Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,858 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership
View Awards

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 5,052 service reviews

May 22, 2026

Pleasant sitting area. .. coffee was good..lauren jept me informed All staff were kind and helpful More

by LISA53598
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
May 23, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the kind review! We’re so glad you enjoyed the waiting area and coffee, and that Lauren kept you informed throughout your visit. We truly appreciate your kind words about our staff and look forward to seeing you again!

May 22, 2026

The service department is always on time. Everyone is helpful and polite. The place is immaculate. More

by ANNHOFFMANKENDRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re so glad to hear our service department continues to provide timely, helpful, and polite service. We truly appreciate your kind words about our facility and look forward to serving you again!

May 21, 2026

She hung up on me & just wants to talk not LISTEN. came in for one thing & was recommended to various other services then told that I requested an ADDITIONAL service which was the original request for More

by angelamcswr
Recommend Dealer
No
Employees Worked With
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
May 22, 2026 -

DCH Wappingers Falls Toyota responded

Angela, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 21, 2026

Did a great job . Give this guy a raise. Super car sales man! Fresh ride More

by Usadrains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the awesome review! We’re thrilled to hear you had such a great experience. We’ll be sure to pass along your kind words to the team. Enjoy your fresh ride, and thank you for choosing us!

May 20, 2026

Provided requested service in a timely manner. Provided requested service in a timely manner. Service was friendly, fair, and comfortable waiting area. More

by Allysha222
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
May 21, 2026 -

DCH Wappingers Falls Toyota responded

Allysha, thank you for your feedback! We’re glad to hear your service was completed in a timely manner and that you found our team friendly and fair. It’s also great to know you were comfortable in our waiting area. We truly appreciate your support.

May 20, 2026

They got me in a timely fashion. They ordered the parts to fix the two problems that my vehicle is having. I just bought the vehicle last week and the cruise control was not working More

by DUNNINGSDELIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Report | Print
May 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your vehicle was seen in a timely manner and that the necessary parts were ordered to address the issues. We also appreciate you bringing the communication concern to our attention regarding the text update, and we will work to improve that process. If you need anything in the meantime, please don’t hesitate to reach out.

May 19, 2026

This is the 5th car we bought with Avi Avitan and DCH Wappinger Toyota. Always a great experience. More

by TMcD
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
Report | Print
May 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty! We’re honored to have helped you with your 5th vehicle purchase. It’s wonderful to hear Avi Avitan and the DCH Wappingers Falls Toyota team continue to provide you with great experiences. We truly appreciate your support!

May 19, 2026

Very helpful, knowledgeable, answered all our questions Walked us through step by step explaining everything More

by ESTA2095
Recommend Dealer
Yes
Employees Worked With
Emily C
Report | Print
May 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re so glad our team was helpful, knowledgeable, and able to walk you through everything step by step. We truly appreciate your support!

May 18, 2026

This was a pleasant, easy experience The inspection video from the technician was informative and gave me a good sense of what to expect. More

by Happy8
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
May 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad your experience was smooth and that the inspection video helped you feel informed and confident about your service. We truly appreciate your support!

May 18, 2026

I've been working with Lauren for the past couple of years and all I get from her is 5 stars level of service. I'm a very happy customer. More

by fuseche70
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Report | Print
May 18, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your loyalty and kind words! We’re so glad Lauren has consistently provided you with 5-star service over the years. We truly appreciate your support and look forward to continuing to serve you!

1
2
...
506