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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.7
8,797 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,008 service reviews

April 27, 2026

Lauren is always the best! She's honest, she remembers us, and we appreciate how attentive she is to any concerns we might have. 10/10 More

by cassie.ambutter
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Apr 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re so glad to hear Lauren continues to provide honest, attentive service and makes you feel remembered and cared for. We truly appreciate your loyalty and support!

April 27, 2026

Quick, polite, informative service The service I received from Toyota was quick. The service reps were polite. The summary was informative. More

by bkheavey
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Apr 27, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear your service was quick, polite, and informative. We appreciate you choosing us and look forward to assisting you again!

April 26, 2026

Lauren Fusaro is extremely unprofessional and needs disciplinary action for her gross misconduct. She reached out to various customers and harassed them on facebook. Screenshots are available. More

by jellybellythehammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 25, 2026

Had an appointment for oil change and tire rotation. After the multi point inspection of car, they made recommendations for additional maintenance of vehicle. They were able to do work same day. An ounc More

by Ken M
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Apr 25, 2026 -

DCH Wappingers Falls Toyota responded

Thank you, Ken, for your thoughtful feedback! We’re glad to hear your visit for service and inspection went smoothly and that our team was able to complete the recommended maintenance the same day. We truly appreciate your trust and are happy you had a positive overall experience!

April 25, 2026

Transparent and fair negotiation process Friendly and patient throughout the process. Transparent and fair with the negotiation through closing More

by paul@theparadiso.com
Recommend Dealer
Yes
Employees Worked With
Emily
Apr 25, 2026 -

DCH Wappingers Falls Toyota responded

Hi Paul, thank you for your kind feedback! We’re glad to hear you had a transparent, fair, and patient experience throughout the entire process. We truly appreciate your support and hope you enjoy your new vehicle!

April 24, 2026

Judy is awesome dealt with her a few times when I had service with my car. Everybody's polite Been going to DCH Toyota since about 2010!!! Always lease out from there. This is luke our 8th or 9th car my More

by CHRISTINESCANDALIS
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Apr 25, 2026 -

DCH Wappingers Falls Toyota responded

Christine, thank you for your continued loyalty and support over the years! We’re thrilled to hear Judy and our team have consistently provided a great experience. It means a lot that you’ve trusted us with so many vehicles—we truly appreciate you!

April 23, 2026

Toyota in Wappinger Falls with the best experience that ever had in my life buying a car More

by herbertrawlison44
Recommend Dealer
Yes
Employees Worked With
I think her name was Emily something like that
Apr 23, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re thrilled to hear this was the best car-buying experience you’ve ever had. Your kind words mean a lot to the entire team at DCH Wappingers Falls Toyota, and we truly appreciate your support. Enjoy your new vehicle!

April 21, 2026

I like the free inspection and the vet discount. However I have had both good and bad experiences since my first Toyota, a Corona in 1971. More

by DENZORR
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Apr 21, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your honest feedback. We’re glad you appreciate the free inspection and veteran discount, and we truly value your long-time loyalty. We’re sorry your experiences have been mixed and will continue working to improve.

April 20, 2026

I’m always impressed with my annual appointment with DCH Toyota. I am a senior citizen on the strict budget and they always make it clear what needs to be done immediately and what I can wait to have done u More

by CAREPOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for your thoughtful and heartfelt feedback. We’re truly honored to have earned your trust and are glad to hear that your experiences with DCH Wappingers Falls Toyota have been consistently positive. It means a great deal to know our team takes the time to clearly explain your options, provide honest recommendations, and keep you comfortable and informed throughout your visit. We’re especially happy we could help with those panels and save you an extra trip. Your loyalty and recommendation mean everything to us, and we look forward to continuing to take great care of you in the years to come.

April 19, 2026

Did this already but. ..here we go again. Very professional and friendly. It was a very positive experience. More

by bc62798
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Apr 19, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We’re happy to hear you had a positive experience and truly appreciate your feedback.

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