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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
9,046 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,192 service reviews

July 16, 2026

It was quick and to the point but they were helpful with the information i needed More

by JACOBVANWAGENEN34
Recommend Dealer
Yes
Employees Worked With
Michael O'hare
Jul 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your review! We're glad we could provide the information you needed and make your experience quick and helpful. We appreciate your feedback and look forward to assisting you again!

July 16, 2026

Good communication. Everything that needed to be done was explained clearly with an hinest estimate. Work was done quickly More

by IRNWRKR133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're glad to hear our team kept you informed, explained everything clearly, provided an honest estimate, and completed the work quickly. We appreciate your feedback and look forward to serving you again!

July 16, 2026

They keep you highly informed of what’s going on and send you an awesome video to let you see what’s going on and what they might have done. More

by Rsauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're glad you appreciated the communication and service video updates. Keeping our customers informed every step of the way is important to us, and we appreciate your feedback!

July 16, 2026

Thoughtful. Efficient. Professional. We would buy another car from Steven in a heartbeat. I'm grateful my son had such a great car buying experience. More

by DAVIDGILMAN800
Recommend Dealer
Yes
Employees Worked With
Steve Serino
Jul 16, 2026 -

DCH Wappingers Falls Toyota responded

David, thank you for your wonderful review! We're delighted to hear Steven provided such a thoughtful, professional, and efficient car-buying experience for your son. Your kind words and recommendation mean a great deal to us, and we look forward to helping your family again in the future!

July 15, 2026

Matthew was friendly and helpful. I was a little frustrated about having to wait 2 hours while my car was in service. But Matthew was great More

by joto125
Recommend Dealer
Yes
Employees Worked With
Matthew
Jul 15, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear Matthew was friendly and helpful throughout your visit. We apologize for the longer-than-expected wait and appreciate your patience. We'll be sure to share your kind words with Matthew, and we look forward to providing you with an even better experience next time.

July 15, 2026

Took too long and forgot the mileage sticker. Good service though Waited too long for service More

by DAN.SCHNUR
Recommend Dealer
Yes
Employees Worked With
Judy Deems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Jul 15, 2026 -

DCH Wappingers Falls Toyota responded

Dan, thank you for sharing your feedback. We’re glad to hear you were satisfied with the service, and we apologize for the longer wait time and missed mileage sticker. We appreciate your patience and will use your comments to help improve your future visits.

July 15, 2026

I bought a very nice used truck. The air conditioner wasn't working well so the dealership charged it as advertised and Steve also made sure we had a half tank of gas as well. He was More

by LUVMYBOYS2023
Recommend Dealer
Yes
Employees Worked With
Steven Serino
Jul 15, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad to hear Steve was helpful and made sure everything was taken care of with your truck. We appreciate your business and hope you enjoy your new-to-you vehicle. We look forward to assisting you again!

July 15, 2026

Great ! !!A pleasure! Great salesman! Great service department! Very accommodating! Would highly recommend to anyone looking for a Toyota More

by tony russo
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Jul 15, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your fantastic review! We’re thrilled to hear you had a great experience with our sales and service teams. We appreciate your recommendation and are grateful for the opportunity to assist you. We look forward to serving you again!

July 15, 2026

Very good no pushy salespeople. Everything was explained to me very clearly and carefully. The dealership was a very professional place. Very comfortable to be in. More

by MSTARPHOTO73
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare was my sales person
Jul 15, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We’re glad to hear you had a comfortable and professional experience with our team. We appreciate your feedback and are happy our team provided clear, helpful guidance throughout your visit. We look forward to serving you again!

July 15, 2026

It is always a good experience with staff whom are very helpful! The staff is extremely courteous. More

by MSROCKYG
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
Jul 15, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We’re happy to hear our team consistently provides a helpful and courteous experience. We truly appreciate your support and look forward to assisting you again in the future!

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