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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,320 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,407 service reviews

October 06, 2026

I was able to drop it off and pick up my vehicle relatively quickly. The service team member was courteous and professional. More

by RECAUSO
Recommend Dealer
Yes
Employees Worked With
Matthew
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Oct 07, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad our service team made your visit quick and convenient and provided courteous, professional service. We truly appreciate your business!

October 06, 2026

I had to wait 2 hours for a New York state inspection on a vehicle that only had 8,000 miles on it. Your service department was overbooked More

by bigbe65
Recommend Dealer
No
Print
Oct 07, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 05, 2026

Na Service is no problem. ..anything else I would rather not comment on.. Don't push it More

by LJ111360
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Oct 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad your service experience was hassle-free. We appreciate your business and respect your decision to keep the rest of your experience private.

October 05, 2026

Check in was good time for oil and rotate tyres was 11/2 hrs so a little long More

by HDGPATEL
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Oct 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience. We’re glad the check-in process went well, and we appreciate your patience with the service time. We’ll continue working to make future visits as efficient as possible.

October 04, 2026

Friendly, helpful and timely The associate answered my questions, got info for me and the service was done in a timely manner More

by RMINCKLER1982
Recommend Dealer
Yes
Print
Oct 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re glad our team was friendly, helpful, and timely, and that we could answer your questions and get your service completed efficiently. We appreciate your business!

October 04, 2026

Friendly It's was a great customer experience And friendly people are working there too thank you for your service More

by Adalberto1013
Recommend Dealer
Yes
Employees Worked With
Joseph
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Oct 05, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the kind review! We’re happy to hear you had a great experience and found our team friendly and helpful. We truly appreciate your business!

October 04, 2026

Avi was very helpful and made the process very easy. He was great. Great job More

by Jcaselnova
Recommend Dealer
Yes
Employees Worked With
Avi
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Oct 04, 2026 -

DCH Wappingers Falls Toyota responded

We’re happy to hear you had such a positive experience with Avi. We’re glad he was helpful and made the process easy for you. We appreciate your kind words!

October 04, 2026

Service was excellent and prompt The cappuccino was excellent. The employees were friendly and informative. The waiting area was clean and well stocked with different beverages. More

by EMORALES6199
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Print
Oct 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We’re happy to hear you found our team friendly and informative and enjoyed the clean waiting area and refreshments. We’re especially glad the cappuccino was a hit! We appreciate you choosing us for your service.

October 03, 2026

Excellent speed, excellent service, excellent communication Everything was done faster than anticipated and I was kept up to date the entire time. More

by ALEX-HERMES
Recommend Dealer
Yes
Employees Worked With
Matthew
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Oct 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad you were pleased with the speed of service and communication throughout your visit. It’s great to know everything was completed faster than expected and that you were kept informed along the way. We appreciate your business!

October 03, 2026

Appointment for safety inspection revealed things that had to be fixed. I was shown a video by technicians. They suggested repairs, I agreed . They were completed. I asked about the brakes and noise I was More

by jriordan522
Recommend Dealer
Yes
Employees Worked With
Andrew
Print
Oct 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re glad Andrew and our service team took the time to explain the recommended repairs, address your concerns about the brakes and noise, and make sure you felt confident about your vehicle’s safety. We appreciate your trust and look forward to seeing you again when you’re ready for your next appointment!

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