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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,008 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,167 service reviews

July 07, 2026

Very nice for a change not to go to a car dealership and be pressured. More

by SKIBUM363
Recommend Dealer
Yes
Employees Worked With
Avi
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July 07, 2026

A very informative and courteous experience. A totally refreshing and hassle-free experience. All questions answered More

by heartman814
Recommend Dealer
Yes
Employees Worked With
Joe for sales. Matt for service.
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July 07, 2026

Excellent service and friendly Knowledgeable and helpful and patient Always answers phone when I call and usually has the answers More

by Glfrnut
Recommend Dealer
Yes
Employees Worked With
Avi
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Jul 07, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're so glad to hear you received friendly, knowledgeable, and patient service. It's great to know our team has been responsive and helpful whenever you call. We truly appreciate your support and look forward to serving you again!

July 06, 2026

No one is talking . Very sad. A list how can i help? I had to said I have appointment who I speak? Some walk by me he answered ' wait for tom, that's his desk ' More

by HOLAYSONRIE
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jul 07, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're sorry to hear your visit did not begin with the welcoming experience you expected. Your comments are important to us, and we'll share them with our team as we work to improve our customer service. We appreciate you bringing this to our attention.

July 06, 2026

Great customer service! Always greeted with a smile. Work is thorough by mechanics. Good bye More

by latinamia
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're glad you enjoy our friendly customer service and that our team has provided thorough, quality work. We truly appreciate your support and look forward to seeing you again!

July 03, 2026

Judy is great. The dealership is great. Always a pleasure. I always appreciate a job well done. More

by zen62152
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review. We’re so happy to hear that you consistently have a great experience with our dealership and that Judy continues to take excellent care of you. We truly appreciate your continued support and look forward to serving you again!

July 03, 2026

Stress free, easy My experience was stress free. The vehicle was priced fairly and I received a good offer for my trade in. All staff were very friendly and made it seem like they just wanted me to More

by ISAACCADIGAN
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful review. We’re so glad to hear your experience was stress-free and that you felt comfortable throughout the process. It’s great to know you were happy with the pricing, your trade-in offer, and the support from our team. We truly appreciate your kind words and look forward to seeing you again in the future!

July 03, 2026

Unlikely to recommend, unlikely to use agai Unlikely to recommend, unlikely to use again. Wasn't a great experience buying the car and continue to have hiccups with service. More

by Jacob.martinko
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Jacob, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 03, 2026

I answered her reminder text and let her kn I would be waiting. Also asking if it was free w lease agreement . Answered me back right away and said yes and would be 90 minutes. It was about 7-10 min over More

by JWEIR3
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad the communication was clear and timely, and that your visit went smoothly overall. We appreciate your patience and look forward to serving you again!

July 03, 2026

First time oil change since purchase. Fabulous start to finish It was very Easy to book More

by CDESMONI0
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your 5-star review. We’re happy to hear your first oil change went smoothly from start to finish and that the booking process was easy for you. We truly appreciate you choosing us and look forward to seeing you again for your future service needs!

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