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DCH Wappingers Falls Toyota - Service Center

Wappingers Falls, NY

4.6
4,490 Reviews

4,490 Reviews of DCH Wappingers Falls Toyota - Service Center

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October 16, 2024

They are efficient in service delivery, my car work more like new.I would not hesitate to came back again More

by ayiekoflorence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane,service department
Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear your car feels like new again. We look forward to serving you again in the future!

October 16, 2024

Great customer service. Very responsive and attentive. Very detailed and helpful and made everything easy More

by seanjc25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We're so glad to hear you had a great experience with our team. Your satisfaction is our priority, and we’re here to make everything as easy as possible for you!

October 16, 2024

Friendly, quick service. Everyone was great and made the prices as simple as possible for us. More

by christopherd1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pizzella, Judy forgot her last name.
Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you enjoyed friendly and quick service. Making the pricing simple is our goal, and we're glad it made your experience enjoyable!

October 16, 2024

This is one of the best Toyota dealerships in the country. My 1998 LC has issues about once a year, Tom Haskett gets the work done somehow!!! and Lauren his back up!!! More

by robindintiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren who works with Tom’s customers
Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Tom and Lauren have consistently provided you with great service for your 1998 LC. Your trust in us means so much, and we're here for any future needs you may have!

October 16, 2024

A big Thanks to the Service Manager at Wappingers Falls Toyota! His help and understanding of the situation has been greatly appreciated. More

by Renata.wild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our Service Manager at Wappingers Falls Toyota was able to assist you. Your appreciation means a lot to us! If you need anything else, feel free to reach out.

October 15, 2024

Awesome service every time we come here for maintenance. . Thank you always.. They make you feel like family when taking care of your vehicle. More

by MFTAYLOR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re so glad to hear that you consistently receive awesome service and feel like family when you visit us for maintenance. Your support means a lot to us, and we look forward to continuing to care for your vehicle in the future!

October 15, 2024

Always helpful, friendly and honest. Matt is always a pleasure to deal with and super helpful. More

by MARIA.GUIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that Matt consistently provides you with helpful, friendly, and honest service. Your satisfaction is our priority, and we appreciate your support. If you need anything else, don’t hesitate to reach out!

October 15, 2024

Good service, take care of my car at time Fix the problem after a few hours More

by FISCHERFREDERIC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

We're glad to hear that you received good service and that your car issue was resolved promptly. Our team strives to take care of our customers’ needs efficiently. If you have any further questions or need assistance, feel free to reach out!

October 15, 2024

Excellent,great, professional, Love my car and the Service Center was timely and followed up appropriately. More

by María
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We’re thrilled to hear that you love your car and had a great experience with our Service Center. Timeliness and follow-up are important to us, so we’re glad that met your expectations. If you need anything in the future, don’t hesitate to reach out! Enjoy your ride!

October 15, 2024

Lots of variety. You find exactly what you want. Very nice and affordable vehicles to select from. More

by emely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that you found a great variety of nice and affordable vehicles. It’s our goal to help customers find exactly what they’re looking for. If you have any questions or need assistance, feel free to reach out!

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