Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,148 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership
View Awards

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 5,267 service reviews

August 21, 2026

Everyone that I worked with at the dealership was pleasant, professional and helpful. They took the time to answer all the questions that I had and did not feel rushed. More

by JCLOOS
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad our team was pleasant, professional, and helpful throughout your visit. We’re especially happy you felt comfortable taking your time and getting all your questions answered. We truly appreciate your feedback!

August 20, 2026

Got my tires changed and car buffed out in one day. Was given a loaner while work was being done. Thank you Tom and also Melissa who was very helpful as well. More

by Tomschipsi
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Aug 20, 2026 -

Tomschipsi responded

Thank you Tom and Melissa for all your help. Much appreciated. Tom S

Aug 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad we could get your tires changed and car buffed in one day, while providing a loaner for your convenience. We’ll be sure to share your kind words with Tom and Melissa.

August 20, 2026

Friendly and helpful. Let me decide what I wanted to have done without pressure. Professional More

by CAROLELLA
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Aug 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad our team provided friendly, professional service while giving you the time and space to make the right decision without pressure. We truly appreciate your trust and support!

August 20, 2026

Happy with service, scary moment when rear right tire almost came off after leaving! Grateful for quick response and assistance! More

by DOJAMJAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience. We’re glad our team was able to respond quickly and assist after such a frightening situation. Your safety is our top priority, and we truly appreciate your feedback and trust in our service team

August 20, 2026

Unfortunately, the only issues I now have are with your technicians Who are stealing from people's vehicles. They stole from my van ..parts under the hood. There was no reason or explanation for it. More

by Debbie g.
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
Aug 20, 2026 -

DCH Wappingers Falls Toyota responded

Debbie, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

August 19, 2026

So great! We dropped car off, accidentally, a week early, but they got it done! More

by TAHOLLA31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re glad our team was able to accommodate you and get everything done ahead of schedule. We truly appreciate your business!

August 18, 2026

Very satisfied with the service level provided Lauren provided excellent service The loaner car helped us immensely More

by THINKPAD1A
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
Aug 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the terrific feedback! We’re glad Lauren provided excellent service and that the loaner vehicle made things easier for you. We truly appreciate your business!

August 17, 2026

Service was great and employees were friendly, technician video was helpful, only complaint was the wait (about 2 hours for a NY inspection) More

by amandamott23
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 18, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad you found our team friendly and the technician video helpful. We apologize for the longer-than-expected wait and appreciate your patience. We hope to provide an even smoother experience next time!

August 15, 2026

Everything went well Everything went well, Mathew was great Everything went well, Mathew was great getting my car in and out for its service. More

by DEVIKA0975
Recommend Dealer
Yes
Employees Worked With
Mathew
Report | Print
Aug 15, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re glad Mathew made your service visit quick and efficient and got your car in and out smoothly. We truly appreciate your business and look forward to serving you again!

August 15, 2026

Avi made the experience fun. Im happy with my experience. Avi was an excellent communicator. More

by DONNAMOR04
Recommend Dealer
Yes
Employees Worked With
Avi
Report | Print
Aug 15, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re so glad to hear Avi made your experience fun and enjoyable while keeping communication clear throughout the process. We truly appreciate your feedback and are happy you had such a positive experience!

1
2
...
527