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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.7
8,886 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 5,073 service reviews

May 31, 2026

Always a good experience at DCH Service Dept. won't go anywhere else From service call to serviced completed easy and efficient More

by Tomschipsi
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jun 01, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback. We are glad to hear that you consistently have a good experience with our DCH Service Department and that everything from scheduling to completion was easy and efficient. We truly appreciate your loyalty and look forward to continuing to serve you.

May 31, 2026

Very Good Giving excellent information about the car cordial experience with Matthew who I'm sorry to say will be leaving as you know, but I'll still hang on and drive up there for the next visit with t More

by ewalther62
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
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Jun 01, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback. We are glad to hear you had a very good experience and that Matthew provided excellent information about the car and a cordial visit. We truly appreciate your support and look forward to seeing you again on your next visit.

Jun 01, 2026 -

ewalther62 responded

Ok Thank You Keep On Doing What Your Doing ! All of You !

May 31, 2026

Very Good Giving excellent information about the car cordial experience with Matthew who I'm sorry to say will be leaving as you know, but I'll still hang on and drive up there for the next visit with t More

by ewalther62
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Report | Print
Jun 01, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback. We are glad to hear you had a very good experience and that Matthew provided excellent information and a cordial visit. We appreciate your support and look forward to seeing you again for your next visit.

May 31, 2026

Avi treats his customers extremely well. Works very hard to earn your business. This is the third vehicle I bought from him and I look forward to more. Highly recommend him and the dealershi More

by jditzler
Recommend Dealer
Yes
Employees Worked With
Avi
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Jun 01, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and support. We are thrilled to hear that Avi consistently provides excellent service and works hard to earn your business. It means a lot that this is your third vehicle with him, and we truly appreciate your loyalty and recommendation. We look forward to assisting you again in the future.

May 30, 2026

It was good the only thing I would change is n appointment taking 1.5 hours for an oil change if it could be 30 to 45 minutes would be great More

by CGALLINGER4
Recommend Dealer
Yes
Employees Worked With
Matt he was good
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May 31, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We are glad to hear your overall experience was good, and we appreciate you sharing your concern regarding the wait time for your oil change. We understand how valuable your time is and will share your comments with our service team as we work to improve efficiency. We truly appreciate your business and hope to provide a faster experience on your next visit.

May 30, 2026

Always a pleasure to work with very knowledgeable! Such a great advisor, always pleasant knows Toyota In-N-Out, and you could tell the staff that she works with look up to her because of all of her ex More

by Theresac528
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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May 31, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your thoughtful feedback. We are happy to hear that you consistently enjoy working with such a knowledgeable and pleasant advisor. It is great to know her experience and expertise with Toyota make a positive impact, and we truly appreciate you recognizing the respect she has from her team as well. Thank you for your continued trust and support.

May 30, 2026

Judy is the best! !! Every time I go into the dealership I always have such a wonderful experience. She is so knowledgeable and really cares about her customers. Toyota More

by Theresac528
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
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May 31, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback. We are so glad to hear that Judy consistently provides you with such a great experience. Her knowledge, dedication, and genuine care for her customers make her an invaluable part of our team. We truly appreciate your kind words and your continued trust in us.

May 30, 2026

Judy is the best! She is the only person I trust with my cat Car More

by Theresac528
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy Deems
Report | Print
May 31, 2026 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words. We are thrilled to hear that Judy has earned your trust and continues to provide such exceptional care. We truly appreciate your confidence in her and look forward to continuing to care for your car for years to come.

May 30, 2026

Car is not fixed, still waiting on a part. Phone calls are not returned, I have to call there to get every time to get updates. I still have no ETA on when the part might come in. More

by CARLOUGH
Recommend Dealer
No
Employees Worked With
Mathew Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Rivera
Report | Print
May 30, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 29, 2026

Spotty quality. There's a 'cookie cutter' approach to customers that doesn't work in many situations More

by bmakous
Recommend Dealer
No
Employees Worked With
Matt maffucci
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May 30, 2026 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

May 30, 2026 -

bmakous responded

Management was responsive and corrected the situation. In prior interactions and generally, I'd give them a 4 out of 5.

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