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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,886 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 8,886 reviews

November 19, 2020

Had a very pleasant buying experience . Would recommend someone to buy here . Great staff . Romanie was very helpful . Showed us all about the vehicle . Spent a lot of time with me and my wife . Very grate More

by lphplumbing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall, Romaine Newby
Nov 20, 2020 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to provide such great feedback! Thank you for your kind words and we hope to see you again soon!

November 19, 2020

Salesman, Kurt, took the time to explain and go over the incentives. Explained things very clearly and was very pleasant. Kurt stayed with me to the end. More

by reetze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naeem Randall
Nov 20, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! It sounds like Kirk went above and beyond to make your experience a good one and we look forward to working with you again in the future!

November 19, 2020

Unfortunately, I discovered to my disappointment, that True Car assessments are totally misleading and do not apply at DCH Wappinger Falls. The dealership should consider dropping as being a True Car cli More

by jkwatts12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Boye
3.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2020

Went in looking at a pre owned pickup. Spent all day doing the paperwork and it wasn’t til last second they told us the title wasn’t in yet so we couldn’t take the vehicle home. One of the managers told More

by luke.varco2019
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Kevin
Nov 23, 2020 -

DCH Wappingers Falls Toyota responded

Mr. Varco, Thank you for taking the time to provide this feedback. I am sorry to hear that aside from the wait time for the title to come in, that you also had an experience with Kevin which is well below our standards. If you would like to discuss any further, please feel free to email me at dcallahan@dchusa.com or call my direct line at 845.296.4231. Kind Regards, Daryl Callahan General Sales Manager

November 18, 2020

DCH Toyota was a great place to buy a car from. At no point did I feel pressure to buy a car. I was unsure of which car I wanted and Michael Newsham was very accommodating in helping me find the car tha More

by daniellemintz96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

DCH Wappingers Falls Toyota responded

Danielle, thank you for taking the time to provide such great feedback! It sounds like Michael went above and beyond to ensure your experience was a good one. We truly appreciate your kind words and look forward to working with you again in the future!

November 17, 2020

The dealership itself was very accommodating. Wadie made the sale painless and very easy to buy a vehicle. I have continually purchased vehicles from DCH and will purchase more vehicles in the future. More

by albertmiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wadie Suleiman
Nov 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback, Albert! We truly appreciate your kind words regarding your recent experience with us. We're happy Wadie could provide you with such great service and we look forward to seeing you again in the future!

November 17, 2020

It was a amazing and enjoyable experience in purchasing my first vehicle. All of the workers there were very friendly and helpful with every question and concerns I had. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

DCH Wappingers Falls Toyota responded

John, we thank you for providing such a positive five-star review! Congratulations and best of luck with your first vehicle!

November 17, 2020

Everything was very good except for the. Lyft driver who drove too fast taking me home. I got a ride back to pick up my car. More

by sarbvrly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Giordano
Nov 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review!

November 16, 2020

Outstanding service from the very first inquiry. Answered my questions honestly and gave me the best deal they could. Really enjoyed my used car buying experience. More

by Rebecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Naeem Randall
Nov 17, 2020 -

DCH Wappingers Falls Toyota responded

Rebecca, we truly appreciate you taking the time to provide such great feedback! We're pleased to know you had a great experience and look forward to seeing you again in the future!

November 16, 2020

Dropped off the night before. Car was done a full hour before the appointment time. Got a heads-up that it was done right after. We'll be back. More

by amatom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure who i worked with.
Nov 17, 2020 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your most recent experience with us!

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