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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,080 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,215 service reviews

July 25, 2026

Judy was amazing…so helpful! I was informed with phone calls and texts through the entire process of my car getting fixed. She also saved me a lot of money with helping out with More

by Krobinson73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're thrilled to hear Judy provided such helpful service, kept you informed throughout the repair process, and went the extra mile to help with a loaner vehicle. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to helping again with any future needs.

July 25, 2026

Fixed problem Able to identify the problem and brought it to a full resolution in a reasonable amount of time More

by raymour63
Recommend Dealer
Yes
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're glad our team was able to identify the issue, resolve it quickly, and get you back on the road. We appreciate your support and look forward to serving you again!

July 25, 2026

I had a problem with my new 4 runner and I was told I needed to reschedule and there wasn't a car to give me. As far as I'm concerned the customer service sucks More

by Gallerysalon4
Recommend Dealer
No
Employees Worked With
Judy Deems
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 24, 2026

Brought in for inspection. Needed back brakes. Service done in a timely manner. Highly satisfied More

by BUCKABOO50
Recommend Dealer
Yes
Employees Worked With
Service advisor andrew pesco
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're glad we could complete your inspection and brake service in a timely manner. It's wonderful to hear you were highly satisfied with your visit. Thank you for choosing us, and we look forward to helping you with your future service needs!

July 24, 2026

Very friendly and professional Very knowledgeable. They always let you know the state of your vehicle. More

by TRICHARD97
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're so glad you consistently receive friendly, professional, and knowledgeable service. Keeping you informed about your vehicle is important to us and we truly appreciate your continued support.

July 24, 2026

No problems at all. 5pm appointment and was done by 7pm. I will return when service is needed More

by MARYANNC21WOLFF
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience! We're glad your service visit went smoothly and was completed on time. We truly appreciate your trust and look forward to seeing you again whenever you need us!

July 24, 2026

I came on May and told the guy that I was dealing with that my battery is no good and I got stuck with the car he was telling me that the battery is good even so that I checked it in another place and the More

by ZDVASH
Recommend Dealer
No
Employees Worked With
Andrew
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Jul 24, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

Jul 24, 2026 -

ZDVASH responded

Please call me on Monday at 917-330-3456 to discuss. Thank you.

July 24, 2026

They took advantage of me and charged me an extra $500. Absolute scam of a place. Actively telling everyone to avoid this place More

by Chiaramarrello
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 24, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 24, 2026

Exceptional professionals with great customer service skills. I will be happy to recommend DCH Wappingers Falls Toyota More

by EJORGE2468
Recommend Dealer
Yes
Employees Worked With
Saned
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Jul 24, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're thrilled to hear our team provided exceptional service and made such a positive impression. Your recommendation means so much to us, and we truly appreciate your support. We look forward to serving you again!

July 24, 2026

Extremely pleased with the staff They were very kind and polite Will scheduled my service with you More

by MARYFCROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're delighted to hear our staff was kind, polite, and made such a positive impression. We truly appreciate your support and look forward to seeing you again for your next service visit.

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