DCH Wappingers Falls Toyota

It was a amazing and enjoyable experience in purchasing my first vehicle. All of the workers there were very friendly and helpful with every question and concerns I had. my first vehicle. All of the workers there were very friendly and helpful with every question and concerns I had. More

Everything was very good except for the. Lyft driver who drove too fast taking me home. I got a ride back to pick up my car. drove too fast taking me home. I got a ride back to pick up my car. More

Outstanding service from the very first inquiry. Answered my questions honestly and gave me the best deal they could. Really enjoyed my used car buying experience. Answered my questions honestly and gave me the best deal they could. Really enjoyed my used car buying experience. More

Dropped off the night before. Car was done a full hour before the appointment time. Got a heads-up that it was done right after. We'll be back. before the appointment time. Got a heads-up that it was done right after. We'll be back. More

Outstanding experience, we purchased a new highlander XSE and our salesperson Jaime worked with us to get the car ordered and delivered to the dealership in a timely fashion. Everyone involved was extremely and our salesperson Jaime worked with us to get the car ordered and delivered to the dealership in a timely fashion. Everyone involved was extremely helpful. We love the car and Jaime made it easy to navigate the process. Thanks again! Outstanding experience, we purchased a new highlander XSE and our salesperson Jaime worked with us to get the car ordered and delivered to the dealership in a timely fashion. Everyone involved was extremely helpful. We love the car and Jaime made it easy to navigate the process. Thanks again! More

I was quoted a price of over $500 for a minor service of rotating tires and checking fluid levels only. No oil change, no brakes, no tune-up! The advisor looked incredulous when I told him I wouldn't pay rotating tires and checking fluid levels only. No oil change, no brakes, no tune-up! The advisor looked incredulous when I told him I wouldn't pay it. I got the distinct impression he thought I would be ok with his quote and I let him know, in no uncertain way, that he just caused me to make a conciencious decision never to bring my car in for service there ever again. This is not the first time I have had a disquieting experience at DCH. A couple of years ago I was told I needed brakes when they had been done less than 8,000 miles previous. Ir took me working with the Service Manager to get some refund for that unneeded expense. Most of my service visits have been uneventful but I am getting a little annoyed at this point. Toyota's are, by far, my vehicle of choice, but will I buy my next car at DCH, that's now up for debate. More

Jason did a great job with with finding the right car and managing my expectation on how long it would take to get it. He was a pleasure to work with and I certainly would come back and do business with him managing my expectation on how long it would take to get it. He was a pleasure to work with and I certainly would come back and do business with him again. More

I am very satisfied of the work that was done on my 2008 Toyota. Your mechanic Tom was very efficient and polite. I am very happy with your service Toyota. Your mechanic Tom was very efficient and polite. I am very happy with your service More

I now live an hour away but I always come to DCH for service. They're friendly and fast, and the waiting area is a comfortable place for me to work or relax while my car is being finished. Thanks, DCH! service. They're friendly and fast, and the waiting area is a comfortable place for me to work or relax while my car is being finished. Thanks, DCH! More

Mike is. terrific salesman & who answered every question we had, and is smart and efficient. He knew the car inside and out, and explained everything to us before we drove it away. we had, and is smart and efficient. He knew the car inside and out, and explained everything to us before we drove it away. More