is important to us, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!

April 08, 2025

Very courteous and professional They were timely and gave a clear indication of expected costs before starting More

by GILLAH
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Apr 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're glad to hear that you had a positive experience with our team. We strive to provide clear communication and excellent service every time. We appreciate your support and look forward to assisting you again in the future!

April 05, 2025

Made a 1pm appointment a week ahead of time for a third brake lite fix. Arrived 30 minutes early and truck was not taken in for service until about 2:30. So much for appointment/schedule integrity. More

by AJPISAN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 05, 2025

He was very upfront and disclosed all important terms conditions and information in a very professional manner and handled my transaction with the utmost precision and accuracy. A pleasure to work with a More

by PETEMANNESE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear that you had such a positive experience and that everything was handled with professionalism and care. It was a pleasure working with you, and we truly appreciate your trust. If you need anything else in the future, don’t hesitate to reach out!

April 04, 2025

I really enjoyed working with Raymond Hess. He took care of me and my family and was very accommodating. He is very knowledgeable and helped me get the best deal possible. More

by PHURD27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Hess
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Apr 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Raymond took such great care of you and your family. It's wonderful to know his knowledge and dedication helped you get the best deal. We'll be sure to pass along your kind words to him!

April 03, 2025

Lauren kept me informed thru the entire process of my car repair. She called the following day to let me know a loaner car was available. Rate her Ana++ More

by B37SCHOEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear Lauren kept you informed throughout the repair process. Her commitment to great customer service truly stands out. We’ll be sure to pass along your kind words to her—she’ll be thrilled!

April 03, 2025

Avi is excellent as we have purchased many vehicles thru him. Consummate professional Overall Avi is awesome More

by DANE5574
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avi Avitan
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Apr 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad to hear you've had such positive experiences with Avi. His professionalism and dedication really make a difference. We appreciate your continued trust and look forward to working with you again in the future!

April 03, 2025

The staff are well trained and very respectful! Bought my first hybrid car and I love it!! More

by Suemantonio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're so happy to hear you love your new hybrid car! It's wonderful to know that our staff made your experience positive and respectful. If you need anything else, feel free to reach out. Enjoy your new ride!

April 03, 2025

Great service. Very pleased and would recommend you guys to my friends. Thanks for your services More

by neerajaspal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear you're pleased with our service. Your recommendation means a lot to us, and we’re always here if you need anything in the future. Thanks again!

April 03, 2025

A wonderful experience! My experience was wonderful, everyone was very kind and helpful. I am very thankful. More

by SOPHIAAMARIEE23
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Apr 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience and that our team was able to help. We truly appreciate your feedback and are grateful for your trust. If you need anything else, don’t hesitate to reach out!

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