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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,828 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,029 service reviews

May 08, 2026

Great experience overall. The staff was friendly, professional, and helpful throughout the process. Everything was explained clearly, and I’m very satisfied with my vehicle pu More

by NIVIVIAN11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad to hear you had a great experience and that our team was friendly, professional, and helpful throughout the process. It’s great to know everything was explained clearly and that you’re very satisfied with your vehicle purchase. We truly appreciate your recommendation and look forward to serving you again in the future!

May 08, 2026

I like DCH Toyota because unlike most dealerships and service departments I find DCH to be honest and helpful. More

by Tomschipsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2026 -

DCH Wappingers Falls Toyota responded

Hi Tom, thank you for your thoughtful review! We truly appreciate your trust in DCH Toyota. Providing honest, helpful service is something we take great pride in, and we’re glad that stood out during your experience with us. We look forward to continuing to serve you in the future!

May 07, 2026

very courteous and attentive Judy Atkinson said all my questions, she was very patient with me And kind. More

by TEACHINGAGAPE
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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May 07, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful review! We’re delighted to hear that Judy Atkinson provided such courteous, attentive, and patient service. Taking the time to answer every question with kindness and care is exactly the experience we strive to provide. We truly appreciate your feedback and will be sure to share your kind words with Judy!

May 07, 2026

Very satisfied with everyone we dealt with- from inquiry to purchase completion. Very smooth process. More

by GERRIH14
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you had a smooth and satisfying experience from your initial inquiry all the way through purchase completion. Our team works hard to make the process as easy and enjoyable as possible, and we truly appreciate you choosing us. Enjoy your new vehicle, and we look forward to seeing you again in the future!

May 07, 2026

Is it was a no stars I would give it a 0 rating. Very bad experience and no follow up from no one in the office with the issue I still am dealing with. More

by Go somewhere else
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Daryl Callahan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe P, Jamie M are the ones who didn’t provide the service they told me they will provide.
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May 07, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 08, 2026 -

Go somewhere else responded

I am still waiting for the dealership to reach out to me and still has not.

May 06, 2026

It was great. Smooth. It was great. Lauren was very nice and helpful. She was great. More

by TIMMERANTE15
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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May 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear everything went smoothly and that Lauren was so nice and helpful throughout your experience. We appreciate your support and look forward to assisting you again in the future.

May 05, 2026

Technician was supposed to do inspection, on receipt but never performed. Judy did say she can do it Wednesday morning but now I have to bring my vehicle in after it being there for a week. Not impressed. More

by delfinig
Recommend Dealer
No
Employees Worked With
Judy Deems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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May 06, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 05, 2026

Had a great experience. The best dealership around. Everyone is very nice, knowledgeable and helpful. More

by STEVEJMETAL777
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
May 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re so glad to hear you had a great experience and found our team friendly, knowledgeable, and helpful. We truly appreciate your support and look forward to assisting you again in the future!

May 04, 2026

Judy provided us with superior customer service. It was a pleasure dealing with Wappingers Falls Toyota , we highly recommend the dealership. A+ More

by Joe910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2026 -

DCH Wappingers Falls Toyota responded

Joe, thank you for your kind feedback! We’re so glad to hear Judy provided superior customer service and that you had such a positive experience with Wappingers Falls Toyota. We truly appreciate your recommendation and look forward to assisting you again!

May 02, 2026

Judy and all the staff at DCH Toyota always do a great job when I go there. More

by piccorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re glad to hear Judy and the entire DCH Toyota team consistently take great care of you. We truly appreciate your continued trust and look forward to seeing you again!

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