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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,302 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 4,680 service reviews

January 14, 2026

Great Service Advisor. Great Communication. Done I was very happy with my service. Thank you More

by PIPPYS
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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January 14, 2026

Lauren Fusaro is an excellent Toyota service adviser! She is knowledgeable, professional and courteous in explaining car problems and service difficulties on my 15 year old Toyota Highlander with 55,000 More

by JWLEE242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We’re happy to hear that Lauren Fusaro provided knowledgeable, professional, and courteous service. We’ll be sure to share your kind words with her and our team. Thank you for trusting us with your Toyota Highlander!

January 14, 2026

Staff carefully checked vehicle for any remaining issues that needed to be addressed. Staff are friendly and helpful. More

by GELRON2365
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
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Jan 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad to hear that our team thoroughly checked your vehicle and provided friendly, helpful service. We appreciate your feedback and look forward to assisting you again in the future.

January 13, 2026

Service is slow. I was at 36k miles and missed the 35k mile service due to your schedule and this cost me $200+ for a simple service. I will not be coming back for se More

by Brian.trainor
Recommend Dealer
Yes
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Jan 14, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

January 13, 2026

They made a bad problem into a better situation for me. They helped me find a replacement that I am enjoying. More

by LOISHOLLYWOOD
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jan 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you, LOISHOLLYWOOD, for sharing your experience. We’re glad our team was able to turn a challenging situation into a positive outcome and help you find a replacement you’re enjoying. Your satisfaction means a great deal to us, and we appreciate the opportunity to assist you. We look forward to being here for you again in the future.

January 13, 2026

Always a wonderful experience Very professional, courteous, great work always a wonderful experience, Everyone is so pleasant More

by CIC0623
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Jan 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re thrilled to hear that every visit has been a wonderful experience. Our team takes pride in being professional, courteous, and pleasant, and we truly appreciate your continued support!

January 13, 2026

Judy is efficient and knowledgeable in her job and works to ensure customer satisfaction. I appreciated my initial meeting with her, and the follow-up that she did with me to make sure that all my concerns More

by LOISHOLLYWOOD
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Jan 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you, LOISHOLLYWOOD, for taking the time to share your experience. We’re glad to hear that Judy provided efficient, knowledgeable service and made sure all of your concerns were handled promptly. Her dedication to customer satisfaction truly reflects our commitment at DCH Wappingers Falls Toyota. We appreciate your feedback and look forward to assisting you again in the future.

January 12, 2026

Impressed with the generosity. Busy but they make sure they take care of every customer. Knowledgeable mechanics for maintenance and spares. More

by dais.426
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Jan 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the kind feedback! We truly appreciate your recognition of our team’s generosity and commitment to taking care of every customer, even during busy times. It’s great to hear that our knowledgeable mechanics made a positive impression. We value your trust and look forward to serving you again!

January 12, 2026

Extremely helpful, clearly explains anything that needed to be done to my car, an went above and beyond to assist me. More

by Brandon.didiego
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Jan 12, 2026 -

DCH Wappingers Falls Toyota responded

Hi Brandon, thank you for the great feedback! We’re happy to hear our team was extremely helpful, took the time to clearly explain everything, and went above and beyond to assist you. We truly appreciate your trust and look forward to helping you again.

January 11, 2026

Terrific dealership. Judy Deems was wonderful in making sure we/our car was ready for our trip. We had a very tight schedule with a sudden service need. More

by EXRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re so glad we could help get your car ready in time for your trip, especially on such a tight schedule. Judy Deems will be thrilled to hear your kind words. We truly appreciate your trust and wish you safe and happy travels!

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