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DeNooyer Chevrolet
Colonie , NY
8,161 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,161 reviews
May 21, 2020
Reasonable and Quick Service was good and questions were answered thoroughly. Communication was honest and straightforward. Did not feel like I was being led to unnecessar Service was good and questions were answered thoroughly. Communication was honest and straightforward. Did not feel like I was being led to unnecessary repairs. Seating space is limited due to the Covid-19 situation. Best to take a walk or bike ride to stay out of an indoor area. More
by RHLIU89
Verified CustomerEmployees Worked With
Bob Anderson
May 21, 2020
If I can give less than a zero I would. I dropped the car off the night before after speaking to someone. I said I would need it by 12:30 the next day, At 7am I received a text from John saying he was m car off the night before after speaking to someone. I said I would need it by 12:30 the next day, At 7am I received a text from John saying he was my advisor and to text anytime for the status of the vehicle. Love the tech! So at 10am I sent a message to check on the vehicle... no response... sent another at 11am... no response. Sent another at 12... guess what? No response. So next I called and got someone at the desk. She said she didn’t have my paperwork but saw John at his desk and will forward me over to him. She forwarded my call and guess what... straight to voicemail... With that I decided to come check on my vehicle in person... more fun. The person at the payment desk said my paper want there and to speak to someone at the service desk. I turned around to speak to the person in the corner (Chase or Jace) who was completely rude and unhelpful. It seemed that my questions about my vehicle were a bother to him and he clearly didn’t want to help. So they call John on the loudspeaker and he shows up 5 minutes later. It took him another 5 to find out that my vehicle was done..,, it was now 1pm. This makes me want to not bring either of my Chevys here again.... what really put me over the edge is how the service desk people has zero customer service skills and appeared to not care about the customer... More
by CHRIS_GARBER
Employees Worked With
Chase or Jace or Jay was horrendous
May 21, 2020
Standard Vehicle Inspection I called to schedule a standard vehicle inspection for 9:00 AM the following day. I dropped off the car as scheduled asked to be called when completed I called to schedule a standard vehicle inspection for 9:00 AM the following day. I dropped off the car as scheduled asked to be called when completed. I was called back within two hours, I picked up my car and left with an inspected vehicle. No problems to report... I can recommend this service. More
by scott@folio1design.com
Employees Worked With
Christopher Magnano
May 21, 2020
Everything is great as always. Never a complaint. Thanks again for a job well done, especially during these difficult and oftentimes uncertain times. Unwavering support. Always. Thanks again for a job well done, especially during these difficult and oftentimes uncertain times. Unwavering support. Always. More
by JOHNSON.TERENCE6
Employees Worked With
Other Employees :
Bob in service too., Jamila Dadashova, Scott Towne, DJ St.Claire
May 20, 2020
excellent salesman during the COVID-19 pandemic, i traded 2 of my vehicles in for a new truck. Nick DeNooyer was my salesman and his help served to complete the transact during the COVID-19 pandemic, i traded 2 of my vehicles in for a new truck. Nick DeNooyer was my salesman and his help served to complete the transaction. More
by DEANGELISA
May 20, 2020
I was very pleased with my salesman but when John from finance called I was VERY unhappy to say the least. He was rude and if it weren’t for my salesman I would have told finance to shove the deal up his finance called I was VERY unhappy to say the least. He was rude and if it weren’t for my salesman I would have told finance to shove the deal up his xxx and I would NOT have purchased the vehicle. Super unprofessional and again RUDE. More
by Emily
Employees Worked With
May 20, 2020
I have used Denooyer Chevrolet multiple times and have always found them to be an excellent dealership to work with! I would recommend them to anyone looking for a new or preowned vehicle. always found them to be an excellent dealership to work with! I would recommend them to anyone looking for a new or preowned vehicle. More
by joshnoble16
May 20, 2020
Working with Andrew Lobb was a pleasure. The communication was honest and straight forward, and thorough. It was clear he listened to my objectives. I started looking to buy before the pandemic communication was honest and straight forward, and thorough. It was clear he listened to my objectives. I started looking to buy before the pandemic with Gene Gardy and then he was layed off. Gene also was a pleasure to work with and I started with him in because of my experience in 2018 buying an Equinox. In short very happy with Andrew and Gene. More
by lloydrwilson
May 20, 2020
Just want to thank johnathan c and GM for replacement of my radio monitor as I have had trouble with it the length of my lease and since I purchased the car the service department went above and beyond to my radio monitor as I have had trouble with it the length of my lease and since I purchased the car the service department went above and beyond to finally get it fixed Thanks Dan More
by DANSCHANZ15
Employees Worked With
