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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,543 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 4,843 service reviews

February 26, 2026

The fact that Toyota’s reliability is nowhere as good as it once was is no reflection on Laura. She told me to bring the truck straight back after it had been there the day before and that she’d sort out th More

by YCXG2ZP8VZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! While we’re sorry to hear about the concerns with your truck, we’re so glad Laura took great care of you. Keeping her word and making sure those software glitches were resolved quickly is exactly the level of service we strive for at DCH Wappingers Falls Toyota. We truly appreciate your feedback and your trust in our team!

February 26, 2026

Very efficient and friendly staff I had an appointment and was taken in right away. Very good scheduling. More

by KABAP
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
February 26, 2026

Thomas is very nice and professional. He had let me know all the safety issues my RAV4 has, and I'm very grateful for that. Thanks much Thomas. More

by Johnson Liu
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Feb 26, 2026 -

DCH Wappingers Falls Toyota responded

Thank you, Johnson, for your kind words! We’re so glad to hear that Thomas provided such professional and thorough service. Keeping you informed about your RAV4’s safety is always our top priority. We truly appreciate your trust and look forward to seeing you again!

February 26, 2026

John was a great greeter Loved the video and the fact I was able to pick it up until 7 More

by cclynch88
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
February 26, 2026

Great and pleasant customer service and support. All right ?? ?? ?? ?? ?? ?? More

by agatzs4
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
February 25, 2026

I bought a car from DCH in Nanuet and got the high pressure sale for an extended warranty. They assured me I could use the local DCH in wappingers for repairs. I brought my car to them for an oil leak More

by mm2muscat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

February 24, 2026

Great experience. Professional staff. Courteous and informative. Always great. I'd highly recommend DCH Toyota to anyone looking for quality and service. More

by DSCIREA
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Feb 24, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear you consistently have a great experience with our professional and courteous staff. Your recommendation means a lot to us!

February 24, 2026

Dealership provides Excellent and friendly service. Lauren Fusaro is very effective,informative and quite friendly with the customers. More

by Eduardo
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Feb 24, 2026 -

Eduardo responded

Dealership provides Excellent and friendly service. Lauren Fusaro is very effective,informative and quite friendly with the customers.

Feb 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review, Eduardo. We are happy to hear you received excellent and friendly service, and that Lauren Fusaro was informative, effective, and welcoming throughout your visit. We truly appreciate you choosing our dealership.

February 24, 2026

Always helpful and courteous… thank you …. . ….. no I did it in three enough ok done More

by barbara.altadonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2026 -

DCH Wappingers Falls Toyota responded

Barbara, thank you for your kind words! We’re so glad to hear our team was helpful and courteous. We truly appreciate your support and look forward to seeing you again!

February 24, 2026

Very good We are very happy that the problem has been solved. Thank you to Matthew Rivera. More

by parkwalkme
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Feb 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We are very glad to hear the issue was resolved and that Matthew Rivera was able to help. We truly appreciate your kind words and your trust in our team.

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