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DeNooyer Chevrolet

Colonie , NY

4.6
8,272 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs. My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well. Sincerely, Joel DeNooyer Get the DeNooyer Chevrolet Assurance! •World Class Customer Experience •Professional and friendly sales staff paid on customer satisfaction, not profits •Large selection of New and Pre-Owned Vehicles •Market Based Pricing
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127 Wolf Rd

Colonie , NY

12205

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Showing 8,273 reviews

August 11, 2020

Bought a new truck on July 23, picked up .aug 8 due to manufacturing defect. Was getting a little worried. Was in contact with my salesman the whole time. But when I went to contact owner Joel Denoyer he More

by ANTHONYCAREY5
Recommend Dealer
Yes
Employees Worked With
Joel DeNooyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe from technical department was very helpful. When showing me the truck features.
Aug 12, 2020 -

DeNooyer Chevrolet responded

Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to improve your recent experience, please don't hesitate to reach out directly and let us know. Take care.

August 10, 2020

Excellent service! Everyone there goes above and beyond expectations.... Its always a pleasure buying all my vehicles from you guys.... This has been the fifth car my family has purchased More

by PW42581
Recommend Dealer
Yes
Employees Worked With
Armand Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Germano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Magnano
Aug 12, 2020 -

DeNooyer Chevrolet responded

Hi, we are so pleased you enjoyed your visit to Denooyer Chevrolet, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 09, 2020

Buying my leased car Why did it take 4.5 hours for a cash purchase of my leased car? Despite this I like my sales rep Ryan and Joe at the accessories desk. I am 70 and More

by MIkeB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in Serivce (?), Joe (?) at the Communications Center, Ryan Rocheleau, Jessica Paquin
Aug 12, 2020 -

DeNooyer Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2020

Bob is my “go to” for vehicles. My family and I have purchased at least 5 vehicles through him. He’s just an all around great guy to work with. More

by MCHARGFORNOW
Recommend Dealer
Yes
Employees Worked With
Bob Neet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

DeNooyer Chevrolet responded

Hello, we really appreciate your feedback! We're looking forward to your next visit with us!

August 09, 2020

Meh! Sorry that I bothered making the trip. It seemed like I was an inconvenience to the service writer. I have dealt with him before and not received such a chilly response but today must hav More

by SCipperly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwane Lockrow
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

DeNooyer Chevrolet responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (518) 458-7700 when you have a chance. Thank you, and we look forward to hearing from you.

August 08, 2020

Thank you for all your help our sales associate Andy was very professional and caring. I would recommend DeNooyer to my friends and family it was a very pleasant experience More

by Mary
Recommend Dealer
Yes
Employees Worked With
Andy Lobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Germano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

DeNooyer Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

August 08, 2020

I was pleased with the level of service from the second I made my appointment to when I drove my new Chevy Traverse off the lot! Amazing and friendly people there. I highly recommend DeNooyer! More

by MICHELLENOLAN082501
Recommend Dealer
Yes
Employees Worked With
Joel DeNooyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Rocheleau, Jessica Paquin
Aug 10, 2020 -

DeNooyer Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2020

No communication or call back from the sales people. To many generated emails that are automatically sent with no response when asking questions. Not sure they want my business More

by TEDDYREVILLE74
Recommend Dealer
No
Employees Worked With
Christopher Magnano
Aug 25, 2020 -

DeNooyer Chevrolet responded

Hi, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (518) 458-7700 when you can so we can address this situation directly and further assist. Thank you and have a great day.

August 05, 2020

Always a pleasure fun friendly place who take time to take and make you feel appreciated highly recommend this dealership to my friends and family More

by EDJOHN73
Recommend Dealer
Yes
Employees Worked With
Joel DeNooyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Mattice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Hanley
Aug 06, 2020 -

DeNooyer Chevrolet responded

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

August 05, 2020

Service experience I usually have a great experience with this service department. This time, I had to bring my truck in three times in six months for the same problem{ More

by HOWIESMITH3579
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

DeNooyer Chevrolet responded

Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to improve your recent experience, please don't hesitate to reach out directly and let us know. Take care.

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