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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,783 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,001 service reviews

April 21, 2026

I like the free inspection and the vet discount. However I have had both good and bad experiences since my first Toyota, a Corona in 1971. More

by DENZORR
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Apr 21, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re glad you appreciate the free inspection and veteran discount, and we truly value your long-time loyalty. We’re sorry your experiences have been mixed and will continue working to improve.

April 20, 2026

I’m always impressed with my annual appointment with DCH Toyota. I am a senior citizen on the strict budget and they always make it clear what needs to be done immediately and what I can wait to have done u More

by CAREPOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for your thoughtful and heartfelt feedback. We’re truly honored to have earned your trust and are glad to hear that your experiences with DCH Wappingers Falls Toyota have been consistently positive. It means a great deal to know our team takes the time to clearly explain your options, provide honest recommendations, and keep you comfortable and informed throughout your visit. We’re especially happy we could help with those panels and save you an extra trip. Your loyalty and recommendation mean everything to us, and we look forward to continuing to take great care of you in the years to come.

April 19, 2026

Did this already but. ..here we go again. Very professional and friendly. It was a very positive experience. More

by bc62798
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Apr 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re happy to hear you had a positive experience and truly appreciate your feedback.

April 17, 2026

We were helped very quickly after arriving, we were supported in choosing the right model and color car for me, and our concerns about using the dealership service department were taken into considerat More

by MAKENNANF
Recommend Dealer
Yes
Employees Worked With
Bryce
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Apr 18, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear you were assisted quickly and felt supported in finding the right model and color for your needs. It’s also great to know your concerns about service were heard and taken into account. We appreciate you choosing us and look forward to continuing to support you in the future!

April 16, 2026

Dealership staff is always professional and courteous. Always keep me informed on what was happening with my vehicle and advised on worked needed but did not push the issue. More

by Bmt652002
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Apr 17, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We're glad to hear our team kept you informed and provided professional, courteous service without any pressure. We truly appreciate your trust and look forward to assisting you again!

April 16, 2026

My experience with the dealership is ok so far. I wish they would fix the thing that you use to open and close the vent. More

by MARYOUNG67
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Apr 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We're glad your experience has been okay so far, and we appreciate you bringing the vent concern to our attention. Please reach out to our service team so we can look into this and help get it resolved for you. We appreciate your business and look forward to assisting you further.

April 16, 2026

The print out for inspection mechine did not work. I have to come back regarding my state inspection that passed, for attachment of window sticker More

by Lionel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2026 -

DCH Wappingers Falls Toyota responded

Lionel, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 15, 2026

Satisfying and professional Highly recommend and friendly and helpful That's all I got for now More

by RAGHDARC
Recommend Dealer
Yes
Employees Worked With
Mike Newsham and Tim Maffucci
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Apr 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear you had a satisfying and professional experience. We truly appreciate your recommendation and look forward to assisting you again!

April 14, 2026

Everyone was nice and I did not have to wait that long for the service I was getting done on my car. More

by brosangl
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Apr 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear our team was friendly and that your service was completed quickly. We appreciate your visit and look forward to assisting you again!

April 14, 2026

Hassle free and thorough Everything was taken care of that needed to be and I had no issues More

by rizzo0719
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Apr 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re glad to hear your experience was hassle-free and thorough, and that everything was taken care of smoothly. We truly appreciate your support and look forward to seeing you again!

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