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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,130 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,252 service reviews

August 12, 2026

Well, did oil change well, friendly and professional. Had an issue with a tool left on top of the car and issue is being resolved. Not upset, mistakes happen. I know I've made plenty More

by Tomschipsi
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Aug 12, 2026 -

Tomschipsi responded

Great service department. Thank you Tom and Melissa

Aug 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your understanding and thoughtful feedback! We're glad Tom, Melissa, and our service team provided friendly and professional care and are addressing the issue for you. We truly appreciate your patience and kind words!

August 12, 2026

Friendly and fast. I was reschedule no problem. I was given the next best time. Quick and easy. Thank you. More

by NRAGOODIAL
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Aug 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad our team made rescheduling easy and was able to find a convenient time for you. We appreciate your kind words and look forward to your next visit!

August 12, 2026

Great. Toyota treated me and my mother well. Joe P and Anthony R went above and beyond which led to the purchase of two vehicles in one day. More

by MELQUIVALENTIN
Recommend Dealer
Yes
Employees Worked With
Anthony R and Joe P the sales manager
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Aug 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled Joe P. and Anthony R. went above and beyond to take great care of you and your mother. Congratulations to you both on your new vehicles, and thank you for choosing us!

August 12, 2026

Two in a half hours for a oil change and tire rotation won't be coming back More

by Marcus Brooks
Recommend Dealer
No
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Aug 12, 2026 -

DCH Wappingers Falls Toyota responded

Marcus, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

August 12, 2026

Very easy process dropping off and picking up. Called me to advise car was ready and I appreciate the detailed video of the inspection of my car. More

by KPACHECO34
Recommend Dealer
Yes
Employees Worked With
Matthew, I think
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Aug 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad the drop-off and pickup process was smooth and convenient. It's also great to hear you appreciated the timely communication and detailed inspection video. We appreciate your business and look forward to your next visit!

August 11, 2026

I came in for an inspection and other services. Couldn't get the inspection because system was down. It was Friday and I was told I would be called Monday to inform me when I could come back to get More

by BAKERROSALYNDE
Recommend Dealer
Yes
Employees Worked With
Judy Deems
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Aug 12, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

August 11, 2026

Too long waiting time for an oil change and tire rotation, 2hrs and 20 minutes More

by KOMMUTATOR
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Aug 11, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

August 10, 2026

Overall very good. Service didn't take long but getting an appointment was. The earliest time slot available was over a week away. More

by cmm0325
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Aug 10, 2026 -

DCH Wappingers Falls Toyota responded

We appreciate you taking the time to share your experience! We're glad your service was completed quickly, and we appreciate your patience with the wait for an available appointment. We hope to serve you again in the future!

August 07, 2026

She had a great deal to offer, bothered me just the right amount to make sure i took advantage of the deal. She gave me plenty of advance notice and booked me right away. even when i needed to change the app More

by shimina218
Recommend Dealer
Yes
Employees Worked With
Melissa
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Aug 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad she made sure you knew about the great deal and made scheduling so easy and flexible. It's wonderful to hear she consistently goes above and beyond to provide such helpful service!

August 07, 2026

Great Car was in out and taking care of the inspection also was done with no issues More

by Goldwings
Recommend Dealer
Yes
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Aug 08, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad your visit was quick and easy and that the inspection was completed without any issues. We appreciate your support!

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