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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,388 Reviews

4,388 Reviews of DCH Wappingers Falls Toyota - Service Center

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December 17, 2022

I was very happy to have Jaime help me with my car purchase. He is very courteous and professional at his job. More

by hopewelljctjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy Jaime could assist you and provide you with outstanding service.

December 17, 2022

Scheduling appointment was easy. Service rep pleasant and knowledgeable. Technician records video to keep me updated. Wasn't expecting that. Overall, good experience this visit. More

by HRSCHORR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot reps name
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 17, 2022

Great sales crew. Zion was great, informative and attentive to our needs. This made the shopping experience much better More

by rburn318
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Zion!

December 16, 2022

The employees are very pleasant and attentive the problem is they did not do the right job hooking up my trailer hitch and wiring the first time they give me a four prong instead of seven prong and never con More

by SH9536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever worked with me would be in your records
Dec 21, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

December 15, 2022

Great help, and staff is always courteous and willing to help you figure out the a good deal for your car and your wallet! More

by EG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

December 15, 2022

Friendly and respectful dealership would recommend for sales and service. Been going here for last 12-14 years never an issue. Thanks DCH Wappingers Falls More

by COOKYGRIL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! We truly appreciate your kind words and loyalty to our dealership over the years. We truly appreciate your kind words and look forward to working with you again in the future!

December 14, 2022

Hi thank you for working in my car 🚗 you are always gave me a good job 👏 god bless us More

by LOOSMANEDESSOURCES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 14, 2022

Staff nice. would prefer more notice prior to paperwork so day of the contract work goes quicker but the finance team was great overall More

by PAGMAKOWSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kolozy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

December 14, 2022

Thanks to Jason and Marc for the great service and a special Thank You to Lee, the GM, for rectifying the issue with my tire. This dealership is the “Best in Town”, they are reliable, professional and p More

by VYAUDINO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee the GM
Dec 15, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy our team could assist you and make your experience a memorable one. We look forward to working with you again in the future!

December 11, 2022

They are friendly and courteous worked with me with financial and answered my questions would recommend to friends and family More

by RAMJET1028
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback regarding your recent experience with us!

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