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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,063 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,203 service reviews

July 22, 2026

Excellent in every way ! Definitely the best !!!! Quality service , great customer service! A pleasure to deal with More

by tony russo
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 23, 2026 -

DCH Wappingers Falls Toyota responded

Tony, thank you for your amazing review! We're honored by your kind words and thrilled to hear you had an excellent experience. Providing quality service and exceptional customer care is always our goal. We truly appreciate your support and look forward to serving you again!

July 21, 2026

Judy, thank you so much for having my car ready on time and for arranging transportation between my workplace and the dealership. Your help made my day so much less stressful, and I really appreciate your More

by Guadaluperm.us
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 22, 2026 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to share your experience! We're so glad Judy had your vehicle ready on time and helped coordinate transportation to make your day easier. We'll be sure to share your kind words with her. We look forward to seeing you again!

July 21, 2026

Yazen and Dylan were fantastic at helping me buy a new SUV. They were friendly and courteous. I would buy another one for sure. More

by KALAJONES06
Recommend Dealer
Yes
Employees Worked With
Yazen and Dylan
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Jul 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're thrilled to hear Yazen and Dylan made your SUV purchase such a positive experience with their friendly and courteous service. Congratulations on your new SUV! We appreciate your support and look forward to helping you again in the future.

July 21, 2026

Respectful. Attention to concerns. Flexible with scheduling. Professional. Technical issues resolved. Continuous update on progress. More

by BEAULIEUNANCY65
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful review! We're pleased to hear our team treated you with respect, addressed your concerns, kept you informed throughout the process, and resolved your vehicle's technical issues. We appreciate your support and look forward to serving you again!

July 21, 2026

Great experience getting my oil change here! The team was friendly, professional, especially Lauren - my car care coordinator, and had my car back to me faster than expected. Appreciated the cle More

by REDMEN19
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're so glad Lauren and our team provided friendly, professional service and got you back on the road quickly. We appreciate your support and look forward to seeing you at your next visit!

July 21, 2026

Excellent service. I really like the video as they are working on my Corolla. Polite service representative More

by mgmerola2002
Recommend Dealer
Yes
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Jul 22, 2026 -

DCH Wappingers Falls Toyota responded

We truly appreciate you taking the time to share your experience! We're glad you enjoyed the service video updates while your Corolla was being worked on and that our service representative provided courteous service. We look forward to seeing you again!

July 21, 2026

Laureen has provided excellent customer service every time I have been there and is always so please t More

by CFED42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're delighted to hear Laureen has consistently provided excellent customer service and is always so pleasant to work with. We truly appreciate your support and look forward to seeing you again!

July 19, 2026

The video inspection report is appreciated Attention to customer service is key Keep it up! More

by lenape26
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
Jul 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're glad you found the video inspection report helpful and appreciate your kind words about our customer service. Thank you for your support and we look forward to seeing you again!

July 19, 2026

Very good not like last time I went I guess that's the way should costumers should feel and I feel good this time More

by MARTINSPM73
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Jul 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad to hear you had a much better experience this time and that you left feeling well taken care of. We appreciate your support and look forward to providing you with the same great service on every future visit.

July 19, 2026

In the past. overall good. My recent visit went horribly. The tech didn't tighten the oil drain plug. More

by MOUNTAINDAV
Recommend Dealer
No
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Jul 19, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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