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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
9,349 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,432 service reviews

October 15, 2026

The experience with the dealership was good however I don't understand how my brakes can be at 6mm last year and at 8mm this year. That is the only concern that I had with the experience More

by Schmeiserjoan
Recommend Dealer
Yes
Oct 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad you had a good overall experience, and we understand your concern regarding the difference in brake measurements. We’d appreciate the opportunity to review this with you and provide clarification. Please contact our service team so we can address your concerns.

October 15, 2026

Limited wait time and gave me options for a recall Attention to detail was a plus More

by DAN.SCHNUR
Recommend Dealer
Yes
Employees Worked With
Anthony
Oct 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad our team provided options for your recall and made your visit efficient. We appreciate you recognizing our attention to detail and look forward to assisting you again!

October 15, 2026

Quick and reliable service. I would recommend to other people. Thank you for your time More

by Jcr024
Recommend Dealer
Yes
Oct 16, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words and recommendation! We’re glad you were pleased with our quick and reliable service. We appreciate your support and look forward to seeing you again!

October 15, 2026

It was ok just feel that it should have been a spare key to come with car! I had the fact that a spare key is going to cause me extra money More

by KWHARTON
Recommend Dealer
Yes
Employees Worked With
Steve
Oct 16, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 15, 2026

Didn't care for the guy who checked me in and out Didn't tell me where my car was Didn't provide my key Made me wait 5 minutes standing in front of his desk For the key when it was right in front of him on More

by robertschmitt153
Recommend Dealer
Yes
Employees Worked With
Id remember
Oct 16, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 15, 2026

Avi was great Avi was highly efficient and helpful Avi got me in and out fast More

by BRENDAN.HAUGHEY
Recommend Dealer
Yes
Employees Worked With
Avi avitan
Oct 15, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re happy to hear that Avi provided you with efficient, helpful, and timely service. We appreciate your feedback and will be sure to share your kind words with Avi. Thank you for choosing us, and we look forward to assisting you again in the future!

October 14, 2026

This particular dealership has very friendly and knowledgeable staff. I came in for an oil change and tire rotation. I had a 9:30 am appointment and was out by 10:30 am. Matthew was very helpful an More

by redmen19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
Oct 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for being such a loyal customer over the past three years! We're glad Matthew took great care of you and that Angel and Kurt help make each visit enjoyable. It's wonderful to hear you appreciate our team's friendly service and that we could get you back on the road promptly. We'll keep the honorary employee title in mind! We look forward to seeing you next time!

October 14, 2026

Very happy. I have purchased 4 new vehicles over the last 14 years there They are always very good to me More

by supaflyyy1000
Recommend Dealer
Yes
Employees Worked With
Mike l, Josh and Rob
Oct 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty over the years! We're grateful you've chosen us for your last four vehicle purchases and are happy to hear our team has consistently taken great care of you. We look forward to serving you for many years to come!

October 13, 2026

I was able to schedule my appointment pretty easily. The dealership was able to provide me a ride to and from and Matthew expedited my service which I needed for my schedule. More

by toddgiudice
Recommend Dealer
Yes
Employees Worked With
Matthew
Oct 14, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad scheduling was easy and that our team could accommodate your transportation needs. It's great to hear Matthew made sure your service was completed promptly to fit your schedule. We appreciate your business and look forward to seeing you again!

October 13, 2026

They are beyond professional. Work was done in a timely manner and they were always in contact through. More

by RAYON.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad you had a positive experience with our team. Providing professional, timely service and keeping our customers informed throughout the process are always priorities. We appreciate your support.

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