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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,029 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,181 service reviews

July 13, 2026

I came in for a routine service, as the car said it was time, and oil change . They rotated the tires , did all the checks they needed to . It was my first service . When I left ,the car drifted to the lef More

by BRIANBALENO
Recommend Dealer
Yes
Employees Worked With
Matthew? And Robert I believe
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Jul 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you, Brian, for sharing your experience! We're glad Robert and our service team were able to quickly address the issue and make sure everything was resolved. We appreciate your trust and are happy to hear your vehicle is driving properly. We look forward to assisting you with your future service needs!

July 13, 2026

Clean. Respectable. Easy to deal with. Answered any and all questions I had Would recommend to others More

by VanSwearingenLK
Recommend Dealer
Yes
Employees Worked With
Matt malfucci
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Jul 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're glad to hear our team provided a clean, respectful, and easy experience while answering all your questions. We appreciate your recommendation and look forward to serving you again!

July 12, 2026

Saned N. was awesome and helpful during the car buying process! Super easy and well done. More

by GLENNPALMIERI81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sane Neshiwat
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Jul 13, 2026 -

DCH Wappingers Falls Toyota responded

Hi Glenn, thank you for your great review! We're so glad to hear Saned N. made your car-buying experience easy and enjoyable. We'll be sure to share your kind words with him. Congratulations on your new vehicle, and thank you for choosing us!

July 12, 2026

Lied about work needed just to upsell. Took the car to another mechanic to confirm the issues there were no issues. More

by Loyalty3891
Recommend Dealer
No
Employees Worked With
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 12, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 12, 2026

The experience was friendly and really helpful. Matthew was really sweet and answered any questions I had. It was really organized and always do a great job. More

by melissa020202
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jul 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're so glad to hear Matthew provided a friendly, helpful, and organized experience while answering all your questions. We truly appreciate your kind words and will be sure to share your feedback with him. Thank you for choosing us!

July 11, 2026

Angel in sales did a great job when I bought the truck . The service department was very helpful and Melissa Tyler is friendly and funny More

by AMPRO4537
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jul 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're thrilled to hear Angel provided an excellent experience during your truck purchase and that our service team was able to take great care of you. We'll be sure to share your kind words with Melissa Tyler as well. We truly appreciate your support and look forward to serving you again!

July 11, 2026

I thought Judy Deems did an excellent job explaining my available options and the maintenance video was very informative More

by AMPRO4537
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great review! We're glad to hear Judy Deems provided clear guidance, explained your options, and helped make your service experience a positive one. We appreciate your feedback and will be sure to share your kind words with Judy. We look forward to assisting you again!

July 11, 2026

Judy Deems was as pleasant and professional as any service representative I have seen. She explained everything, offered a ride if it took too long and checked in regularly with updates. She was outst More

by Rockywhelan
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 12, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're thrilled to hear Judy provided such a pleasant, professional, and helpful service experience. We'll be sure to share your kind words with her. We appreciate your trust and look forward to assisting you again!

July 09, 2026

Dealership personnel very professional and also well kept Very pleasant experience in dealing with staff More

by lwasson791
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Jul 10, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're delighted to hear you had a pleasant experience and found our team to be professional and welcoming. We appreciate your support and look forward to serving you again!

July 09, 2026

Great customer service and early morning appointments are the best I'll definitely be back in December More

by NANANN69
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Jul 10, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review! We're glad you enjoyed our customer service and found our early morning appointments convenient. We appreciate your support and look forward to seeing you again in December!

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