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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,751 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,751 reviews

May 24, 2024

I wish they had tea or snacks. But everything else went well although I waited a bit longer that I was initially told. More

by JOANNAWNYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren S.
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May 25, 2024 -

DCH Wappingers Falls Toyota responded

While the lack of tea or snacks was unfortunate, it's good to hear that your overall experience went well despite some extra wait time. We appreciate your feedback.

May 24, 2024

We had a positive experience working with Joe DeGroot, our salesman. He was knowledgeable, genial, and a good communicator. More

by WMSGRInnELL
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

DCH Wappingers Falls Toyota responded

Joe DeGroot clearly made a great impression with his knowledgeable, friendly, and communicative approach. It's wonderful to hear your experience working with him was positive. Salespeople like Joe who prioritize expertise and strong customer rapport make all the difference.

May 23, 2024

I had a great experience buying my new Toyota. They found the Rav 4 I wanted at another dealer. Mike was great about keeping in touch with me about when the car was arriving at the dealer. More

by KAYLO320
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear you had a great time buying your new Toyota and that we could find the RAV4 you wanted. Mike's dedication to keeping you informed about your car's arrival is much appreciated. Enjoy your new vehicle!

May 23, 2024

everyone was pleasant; Stephon was incredibly helpful in arranging all the details by phone so I was literally able to walk in, give them a check and drive away More

by MARY.ANGERAME
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that your experience was pleasant and that Stephon was able to make the process smooth and efficient for you. We appreciate your business and look forward to serving you again in the future!

May 23, 2024

I bought four Toyota corollas here at dch Wappingers. The cars are great, sales reps great and service dept is great. More

by MISSJENI18.DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and for choosing DCH Wappingers! We're thrilled to hear that you’ve had great experiences with our cars, sales reps, and service department. We appreciate your continued support and look forward to serving you again in the future!

May 22, 2024

I felt they treated us fairly. We are never happy with the finance guy anywhere though More

by DEBNSMITH696
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel meija
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We're glad to hear that you felt treated fairly by our team. We appreciate your honesty about your experience with the finance process and will use your input to improve our services. If there's anything specific you'd like to discuss, please feel free to reach out. We look forward to serving you better in the future!

May 22, 2024

Very prompt intake, service and checkout and Lauren is a pleasure to deal with. All in all, an above board service experience. More

by Robin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're pleased to hear that you had a prompt and pleasant experience, and that Lauren was a pleasure to deal with. We're committed to providing above-board service every time.

May 22, 2024

The staff were attentive, friendly and efficient. I was told the service would require 1 1/2 hours and it was completed in a little over 1 hour. More

by JACKIEAPPELDORN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woman in service department - sorry - I forgot her name. Very accommodating, though.
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that our staff was attentive, friendly, and efficient. It's great to know that we were able to complete your service even faster than expected. We appreciate your kind words!

May 22, 2024

The assistant helped me with the order and gave me the true time it would take to come in More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear our assistant was helpful and provided an accurate delivery time for your new vehicle. We appreciate your kind words and look forward to helping you again with any future needs.

May 21, 2024

This dealership did a great job working with me while I was living overseas and purchasing a car for my return to the USA. They picked me up from the train station when I arrived, and they made the process More

by JEFFS109
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad we could assist you with your car purchase while you were overseas and make your return to the USA smooth. It's great to hear our team could meet you at the train station and offer a quick and accommodating process. We appreciate your recommendation!

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