DCH Wappingers Falls Toyota

State Inspection appointment Ronnie in the Service Department was amazing. He was kind, polite, pleasant, and helpful. He assisted every step of the way, He arranged my appoint Ronnie in the Service Department was amazing. He was kind, polite, pleasant, and helpful. He assisted every step of the way, He arranged my appointment and the process was quick and without any problems. More

New Car Purchase Avi and Chris were great! I had looked at other dealerships prior to my visit, and they were able to give me a better trade in price for my car more m Avi and Chris were great! I had looked at other dealerships prior to my visit, and they were able to give me a better trade in price for my car more money off the total price. They made the whole process very easy and painless. More

Very helpful Went above and beyond expectations. He was very courteous and gave me some good suggestions. I look forward to working with him again in the future wi Went above and beyond expectations. He was very courteous and gave me some good suggestions. I look forward to working with him again in the future with my Toyota Tundra. More

Smooth process When we arrived at DCH on a busy Sunday, we were immediately escorted to Nate. Nate explained the differences between the models and features that we When we arrived at DCH on a busy Sunday, we were immediately escorted to Nate. Nate explained the differences between the models and features that we were looking for. Not only did he explain them, he did so in a human voice and not robotic. He was talking to us and did not sound like he was following a script. Now I know he probably says the same thing to everyone that comes in, but he does so in a way that connected with us. I appreciate that in a sales person; one that doesn't sound rehearsed. He really knew everything about the models/features that we were looking at. After discussing with Nate what we were looking, he went a pulled a car up for us to test drive. He listened to the wish list of both myself and my wife, and he chose perfectly. It the very car we ultimately purchased. More

Good experience Was good place, staff was friendly n helpful. The only bad was the finance said I wait an hr to be seen by him turned out to be 2hrs Was good place, staff was friendly n helpful. The only bad was the finance said I wait an hr to be seen by him turned out to be 2hrs More

Good, until I signed the deal Willing to help, until I signed the deal. Then I waited for hours to see financial guy, almost walked out. Felt negativity for using my own bank and d Willing to help, until I signed the deal. Then I waited for hours to see financial guy, almost walked out. Felt negativity for using my own bank and denying the extended warranty, in which I would've probably bought if I didn't feel such an attitude. I told my salesman I was running on zero sleep because I work nights, and was still in the dealership for 6 hours. Other then that, I love the truck. And they let me take the truck home earlier then I thought. More

Excellent buying experience Within 20 minutes of stepping into the dealership they 1- Gave me the best price on-a new Sienna 2- Gave me the MMR on my trade in 3- located the c Within 20 minutes of stepping into the dealership they 1- Gave me the best price on-a new Sienna 2- Gave me the MMR on my trade in 3- located the car we wanted then delivered More

Service needed on my 2009 Rav 4 Evin took the time to go over repairs needed on my 09 Rav 4 . They were going to be expensive and felt better after talking to him. Evin took the time to go over repairs needed on my 09 Rav 4 . They were going to be expensive and felt better after talking to him. More

Always great service, bagels make morning appointments easy! Love the staff. I had to get my 25K service and get my snow tires taken off. They put them in the car nicely and marked them so I'll be all set for ne Love the staff. I had to get my 25K service and get my snow tires taken off. They put them in the car nicely and marked them so I'll be all set for next winter! The bagels make morning appointments easier I forgot breakfast and they saved my day. More

Great experience Everyone we worked with (Michael, Naeem and Daryl) was professional, helpful and responsive to our needs and questions. We had a great experience and Everyone we worked with (Michael, Naeem and Daryl) was professional, helpful and responsive to our needs and questions. We had a great experience and would highly recommend the dealership to others. More