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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,839 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,839 reviews

November 17, 2020

Everything was very good except for the. Lyft driver who drove too fast taking me home. I got a ride back to pick up my car. More

by sarbvrly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

November 16, 2020

Outstanding service from the very first inquiry. Answered my questions honestly and gave me the best deal they could. Really enjoyed my used car buying experience. More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Nov 17, 2020 -

DCH Wappingers Falls Toyota responded

Rebecca, we truly appreciate you taking the time to provide such great feedback! We're pleased to know you had a great experience and look forward to seeing you again in the future!

November 16, 2020

Dropped off the night before. Car was done a full hour before the appointment time. Got a heads-up that it was done right after. We'll be back. More

by amatom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure who i worked with.
Nov 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your most recent experience with us!

November 14, 2020

Outstanding experience, we purchased a new highlander XSE and our salesperson Jaime worked with us to get the car ordered and delivered to the dealership in a timely fashion. Everyone involved was extremely More

by ajmauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Jaime went above and beyond to make your experience one to remember. We truly appreciate your kind words and look forward to working with you again in the future!

November 13, 2020

I was quoted a price of over $500 for a minor service of rotating tires and checking fluid levels only. No oil change, no brakes, no tune-up! The advisor looked incredulous when I told him I wouldn't pay More

by carolal67
Recommend Dealer
No
Employees Worked With
Michael Cimorelli
Nov 16, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. I'm sorry to hear your experience with us did not meet our five-star standard. I'd like the opportunity to speak with you. Please call me at your earliest convenience. Thank you, Ben Carlson Fixed operations Manager 845-296-4261

November 13, 2020

Jason did a great job with with finding the right car and managing my expectation on how long it would take to get it. He was a pleasure to work with and I certainly would come back and do business with him More

by neal.p.goldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Hayes
Nov 16, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 12, 2020

I am very satisfied of the work that was done on my 2008 Toyota. Your mechanic Tom was very efficient and polite. I am very happy with your service More

by ELLIEMAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who waited on me
Nov 13, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 12, 2020

I now live an hour away but I always come to DCH for service. They're friendly and fast, and the waiting area is a comfortable place for me to work or relax while my car is being finished. Thanks, DCH! More

by J. Friedlander
Recommend Dealer
Yes
Employees Worked With
Jason Hayes, Evin Calderon (website not allowing me to select their names)
Nov 13, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

November 11, 2020

Mike is. terrific salesman & who answered every question we had, and is smart and efficient. He knew the car inside and out, and explained everything to us before we drove it away. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Evin Calderon, Kathleen Crosbie, Wilfrin Quezada
Nov 13, 2020 -

DCH Wappingers Falls Toyota responded

Chris, we truly appreciate the excellent feedback! We're happy to hear you had such a great experience with Mike!

November 11, 2020

Although I waited which I felt was to long I like my truck being serviced at dch I was outside when my truck came out of the service and waited over 20 minutes to get the paperwork and bill More

by MikeV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Moreano
Nov 13, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review, Mike! We appreciate your kind words and look forward to working with you again in the future!

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