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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,465 Reviews
Call Service Center (845) 288-1303

4,465 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 05, 2025

Welcoming, professional, great experience Everyone was friendly, facility was modern and clean, sales manager, general manager and finance all fantastic More

by MASTERTECH1
Recommend Dealer
Yes
Employees Worked With
Joe Pizzella
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Sep 05, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're so glad you had a welcoming and professional experience with our team. It’s wonderful to hear that everyone made a positive impression and that you enjoyed the clean, modern facility. We truly appreciate your kind words!

September 03, 2025

Matt is always helpful and thorough with his explanations of service needs. My only issue is that as a busy dealership I sometimes have an issue getting thru when I call. Other than that, no concerns. I know More

by AZROCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful feedback! We're glad to hear that Matt consistently provides helpful and thorough service. We understand how frustrating it can be to experience delays when calling, and we appreciate your patience as we work to improve communication during busy times. Your trust means a lot to us, and we're grateful to have you as a valued customer!

September 02, 2025

Always courteous and respectful here. They do awesome work, and get you out on time. Will always go to them as I have for the past 7 years More

by sabreu112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty over the past 7 years! We're so glad to hear that you've consistently experienced courteous service, quality work, and timely appointments. We truly appreciate your trust and look forward to serving you for many more years to come!

August 31, 2025

The work was done professionally and promptly the facility is clean the communication between the tech and I was clear. Thanks More

by vinras3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're happy to hear the work was done professionally and promptly, and that the communication with our tech was clear. We appreciate your feedback and look forward to serving you again!

August 29, 2025

Clean environment attentive associates. They get things done with perfection.. Great place to get your car service . More

by ADJEIKOFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad you enjoyed the clean environment and attentive service. Our team takes pride in delivering top-quality care, and it’s great to hear we hit the mark. We appreciate your recommendation! 🚗✨

August 29, 2025

It took a couple of weeks to get an appointment. However, service ia always at its best; proper recommendations and customer service follow-up. Technician ervice is usually timely. Nice team work. More

by sahardyny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Maffucc. 4 stars
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Aug 30, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your patience with the appointment wait and are glad to hear that our team consistently provides excellent service, timely technician work, and helpful follow-up. We’ll keep striving to make every experience great!

August 26, 2025

Everything went really good The staff was always there helping me and letting me know what’s going on with my car More

by LENYN20006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear everything went smoothly and that our team kept you informed throughout the process. We appreciate your trust and look forward to assisting you again in the future!

August 26, 2025

Great service great people: The associates I dealt with were pleasant. I would recommend the place More

by piinkdiamondz221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad you had a great experience with our team and truly appreciate your recommendation. We look forward to serving you again!

August 22, 2025

I don’t know or haven’t dealt with Lauren at Dch Toyota so I cannot rate her More

by WATEREMPRESS845
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
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Aug 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the 5-star rating! We appreciate your feedback and look forward to the opportunity to assist you in the future.

August 22, 2025

Polite and friendly staff anytime you come in. Always willing to help with your needs. Thought I had an appointment online but I hadn't done it quite right so they got me set up with the next avai More

by ROSSROHLA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, don't Remer the names
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Aug 23, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad our team was able to assist and get you scheduled quickly, even with the mix-up. It's wonderful to hear that you find our staff polite, friendly, and always willing to help. We appreciate your feedback and look forward to assisting you again in the future!

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