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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,351 Reviews
Call Service Center (845) 288-1303

4,351 Reviews of DCH Wappingers Falls Toyota - Service Center

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May 20, 2025

I brought my car for a few items too complete and from the moment I drove in. I was treated with kindness and utmost appreciation for being there.. i would definitely return for servicing of my vehicle. More

by buzzonetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad you felt welcomed and appreciated from the moment you arrived. It's wonderful to hear that your service visit went smoothly, and we truly look forward to seeing you again for any future needs!

May 19, 2025

Judy is a class A staff she was so kind helpfully so confident working with her thank you Judy from a 84 year old lady More

by emeljoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Judy provided such caring and confident service. She’ll be so happy to know she made a positive impact. Wishing you all the best!

May 17, 2025

Very nice dealership Took me in when I recommended it. Tell more people about your dealership More

by StevenGagliardi88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the kind words and for recommending us! We're so glad we could assist you and truly appreciate you spreading the word. We look forward to welcoming you and anyone you send our way in the future!

May 15, 2025

I would not shop at this dealership again due to the difficult time they gave me during purchase with "dealer fees" then the car wouldn't start the day I purchased it. More

by LILLI316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daryl Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sweeney,
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May 16, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 14, 2025

Fif teen words is really a lot more than I am in the mood for More

by YouShoulHaveAskedThisFirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

DCH Wappingers Falls Toyota responded

No worries at all—short and sweet works too! Thanks for taking the time to leave a review. We appreciate it! 😊

May 14, 2025

greedy dealership. service is usually good, hard to get appt at times .Unable to solve information system problems that have lingered since ownership. Answer Toyota More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

DCH Wappingers Falls Toyota responded

Robert, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 14, 2025

Always ready to help. Got me right in even though I was a bit early and work was done promptly. More

by RAKORD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy we could get you in quickly and take care of everything promptly. Your satisfaction means a lot to us, and we’re always here to help whenever you need us! 🚗👍

May 13, 2025

Professional, courteous, honest staff members who provide an exceptional level of service for their customers. More

by Martymarconn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that our team provided you with professional, courteous, and honest service. It's our goal to make every experience exceptional.

May 09, 2025

Lauren was amazing! Super helpful and fast service, everyone was excellent. This was my first service and I was thoroughly impressed. More

by joseph.wojciechowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words! We're thrilled to hear your first service experience was a great one, and that Lauren and the team made such a positive impression. We look forward to continuing to provide you with excellent service!

May 08, 2025

Great to work with the team for the purchase and first service on the car. I especially enjoyed the efficiency of the servicing of the vehicle. More

by Pvakirtz
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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May 08, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad to hear you had a smooth experience with both your purchase and first service. It’s wonderful to know you appreciated the efficiency of our service team. We look forward to seeing you again!

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