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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,681 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 4,946 service reviews

March 24, 2026

Service technicians do good work, as far as I can tell. Service advisors keep recommending brake fluid replacement, fuel induction system cleaning, and rear differential fluid replacement. None More

by Jonesbshopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mafuccci
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March 23, 2026

Good people to work with That's what I have to say Very courteous people to work with. More

by Betsylyn07
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
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Mar 24, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you had a courteous and positive experience with our team. We truly appreciate your feedback!

March 23, 2026

The recall repair took longer than estimated but the SR kept in contact and made sure the loaner was all good for the duration. Repair was completed and although it's a big complicated job seems to be done More

by LEVIC78
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
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Mar 23, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your patience with the longer repair time and are glad your service representative kept you informed and ensured your loaner needs were taken care of. It’s great to hear the repair was completed to your satisfaction. We truly appreciate your support!

March 22, 2026

Everything went smoothly with my appointment. However this spam texting me for a review is really xxxxin annoying More

by RyanDotterman
Recommend Dealer
Yes
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Mar 23, 2026 -

DCH Wappingers Falls Toyota responded

Hi Ryan, thank you for your feedback. We’re glad to hear everything went smoothly with your appointment. We appreciate your support and look forward to seeing you again.

March 22, 2026

DCH Wappinger Falls Toyota is a top notch Dealer . The service writer , Tom Hackett and Auto technicians are top-notch as well. More

by JCHIRINOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear you consider DCH Wappinger Falls Toyota a top-notch dealership. Tom Hackett and our technicians will be happy to know their efforts made a great impression. We truly appreciate you taking the time to share your experience!

March 22, 2026

I've really come to depend on DCH because of the courtesy and professionalism that everyone has. Judy was especially helpful! More

by MSR_SBA
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Mar 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you can depend on our team for courteous and professional service. Judy will be happy to hear your feedback. We truly appreciate your support!

March 21, 2026

Service is excellent. Been using DCH for years. Owned nothing but Toyota's. And all my vehicles serviced By DCH. More

by COY47
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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Mar 22, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued loyalty! We’re honored to have earned your trust over the years and are glad to hear you’ve consistently had excellent service with us. We truly appreciate your support and look forward to taking care of your vehicles for many more years to come!

March 21, 2026

Great service. Explained why thing and got things done in good time Great service from the staff. Explained everything and got things done in good time. More

by NICKEISHA.TOYLOY
Recommend Dealer
Yes
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Mar 21, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad our team was able to explain everything clearly and get things done efficiently. We appreciate your kind words and support!

March 21, 2026

service was done quickly. And the video from the tech. showing all checked was very helpful. And the issue with the autostart I was experiencing. He explained all. More

by RACER024
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
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Mar 21, 2026 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind feedback! We’re glad to hear the service was completed quickly and that the technician’s video was helpful in walking you through everything. It’s great to know they were able to clearly explain and resolve the autostart issue you were experiencing. We appreciate you choosing us and look forward to helping you again in the future!

March 20, 2026

My check engine light had come on, the fact that I paid $200 for diagnostics is a rip off. More

by Danielles720
Recommend Dealer
No
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
Mar 20, 2026 -

DCH Wappingers Falls Toyota responded

Danielle, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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