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DCH Wappingers Falls Toyota
Wappingers Falls, NY
7,736 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 7,736 reviews
March 04, 2018
No service done after an hour wait I had an appointment to fix something and it was an extra 85.00 higher than they told me then Amy I think that's her name said well we can see if we I had an appointment to fix something and it was an extra 85.00 higher than they told me then Amy I think that's her name said well we can see if we have an under market part I questioned what about a genuine Toyota part and she said we can lower the price this was After waiting an hour Amy comes and tells me we have a problem we don't have your part to fix your car!! I had a appointment and came from Poughkeepsie and after an hour they tell me this More
by kitts97
Verified CustomerEmployees Worked With
Kathleen Crosbie
March 04, 2018
GREAT CUSTOMER SERVICE Thank Chris and Mary for my new van. I have told 15 people to go to DCH to go to your dealer ship for there next car. Thank Chris and Mary for my new van. I have told 15 people to go to DCH to go to your dealer ship for there next car. More
by Patty & Karl
March 04, 2018
service Excellent.. friendly and courteous.. kept me informed on the work. Made sure I was aware of anything else that was needed. Not pushy at all.. Excellent.. friendly and courteous.. kept me informed on the work. Made sure I was aware of anything else that was needed. Not pushy at all.. More
by REGARD
Employees Worked With
Allison Croshier
March 04, 2018
GREAT CUSTOMER SERVICE NATHANIEL PICKETT AND NAEEM RANDALL WERE GREAT TO WORK WITH ON PURCHASING NEW VEHICLE. MADE THE PROCESS OF LEASING TOYOTA RAV4 EASY AND NO STRESS AT NATHANIEL PICKETT AND NAEEM RANDALL WERE GREAT TO WORK WITH ON PURCHASING NEW VEHICLE. MADE THE PROCESS OF LEASING TOYOTA RAV4 EASY AND NO STRESS AT ALL. More
by rjc31
Employees Worked With
Naeem Randall, Nathaniel Pickett
March 03, 2018
inspection sticker I was disappointed that I made an appointment for March 1st for an inspection and oil change . I picked up my car and noticed the sticker was punched I was disappointed that I made an appointment for March 1st for an inspection and oil change . I picked up my car and noticed the sticker was punched For February. I did drop my car off the night before purely for convenience since my appointment was at 8 am. March 1st. When I called the same day as the car pick up I was told I had to make arrangements to bring the car back and be reinspected. Really? It passed but the month of the sticker was wrong . An aside which was not a big deal actually funny the speedometer was switched to km from miles per hour. Not a big deal I drove around the block and they changed it showing me it was only a button. More
by CONKLINRSAJJ
Employees Worked With
Allison Croshier
March 03, 2018
Upset at first I was very upset at first with the service they provided however after reaching out via Facebook they rectify the situation and now I’m a satisfied c I was very upset at first with the service they provided however after reaching out via Facebook they rectify the situation and now I’m a satisfied customer thank you Ernie and Ben !!!! More
by itseddie2u
March 03, 2018
Good experience,friendly, Knowledgeable, precise in description of work to be done, Job complete when expected! Thk u,, service rep contacted me with updates thru out the day. Knowledgeable, precise in description of work to be done, Job complete when expected! Thk u,, service rep contacted me with updates thru out the day. Kept me Informed of progress. More
by JAMESHMCVEA
Employees Worked With
Allison Croshier
March 03, 2018
Not Trustworthy My entire experience with Toyota was great until it came time to write the check. I was told the cost of the vehicle I purchased was one figure and t My entire experience with Toyota was great until it came time to write the check. I was told the cost of the vehicle I purchased was one figure and then when it was time to sit with the finace manager the price of the car was $50 more. I get it, it's only 50 bucks but it was the principal. The salesman never apologized for the inaccuracy he gave me in the final figure and the finance manager was not at all caring towards the situation. My guess is, from their reactions, that this is the way they do business on the daily basis. DCH Toyota completely lacking transparency and completely unremorseful for their poor business practices. More
by callagysteve
March 03, 2018
Great and seamless experience I recently purchased a new vehicle with the help of Daryl Callahan and Eric Lahl. They were very knowledgeable and not pushy at all. The vehicle I pur I recently purchased a new vehicle with the help of Daryl Callahan and Eric Lahl. They were very knowledgeable and not pushy at all. The vehicle I purchased was a perfect fit for my wants, needs and budget. More
by Happy customer
March 02, 2018
My lights are very low, but your claimed they are ok I bought this car 3 weeks ago. I told the Juan Padilla about the problem with the lights. He said to bring them to service. Your service people claims I bought this car 3 weeks ago. I told the Juan Padilla about the problem with the lights. He said to bring them to service. Your service people claims they are ok. I am having trouble driving at night because they are very dim. My old 2003 Highlander has better lights than this car. I am very upset that a car that I am going to be paying for the next 5 years have so poor lights. Your dealership should take ownership of this problem and change them. More
by srtabarroso.lb
Employees Worked With
Kathleen Crosbie
