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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,055 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,198 service reviews

July 19, 2026

The video inspection report is appreciated Attention to customer service is key Keep it up! More

by lenape26
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're glad you found the video inspection report helpful and appreciate your kind words about our customer service. Thank you for your support and we look forward to seeing you again!

July 19, 2026

Very good not like last time I went I guess that's the way should costumers should feel and I feel good this time More

by MARTINSPM73
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Jul 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad to hear you had a much better experience this time and that you left feeling well taken care of. We appreciate your support and look forward to providing you with the same great service on every future visit.

July 19, 2026

In the past. overall good. My recent visit went horribly. The tech didn't tighten the oil drain plug. More

by MOUNTAINDAV
Recommend Dealer
No
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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July 19, 2026

In the past. overall good. My recent visit went horribly. The tech didn't tighten the oil drain plug. More

by MOUNTAINDAV
Recommend Dealer
No
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Jul 19, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 18, 2026

Thomas is someone I trust with my car. He takes care of what the car needs and helps me when I needed to get the car in for service. He is a valuable member of the service department. Than More

by Linda O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2026 -

DCH Wappingers Falls Toyota responded

Hi Linda, thank you for your thoughtful review! We're so glad to hear Thomas has earned your trust and continues to take great care of your vehicle. We'll be sure to share your kind words with him. We truly appreciate your support and look forward to serving you again!

July 18, 2026

Been a customer for many years, bought several vehicles there and my son also bought several vehicles there, we keep coming back. More

by Riverdaleelect
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Jul 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty over the years! We're honored to have earned the trust of you and your family. We truly appreciate your support and look forward to helping you for many more years to come!

July 16, 2026

It was quick and to the point but they were helpful with the information i needed More

by JACOBVANWAGENEN34
Recommend Dealer
Yes
Employees Worked With
Michael O'hare
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Jul 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad we could provide the information you needed and make your experience quick and helpful. We appreciate your feedback and look forward to assisting you again!

July 16, 2026

Good communication. Everything that needed to be done was explained clearly with an hinest estimate. Work was done quickly More

by IRNWRKR133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're glad to hear our team kept you informed, explained everything clearly, provided an honest estimate, and completed the work quickly. We appreciate your feedback and look forward to serving you again!

July 16, 2026

They keep you highly informed of what’s going on and send you an awesome video to let you see what’s going on and what they might have done. More

by Rsauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're glad you appreciated the communication and service video updates. Keeping our customers informed every step of the way is important to us, and we appreciate your feedback!

July 16, 2026

Thoughtful. Efficient. Professional. We would buy another car from Steven in a heartbeat. I'm grateful my son had such a great car buying experience. More

by DAVIDGILMAN800
Recommend Dealer
Yes
Employees Worked With
Steve Serino
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Jul 16, 2026 -

DCH Wappingers Falls Toyota responded

David, thank you for your wonderful review! We're delighted to hear Steven provided such a thoughtful, professional, and efficient car-buying experience for your son. Your kind words and recommendation mean a great deal to us, and we look forward to helping your family again in the future!

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