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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,930 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,105 service reviews

June 13, 2026

Excellent service Very professional service. Good communication. Service went very well. I was very pleased by the way I was treated More

by Mjfspider23
Recommend Dealer
Yes
Employees Worked With
Mathew Maffucci
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June 13, 2026

Lack of technical knowledge. My hood would not lift due to a damaged latch. Body shop and regular repair shop both knew how to do it eith no worries. Body shop told me to save my More

by MJWARD76
Recommend Dealer
No
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June 13, 2026

Judy was professional and courteous. Was there 1 1/2 hours which seemed long since I had an appointment More

by KARENABRADY1952
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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June 13, 2026

Steven was very helpful. He listened to my needs. Very patient with me , and very polite. More

by mgillandvic
Recommend Dealer
Yes
Employees Worked With
Steven Serino
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June 12, 2026

Very professional way of service from beginning to end. I received all lists of service thru email. That was excellent way to show what kind of service performing. More

by SOONJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're delighted to hear you appreciated the professional service from start to finish. Providing detailed service information by email is one way we strive to keep our customers informed and confident in the work being performed. We appreciate your feedback and look forward to serving you again!

June 12, 2026

My advisor was very polite and helpful However, the cashier was rude and ignored me during my first interaction at the time to pay my bill. More

by Camachosandy0315
Recommend Dealer
Yes
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Jun 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're glad your advisor was helpful and polite. We apologize for your experience at checkout and appreciate you bringing it to our attention as we continue working to improve.

June 11, 2026

Only thing not done was the recall. Parts on back order Smooth and easy drop off and notification when ready. More

by rmorhouse
Recommend Dealer
Yes
Employees Worked With
Matthew Maffuci
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Jun 11, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad to hear your visit was smooth and convenient, from drop-off to pickup. We appreciate your patience regarding the recall parts being on back order, and we'll be ready to take care of that as soon as the parts become available. Thank you for choosing us!

June 11, 2026

Transparent communication , clean, and efficient , My car was taken in immediately and was ready when promised. Everyone treated me well and my ca! More

by NRAMI55
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jun 11, 2026 -

DCH Wappingers Falls Toyota responded

Thanks for the great review! We're thrilled to hear you appreciated our transparent communication, clean facility, and efficient service. It's great to know your vehicle was taken in right away and ready as promised. We appreciate your trust and look forward to serving you again!

June 11, 2026

Friendly,efficient, good communication It was easy to book an appointment through the Toyota app. I like the video the mechanic sends to me explaining his findings. More

by NRAMI55
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jun 11, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're delighted to hear you found the process friendly, efficient, and easy to navigate through the Toyota app. It's great to know you appreciate the technician videos explaining their findings. Clear communication and convenience are important to us, and we're glad you had a positive experience!

June 11, 2026

Very efficient and friendly Helped with explaining financing and explain all the functions of the car More

by WKATHLEEN224
Recommend Dealer
Yes
Employees Worked With
Angel
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Jun 11, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're glad to hear you had an efficient and friendly experience. It's great to know our team took the time to explain the financing process and walk you through all the features of your new vehicle. We appreciate your support and hope you enjoy every mile!

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