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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,509 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 4,818 service reviews

February 20, 2026

As always it was fantastic, from start to finish. I got a great quote, great service, and any and all of my questions answered More

by rgraham460
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
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February 19, 2026

Amazing The dealership was accommodating and professional. Will definitely be back. First in class dealership experience More

by JOANM1387
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Feb 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you found our dealership accommodating and professional, and that you had a first-class experience. We truly appreciate your support and look forward to welcoming you back again soon.

February 19, 2026

Buying there was a very bad experience. Very badly. I didn't like it. Mg B More

by Lopez.carlos19861222
Recommend Dealer
No
Employees Worked With
1
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Feb 20, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

February 19, 2026

always ready when promised, but appts sometimes far out service dept is always friendly and polite More

by raymonddellolio
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Feb 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear our service team is always friendly, polite, and ready when promised. We also appreciate your patience with appointment availability and will continue working to improve scheduling so we can better serve you.

February 19, 2026

It's very professional. They were prompt with their service and kept me informed about what they were doing with my vehicle. More

by BIG_D120
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Report | Print
Feb 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear you found our team professional, that your service was prompt, and that we kept you informed throughout your visit. We truly appreciate your review and look forward to assisting you again.

February 19, 2026

DCH took me without an appointment. The battery would not keep a charge. Mathew did a complete battery test and found it defective. He replaced it with a new one and changed the battery More

by Louisr11
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Report | Print
Feb 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad to hear that Mathew was able to quickly diagnose the issue, replace your battery, and take care of everything under warranty. We truly appreciate your feedback and look forward to assisting you again in the future.

February 19, 2026

Yaz was extremely professional and did not pressure us Yaz kept us informed as to when the 2026 Highlander would be in the showroom for a test drive. He walked us thru all the technical aspects of the Hig More

by Joepug13
Recommend Dealer
Yes
Employees Worked With
Tax
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Feb 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback, Joepug13! We’re thrilled to hear that Yaz provided such a professional and pressure-free experience. Keeping you informed, walking you through all the features of the 2026 Highlander, and helping you design the perfect vehicle are exactly the kind of personalized service we strive for at DCH Wappingers Falls Toyota. We truly appreciate your trust and hope you enjoy every mile in your new Highlander!

February 19, 2026

There's a few things that should be improved, specially in getting back to customers messages. More

by Crazy Horse
Recommend Dealer
Yes
Employees Worked With
Joshua
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Feb 20, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

February 19, 2026

Personal were very courteous and explained what would be done and how long Work was done in the time I was told More

by LERE41
Recommend Dealer
Yes
Employees Worked With
Use
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Feb 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great review, LERE41! We’re so glad to hear our team at DCH Wappingers Falls Toyota was courteous, kept you informed, and completed the work within the promised timeframe. Providing clear communication and timely service is always our goal. We truly appreciate your support and look forward to seeing you again!

February 19, 2026

Always a pleasure going in for service. Excellent staff and waiting area, and great prices More

by alexpoknissan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for the kind words, Alex! We’re thrilled to hear it’s always a pleasure visiting us at DCH Wappingers Falls Toyota. Our team works hard to provide excellent service, a comfortable waiting area, and competitive pricing — so it means a lot to know you appreciate it. We look forward to seeing you at your next visit!

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