
DeNooyer Chevrolet
Colonie , NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Bought a new truck on July 23, picked up .aug 8 due to manufacturing defect. Was getting a little worried. Was in contact with my salesman the whole time. But when I went to contact owner Joel Denoyer he manufacturing defect. Was getting a little worried. Was in contact with my salesman the whole time. But when I went to contact owner Joel Denoyer he never responded. As a 3 time repeat costumer. And no compensation for waiting to pick up a 60k truck. More
Excellent service! Everyone there goes above and beyond expectations.... Its always a pleasure buying all my vehicles from you guys.... This has been the fifth car my family has purchased expectations.... Its always a pleasure buying all my vehicles from you guys.... This has been the fifth car my family has purchased More
Buying my leased car Why did it take 4.5 hours for a cash purchase of my leased car? Despite this I like my sales rep Ryan and Joe at the accessories desk. I am 70 and Why did it take 4.5 hours for a cash purchase of my leased car? Despite this I like my sales rep Ryan and Joe at the accessories desk. I am 70 and Ryan reminds me of a seasoned rep who can make a customer feel appreciated and who will go the extra mile to help make the process as simple as possible. Joe, while new on the job, was terrific in offering conversations, refreshments and suggestions for accessory options I might want to obtain for my vehicle. He even checked on the status on my purchase a number of times for me and I think will "grow" into a good representative of DeNooyer if he has a good mentor. I learned, the day of my transaction, that there was a mix-up in contact information. I was assigned my wife's e-mail address and she mine. She died a little over a year ago and while Jessica contacted me a number of times leading up to the end of my lease, she never responded directly to my reply e-mails back to her. I'd asked about the process of purchasing my lease and about a Colorado. She left a message on my answering machine to call her back which I never did because I did not want to waste her time when all she had to do was e-mail answers to my questions. I do have to give her credit for keeping after me. I figured I'd simply swing by the dealership. THANKS, Mike B. More
Bob is my “go to” for vehicles. My family and I have purchased at least 5 vehicles through him. He’s just an all around great guy to work with. purchased at least 5 vehicles through him. He’s just an all around great guy to work with. More
Meh! Sorry that I bothered making the trip. It seemed like I was an inconvenience to the service writer. I have dealt with him before and not received such a chilly response but today must hav It seemed like I was an inconvenience to the service writer. I have dealt with him before and not received such a chilly response but today must have been a rough day for him which in turn soured my experience. More
Thank you for all your help our sales associate Andy was very professional and caring. I would recommend DeNooyer to my friends and family it was a very pleasant experience very professional and caring. I would recommend DeNooyer to my friends and family it was a very pleasant experience More
I was pleased with the level of service from the second I made my appointment to when I drove my new Chevy Traverse off the lot! Amazing and friendly people there. I highly recommend DeNooyer! made my appointment to when I drove my new Chevy Traverse off the lot! Amazing and friendly people there. I highly recommend DeNooyer! More
No communication or call back from the sales people. To many generated emails that are automatically sent with no response when asking questions. Not sure they want my business many generated emails that are automatically sent with no response when asking questions. Not sure they want my business More
Always a pleasure fun friendly place who take time to take and make you feel appreciated highly recommend this dealership to my friends and family take and make you feel appreciated highly recommend this dealership to my friends and family More
Service experience I usually have a great experience with this service department. This time, I had to bring my truck in three times in six months for the same problem{ I usually have a great experience with this service department. This time, I had to bring my truck in three times in six months for the same problem{ check engine light on}.I had to pay three times for the same problem plus waste three days to come here. Everytime I brought my truck in I was told it was a different problem. After they supposedly fixed it the first and second times, the check engine light came back on two months later. I brought the truck back in july for the third time and so far the check engine light has stayed off, but it's not two months yet. More