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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,800 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,011 service reviews

April 28, 2026

Your team is always so consistent with every step in a repair process, and Tom is amazing every single time. More

by MIKEFISHON
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Apr 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust in our team! We’re glad to hear you’ve had such consistent experiences throughout the repair process. Tom will be happy to know he’s made a lasting impression. We truly appreciate your support and look forward to helping you again!

April 28, 2026

Tom was excellent, very good with the details and his communication to us was excellent. More

by MIKEFISHON
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Apr 29, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear Tom provided excellent communication and paid close attention to every detail. We truly appreciate your support and look forward to assisting you again!

April 28, 2026

Service advisor is knowledgeable and helpful. Work was done in an acceptable time frame I like the video inspection during service More

by RATPACK2020
Recommend Dealer
Yes
Apr 28, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear our service advisor was helpful and that the work was completed in a timely manner. It’s great to know you appreciated the video inspection as well. We appreciate your support and look forward to serving you again!

April 27, 2026

Lauren is always the best! She's honest, she remembers us, and we appreciate how attentive she is to any concerns we might have. 10/10 More

by cassie.ambutter
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Apr 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re so glad to hear Lauren continues to provide honest, attentive service and makes you feel remembered and cared for. We truly appreciate your loyalty and support!

April 27, 2026

Quick, polite, informative service The service I received from Toyota was quick. The service reps were polite. The summary was informative. More

by bkheavey
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Apr 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your service was quick, polite, and informative. We appreciate you choosing us and look forward to assisting you again!

April 26, 2026

Lauren Fusaro is extremely unprofessional and needs disciplinary action for her gross misconduct. She reached out to various customers and harassed them on facebook. Screenshots are available. More

by jellybellythehammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2026 -

DCH Wappingers Falls Toyota responded

Dear jellybellythehammy, My name is Lee Burns, and I am the General Manager at DCH Wappingers Falls Toyota. Thank you for bringing this matter to our attention. We take concerns like this very seriously. We have attempted to contact you twice to address this situation and work toward a resolution but have not yet been able to connect. Please reach out to me directly at (845) 296-4268 at your earliest convenience so we can discuss this further. I look forward to speaking with you soon.

April 25, 2026

Had an appointment for oil change and tire rotation. After the multi point inspection of car, they made recommendations for additional maintenance of vehicle. They were able to do work same day. An ounc More

by Ken M
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Apr 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you, Ken, for your thoughtful feedback! We’re glad to hear your visit for service and inspection went smoothly and that our team was able to complete the recommended maintenance the same day. We truly appreciate your trust and are happy you had a positive overall experience!

April 25, 2026

Transparent and fair negotiation process Friendly and patient throughout the process. Transparent and fair with the negotiation through closing More

by paul@theparadiso.com
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 25, 2026 -

DCH Wappingers Falls Toyota responded

Hi Paul, thank you for your kind feedback! We’re glad to hear you had a transparent, fair, and patient experience throughout the entire process. We truly appreciate your support and hope you enjoy your new vehicle!

April 24, 2026

Judy is awesome dealt with her a few times when I had service with my car. Everybody's polite Been going to DCH Toyota since about 2010!!! Always lease out from there. This is luke our 8th or 9th car my More

by CHRISTINESCANDALIS
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Apr 25, 2026 -

DCH Wappingers Falls Toyota responded

Christine, thank you for your continued loyalty and support over the years! We’re thrilled to hear Judy and our team have consistently provided a great experience. It means a lot that you’ve trusted us with so many vehicles—we truly appreciate you!

April 23, 2026

Toyota in Wappinger Falls with the best experience that ever had in my life buying a car More

by herbertrawlison44
Recommend Dealer
Yes
Employees Worked With
I think her name was Emily something like that
Apr 23, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re thrilled to hear this was the best car-buying experience you’ve ever had. Your kind words mean a lot to the entire team at DCH Wappingers Falls Toyota, and we truly appreciate your support. Enjoy your new vehicle!

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