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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,108 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 4,554 service reviews

November 16, 2025

Strongly satisfied service given by Thomas H. He tells you what your car needs the most at the time of my appointment More

by Glenn of Brewster, NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the great feedback! We’re happy to hear Thomas provided clear, honest guidance about what your car needed. We appreciate your trust and look forward to helping you again!

November 15, 2025

It was good informative Matthew was knowledgeable in the questions I had asked him he helped me in making decisions in my car maintenance More

by PTHOM926
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Nov 16, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad Matthew was able to provide the information and guidance you needed to make confident decisions about your car maintenance.

November 13, 2025

Good communication, kept me updated on a major repair. Would highly recommend them to anyone More

by Greg.bringman
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Nov 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback, Greg! We’re glad our team kept you informed throughout your repair. We truly appreciate your recommendation and your trust in us!

November 11, 2025

Excellent service Matt was very helpful the entire Process was smooth Great great great great More

by Mkenney1028
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Nov 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re so glad to hear Matt provided excellent service and made the process smooth from start to finish. We truly appreciate your feedback and look forward to assisting you again in the future!

November 11, 2025

Horrible experience. I purchased a used 2020 Sienna that had profanity keyed into the trunk. I discovered the damage two days later, after my first drive in the vehicle. More

by Aamanatides
Recommend Dealer
No
Employees Worked With
Daryl Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

November 10, 2025

The service providers were wonderful, they spent time exploring an issue they found with the car during inspection. They made sure they gave me all of the information as it became available. More

by KATELYN.HAIG
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
Nov 10, 2025 -

DCH Wappingers Falls Toyota responded

Hi Katelyn, thank you so much for sharing your experience! We’re thrilled to hear that our team took the time to thoroughly inspect your car and keep you informed every step of the way. Providing honest, attentive service is always our goal, and we truly appreciate your trust in us.

November 10, 2025

Love the location here and the staff is great. Excellent service and wonderful experience. My go-to Toyota dealership! More

by Breannafiorito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to be your go-to Toyota dealership and that you’ve had such great experiences with our team. We truly appreciate your loyalty and look forward to serving you again soon!

November 10, 2025

tom hacket needs a raise! ! He is a serious asset to the company Tom Hackett for President! 2028 More

by CR
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Nov 11, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your energetic endorsement! We really appreciate it. We’ll make sure the team sees your note about Tom Hackett.

November 09, 2025

Very effective and professional. I was told my inspection would be ready in 30-45 minutes and I was handed my resulting paperwork just at the 30 minute mark. Excellent work. More

by shimina218
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Nov 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear our team was professional and efficient, and that your inspection was completed right on time. We appreciate your kind words!

November 07, 2025

Very professional operation well organized to meet client s needs A full range of services is available for almost all needs More

by Alissan
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Nov 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re delighted to hear that you found our team professional, organized, and able to meet your needs. We appreciate your feedback and look forward to serving you again!

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