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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
9,414 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,479 service reviews

October 31, 2026

Usually good but this time car sat for two hours before they pulled it in even though I had an appointment More

by Gabor K.
Recommend Dealer
Yes
Employees Worked With
Matthew
October 31, 2026

Great service and great sales team. I trust them, especially Tom in service and Avi in sales. More

by Gabor K.
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
October 31, 2026

Usually good but this time car sat for two hours before they pulled it in even though I had an appointment More

by Gabor K.
Recommend Dealer
Yes
Employees Worked With
Matthew
October 31, 2026

Smooth and Professional Eazy in and out. Accomplished everything I needed to have done. Great Toyota quality! More

by VENABLEMAN
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
October 31, 2026

Good fast reliable car service very friendly and reliable customer care service and support good service More

by JLEIBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Berenguer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime GarciaMuniz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad you received fast, reliable service and friendly customer care. We appreciate your support and look forward to assisting you again at DCH Wappingers Falls Toyota.

October 31, 2026

Lauren did her job. The service dept took 2-hours to change the oil, which was inconvenient. More

by EDDYTME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 31, 2026

Good service. I like DCH wappingers falls Toyata. Everybody is friendly Thanks I really appreciate More

by Mahbub Alam
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Oct 31, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback. We're glad you received good service and found everyone friendly and welcoming. We appreciate your support and are happy you enjoy visiting DCH Wappingers Falls Toyota.

October 30, 2026

Judy checked me in too quick, she didn't qualify me or give me a text. Later she said that Marinara had set me up as a drop off. I really didn't like how Judy handled the whole situation. Very abrupt, ver More

by TGVE619
Recommend Dealer
No
Employees Worked With
Judy
Oct 31, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 30, 2026

We have bought 2 vehicles from DCH and have used them exclusively for maintenance/repairs. In general, we have been very happy with their service. Making appointments is easy and getting in and out i More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci - 268015
Oct 31, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 30, 2026

Very professional and courteous staff. Vehicle was completed in a short time. I enjoy getting the video. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're glad you received professional and courteous service and that your vehicle was completed promptly. We're also happy to hear you enjoy the service videos. We appreciate you choosing DCH Wappingers Falls Toyota.

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