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DCH Wappingers Falls Toyota
Wappingers Falls, NY
8,227 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley.
LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE.
Rest assured that the car you get is the car you'll love.
No games.
No gimmicks.
No second-guessing.
This is the way car-buying was meant to be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 4,627 service reviews
December 31, 2025
We had an emergency with a dead battery and DCH was able to get us in quickly and took care of an oil change at the same time. to get us in quickly and took care of an oil change at the same time. More
by slsyska
Verified Customer
December 31, 2025
The best Tom and his team are the best in the business. They aim to please They aim to please More
by POPS505
December 31, 2025
Amazing service my car was done is a fast and professional way looking fordward to my next service visit professional way looking fordward to my next service visit More
by TAVAREZNYC
Employees Worked With
December 31, 2025
They are professional, helpful and well organized. Their system works and they communicate well. I’ll come back. Their system works and they communicate well. I’ll come back. More
by terryncarol2
Employees Worked With
December 31, 2025
Very prompt and courteous! Tom was very polite! The waiting room was very comfortable. All went as quick As Tom had said. Tom was very polite! The waiting room was very comfortable. All went as quick As Tom had said. More
by DMTANDY
December 31, 2025
Easy to schedule, like the video presentation of the service Service techs are knowledgeable and pleasant service Service techs are knowledgeable and pleasant More
by EILEENIRISH
December 30, 2025
Actual work i had done was ok. One part they ordered wrong, said they’d ship it to me. It took almost FOUR MONTHS to get, and in that whole time I was never able to get a single pe One part they ordered wrong, said they’d ship it to me. It took almost FOUR MONTHS to get, and in that whole time I was never able to get a single person on an actual phone call to find out what the xxxx was going on until the general manager called to apologize (at one point i called my salesman and asked him to see xxx was going on, he said they said there was a miscommunication and they will ship it. They did… two months and several nasty messages later) The manager didn’t even offer anything besides, “I’ll talk to my employees”. I only gave three stars instead of two because when I went in for service they were helpful and organized and they did a decent job installing my safe, although they did somehow manage to scratch the leather on the back of my steering wheel, which annoys me every day because i can feel the scratch and it’s right where my fingers usually sit. However, I assume they didn't even notice they did that, and I didn’t complain at the time because what would the do? Replace my wheel, I doubt it. Not likely to come back for service. My salesman was great though. More
by Theholyshmoley
Employees Worked With
Joe pizella, 5 stars
December 30, 2025
I brought my car in for the 5k mile care and for a recall Both were taken care of well and sooner than expected. Both were taken care of well and sooner than expected. More
by GRANDMAKAT.KM
December 30, 2025
Excellent customer service. Judy took my Tacoma in 2 days before Christmas with a friendly smile and told me they would fix the problem and they did. Judy also gave me a loaner Judy took my Tacoma in 2 days before Christmas with a friendly smile and told me they would fix the problem and they did. Judy also gave me a loaner car More
by Tomschipsi
December 30, 2025
Lauren was very nice and helped me check out when I suspect she had just clocked out for the day, many thanks. Thanks also to Sarah Alvarez who setup the appointment. I however have to give a poor rati suspect she had just clocked out for the day, many thanks. Thanks also to Sarah Alvarez who setup the appointment. I however have to give a poor rating and don't plan on returning for a few reasons. 1) The inspection used to be free because I bought the car there, now I'm charged for $20 for the labor. 2) The service history of my car is not clear to the staff writing the tickets, I was recommended one service (hybrid coolant) which was performed 20K miles ago and was not necessary. I also accidentally accepted one service (brake flush) which was performed last year and was not necessary, a waste of $162. I no longer live near you guys so bringing the car is an inconvenience. It was one I used to put up with because you had the full service history for the vehicle, if recommendations are being made to me without regard to what was done before I'm not going to go to the trouble of brining it to you. More
by ROBERTBERGDALL
