DCH Wappingers Falls Toyota
Wappingers Falls, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 5,479 service reviews
Great service and great sales team. I trust them, especially Tom in service and Avi in sales. I trust them, especially Tom in service and Avi in sales. More
Smooth and Professional Eazy in and out. Accomplished everything I needed to have done. Great Toyota quality! Accomplished everything I needed to have done. Great Toyota quality! More
Good fast reliable car service very friendly and reliable customer care service and support good service customer care service and support good service More
Lauren did her job. The service dept took 2-hours to change the oil, which was inconvenient. The service dept took 2-hours to change the oil, which was inconvenient. More
Good service. I like DCH wappingers falls Toyata. Everybody is friendly Thanks I really appreciate I like DCH wappingers falls Toyata. Everybody is friendly Thanks I really appreciate More
Judy checked me in too quick, she didn't qualify me or give me a text. Later she said that Marinara had set me up as a drop off. I really didn't like how Judy handled the whole situation. Very abrupt, ver give me a text. Later she said that Marinara had set me up as a drop off. I really didn't like how Judy handled the whole situation. Very abrupt, very unpersonal first thing in the morning More
We have bought 2 vehicles from DCH and have used them exclusively for maintenance/repairs. In general, we have been very happy with their service. Making appointments is easy and getting in and out i exclusively for maintenance/repairs. In general, we have been very happy with their service. Making appointments is easy and getting in and out is never a hassle. On our last visit, we bought 4 new tires, of which had a rebate. It was a selling point. Unfortunately, they did not include all necessary paperwork for the rebate. I need a “repair order”. I have called them multiple times to try and obtain the documents. They called back once, in which I was informed the salesman would have to call me. This was 2 weeks ago and I still haven’t received that call. I wound up driving over there to solve this matter and was not helped properly. I was instructed to use the invoice provided, as “that’s all you need”. Unfortunately the rebate center disagrees. The rebate ends in two days and I still can’t get this resolved. My DCH customer service experience here is 1 out of 5. Side note: the phone number on their invoice and websites for the office, do not work. I has to find the service area’s phone to get through and it was all automated with no person to speak to. Frustrating experience. More
Very professional and courteous staff. Vehicle was completed in a short time. I enjoy getting the video. Vehicle was completed in a short time. I enjoy getting the video. More







