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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
9,001 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,162 service reviews

July 03, 2026

Judy is great. The dealership is great. Always a pleasure. I always appreciate a job well done. More

by zen62152
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful review. We’re so happy to hear that you consistently have a great experience with our dealership and that Judy continues to take excellent care of you. We truly appreciate your continued support and look forward to serving you again!

July 03, 2026

Stress free, easy My experience was stress free. The vehicle was priced fairly and I received a good offer for my trade in. All staff were very friendly and made it seem like they just wanted me to More

by ISAACCADIGAN
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful review. We’re so glad to hear your experience was stress-free and that you felt comfortable throughout the process. It’s great to know you were happy with the pricing, your trade-in offer, and the support from our team. We truly appreciate your kind words and look forward to seeing you again in the future!

July 03, 2026

Unlikely to recommend, unlikely to use agai Unlikely to recommend, unlikely to use again. Wasn't a great experience buying the car and continue to have hiccups with service. More

by Jacob.martinko
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Jacob, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

July 03, 2026

I answered her reminder text and let her kn I would be waiting. Also asking if it was free w lease agreement . Answered me back right away and said yes and would be 90 minutes. It was about 7-10 min over More

by JWEIR3
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We’re glad the communication was clear and timely, and that your visit went smoothly overall. We appreciate your patience and look forward to serving you again!

July 03, 2026

First time oil change since purchase. Fabulous start to finish It was very Easy to book More

by CDESMONI0
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your 5-star review. We’re happy to hear your first oil change went smoothly from start to finish and that the booking process was easy for you. We truly appreciate you choosing us and look forward to seeing you again for your future service needs!

July 03, 2026

Easy check-in. Duration of wait as expected. Car was washed. My go to Toyota Service Center More

by Lauriewindham
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Hi Laurie, thank you for your 5-star review. We’re glad to hear your check-in process was smooth, the wait time met your expectations, and that your vehicle was returned clean. We truly appreciate your continued trust in us as your go-to Toyota service center and look forward to serving you again!

July 03, 2026

Excellent experience and customer service I would highly recommend Such a personal friend family type experiece More

by mpedwano
Recommend Dealer
Yes
Employees Worked With
Melissa sinapi
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Jul 04, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review. We’re so happy to hear you had an excellent experience and felt well taken care of by our team. Creating a welcoming, family-like atmosphere is exactly what we aim for, so it means a lot to know that came through. We truly appreciate your recommendation and look forward to serving you again in the future!

July 02, 2026

Tom is always quick to get mad car in for service and always answers any questions I might have. And the tech that takes care of my car is wonderful! More

by nenes601
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jul 02, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're so glad Tom consistently gets your vehicle in quickly and takes the time to answer all your questions. It's also great to hear our technician takes excellent care of your car. We truly appreciate your support and look forward to seeing you again!

July 02, 2026

It was better than most interactions I have had with car dealerships in the past. Much lower pressure for extras that I never purchase anyway. Overall was a good experience unlike some other dealerships I h More

by VIN1117
Recommend Dealer
Yes
Employees Worked With
Saned
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Jul 02, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear you had a comfortable, low-pressure experience and that our team stood out in a positive way compared to past dealerships. We truly appreciate your support and hope to see you again in the future!

July 02, 2026

Very knowledgeable and professional. I enjoyed getting service at this dealership because the staff is very professional and provides excellent service. More

by Mprimo72
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Report | Print
Jul 02, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind review! We're so glad to hear you had a great experience with our knowledgeable and professional team. We truly appreciate your support and look forward to serving you again!

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