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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,354 Reviews

4,354 Reviews of DCH Wappingers Falls Toyota - Service Center

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September 28, 2023

What I do realize all the time is the service charges are higher than the cost of minor parts like brake system and suspensions More

by KOFIKONTOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

September 27, 2023

Professional and confident, also compassionate and understanding to my needs really made me feel comfortable to do business with you More

by Kathmandusix
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe degroodt
Sep 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful during your visit!

September 27, 2023

My wife and I went into Toyota looking for a new car for our family and Avi went above and beyond for us. We highly recommend Avi for anyone looking for a new or used car . More

by Adam.Hajali86
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Adam.Hajali86 responded

Thank you Da

Sep 27, 2023 -

Adam.Hajali86 responded

Thank you Daryl and Avi

Sep 29, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Daryl and Avi provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

September 27, 2023

This dealership is top of the line compared to others that we have dealt with in the past.The entire staff were extremely accommodating. Our salesman, Joseph W.was extremely friendly, professional,and kn More

by UGOJWT2
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

September 26, 2023

The dealership was very accommodating, especially Angel in the time spent with us. We were very limited on when we could both be there and your place being open. We appreciate you all for staying late for More

by STRFRY65
Recommend Dealer
Yes
Employees Worked With
Angel and Hymie
Sep 27, 2023 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Angel provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

September 26, 2023

Keith, Dennis, and Joseph W were absolutely amazing. They made me feel like family and helped me get my family car with everything I needed while keeping me in my price range. Great guys. More

by JILLSCHELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Sep 27, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience. We are thrilled to hear that Keith, Dennis, and Joseph W were able to assist you throughout your visit. We hope to see you again!

September 25, 2023

Everyone there is extremely friendly, competent and knowledgeable. The service department worked around my schedule and mad it easy for me to come in. More

by FLIPCOACH59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy
Sep 25, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

September 25, 2023

Tom Hacket has always been friendly and efficient. He has accommodated us wonderfully, often going above and beyond normal service. More

by MIKEGILLIGAN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike O’Hare has been great with us.
Sep 26, 2023 -

DCH Wappingers Falls Toyota responded

Tom Hacket is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

September 25, 2023

Good a attention, fats, good car availability access to credit for any car you want More

by FRANCIS JIMENEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

September 24, 2023

Took too long to just do a 5000 mile check up. Also no one came and every talk to me. I had to asked them what is Happening. He said it would be 5min. It became another 30 mins. Need to keep the c More

by Mrfixit131
Recommend Dealer
No
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
Sep 25, 2023 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

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