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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,290 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,383 service reviews

September 28, 2026

I have had difficulty getting a response and there is not a way to contact people. The messaging system is not very helpful. I have not had all of my concerns resolved More

by LISAPALMIERI231
Recommend Dealer
No
Employees Worked With
Judy Deems
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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September 27, 2026

You guys keep pushing me to buy tires, and not performing the services you say you will More

by Mikeohare0
Recommend Dealer
No
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Sep 28, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

September 27, 2026

I would have appreciated if someone would have told me that whoever was helping me was going on a break or something. I was waiting for about 2 hr and my car was already done and parked but I had to go lo More

by Cakomeah05
Recommend Dealer
No
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Print
Sep 27, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

September 26, 2026

Everything proceeded smoothly, and I genuinely appreciate the technician who worked on my Tacoma. He was thorough and clarified both the issue with the truck and the source of the noise I noticed. I believe More

by RH0724
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Print
Sep 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad our technician took the time to thoroughly explain the issue, demonstrate the repair, and make sure the noise was resolved. We truly appreciate your recognition of their care and dedication!

September 26, 2026

4 Okay. The service I received was efficient. I needed a new 12 volt battery and the took me without a prior appointment. So maybe the experience was more of More

by PETER GIUNTA
Recommend Dealer
Yes
Employees Worked With
Judy Deems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Print
Sep 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We’re glad our team was able to accommodate you without an appointment and get your 12-volt battery replaced efficiently. We appreciate your business and hope to earn that 5-star experience next time!

September 26, 2026

Good service, quickly done great explanations from service advisors Also love that I bought life time oil change it helped that I had zero charges for this appointment so would recommend buying that More

by Jack Odipo
Recommend Dealer
Yes
Employees Worked With
Judy Deems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Print
Sep 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We’re glad our service advisors provided clear explanations and efficient service. We truly appreciate your business and are happy your maintenance plan made your visit even easier!

September 25, 2026

Welcoming, helpful, smooth, and knowledgeable. Thorough grasp of the vehicles and products I looked at. More

by ALBINOTOAST
Recommend Dealer
Yes
Employees Worked With
Henry
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Sep 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad our team provided a welcoming, helpful, and smooth experience while answering your questions and sharing their knowledge. We truly appreciate your business!

September 24, 2026

I'm always looking for the and right place Toyota Wappingers Fall. Love it ?? Thank you ?? More

by CECILIABRAVO
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Sep 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad you love Toyota of Wappingers Falls and appreciate you choosing us. We look forward to seeing you again!

September 24, 2026

Efficient, friendly and communicative It was a good experience and I will be happy to go back. More

by ERINHLYWA
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Print
Sep 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the kind review! We’re glad you had a good experience with our efficient, friendly, and communicative team. We look forward to seeing you again!

September 24, 2026

Great and professional and very friendly Appointment was kept on time and returned on quickly More

by mariekingston
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Print
Sep 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad our team provided friendly, professional service and kept your appointment on schedule. We appreciate your business!

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