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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
9,440 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,502 service reviews

November 07, 2026

Quick and easy Quick and easy, great service, neat and clean The service was quick and easy. The service was great facility was neat and clean. More

by RAINY4040
Recommend Dealer
Yes
Employees Worked With
Don't remember they were nice
November 06, 2026

Service was performed as requested. Waiting are is nice. I was kept informed of status of vehicle. More

by Graham694
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
November 06, 2026

Very professional car was ready when promised Would recommend this dealership to other people looking for Toyota vehicles More

by JOELMARTZ522
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
November 06, 2026

Easy to schedule and work with. Very communicative. 7 more words. 7 more words. 7 More

by JAMES.WISEMAN
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
November 06, 2026

Judy kept us in the loop and provided excellent service! Thank you ! Vehicle service was outstanding! More

by Lisahorvat72
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
November 06, 2026

This is our second Toyota purchased from Joe. He’s terrific! Knowledgeable, patient, professional. Great experience! More

by KCHMIELNIK
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
Nov 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty to DCH Wappingers Falls Toyota! We're thrilled Joe provided another great experience with his knowledgeable, patient, and professional service. We appreciate your support and hope you enjoy your new Toyota!

November 06, 2026

Very helpful and addressed all my concerns Also helped me look for a new car while I was there. More

by Duane W
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 06, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're glad our team was helpful, addressed your concerns, and assisted you with exploring your next vehicle. We appreciate your feedback and look forward to helping you again at DCH Wappingers Falls Toyota.

November 05, 2026

I wanted to go to the planet fitness, asked for the courtesy shuttle, the attendant called me an Uber which I didn't take because he was not going where I wanted. Long story short it was a terrible exp More

by TGVE619
Recommend Dealer
Yes
Employees Worked With
Judy Deems
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Nov 06, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for the frustration and inconvenience you experienced during your recent visit. Customer satisfaction is our priority, and we regret that the courtesy shuttle arrangements did not meet your expectations. We appreciate your feedback and the opportunity to improve. Please contact us at (845) 288-0892 if there is anything further we can do to assist you. Thank you for your understanding, and we look forward to the opportunity to provide you with a better experience.

November 05, 2026

Great Service. Friendly Staff. Low wait times. Warm environment when waiting. Refreshments available for longer wait times if necessary. More

by Sfountain319
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Nov 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're glad you enjoyed the friendly staff, comfortable waiting area, and timely service. We appreciate your support and are happy you had a positive experience at DCH Wappingers Falls Toyota. We look forward to seeing you again!

November 05, 2026

Two hours for a minor 5,000 mile maintenance visit felt unreasonably long. When I made the appointment, I told them about the tire that kept losing air and when they found the cause, they just sent me home More

by CPMOMCAT
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Nov 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback. We apologize for the lengthy wait and the inconvenience of not having a replacement tire available. We understand your frustration and appreciate the opportunity to improve. Please contact the service department at DCH Wappingers Falls Toyota so we can learn more about your experience and assist you further.

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