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DeNooyer Chevrolet
Colonie , NY
8,158 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,158 reviews
May 19, 2020
Excellent personable service The service is done right the first time every time. Personable service writers & my vehicle always comes back clean & correctly serviced. I highly r The service is done right the first time every time. Personable service writers & my vehicle always comes back clean & correctly serviced. I highly recommend this Dealer for sales & service. More
by gheidenstrom
Verified Customer
May 19, 2020
Pefessional, Quick and pleasant experience. The salesperson, Andy was Great! Very patient and a very pleasant man. Made this experience not so stressful. Everyone involved with the appointment t The salesperson, Andy was Great! Very patient and a very pleasant man. Made this experience not so stressful. Everyone involved with the appointment to driving away in my new car was just a joy. Thank you all for your help. I would recommend to anyone. More
by jrguardman66
Employees Worked With
Other Employees :
Jessica Paquin was helpful in setting up the appointment and receptive to me texting her back and forth, thank you Jessica. There was also the finance guy's too, not sure of their names, but they were very patient with me and very helpful too!.
May 18, 2020
All of the people who work at Denooyer on Wolf rd who I talked to were very helpful and professional. They all try their best to get things done for everyone and as quickly as possible. They really do find talked to were very helpful and professional. They all try their best to get things done for everyone and as quickly as possible. They really do find the best deals for people who are looking to purchase a vehicle. Thanks again! And thanks to Byron Stahl, the financial services manager. More
by conwaysteve99
Employees Worked With
Other Employees :
Byron Stahl financial services manager
May 18, 2020
My husband and I Bought a vehicle from DeNooyer in 2004. We have experienced great customer service from all departments. We wouldn’t go to any other dealer!! We have experienced great customer service from all departments. We wouldn’t go to any other dealer!! More
by christinearnold1012
Employees Worked With
Other Employees :
Joe Perniciaro, Rebecca Hanley, DJ St.Claire
May 18, 2020
First time a very negative experience I had a loud noise in my exhaust on my 3.5 year old Colorado. It couldn't be done on a Saturday, so I had to find a time during the week. Being a heal I had a loud noise in my exhaust on my 3.5 year old Colorado. It couldn't be done on a Saturday, so I had to find a time during the week. Being a healthcare worker this was very difficult. I able to take some time off and scheduled an appointment on a Friday for 8AM (When I could get a ride since courtesy vehicles are not allowed until a diagnosis was made.) I explained to both the person who made the appointment and the tech when I dropped off my vehicle that I had a ride and had to return to the hospital later in the day. I first texted for a status at 1130 since I had not heard anything to no avail, then called at 1150 was sent to voicemail. I finally received a text from a different tech at 1250, that the service tech was at lunch, but would be asked upon his return. I the texted at 140 - again still had not received information, I received a response text around 2PM saying the technician was looking at it now...almost 6 hours later since my "appointment"!! I was told that since I dropped off the car rather than waiting it was just going in to be looked at. I ended up without a ride to pick up the vehicle (Had to Uber) FInally my truck was ready at 4pm! It turned out to be a sheared bolt under the car which just needed replacement. I had even called my salesperson Tony DiPace (Who is great) to see if he could find out what was going on. SInce my vehicle is 3.5 years old with 24,000 miles on it I had been thinking of trading it in. Not so sure now. I have never had this type of experience at DeNooyer, I am hoping it is a one off, but that ruined my first day off from the hospital in months. More
by JROUGAS
May 16, 2020
2 of the top guys at DeNooyer Dwane is always polite and helpful, I'll always go to him first. If I don't see Dwane I will go to John as he is just as good. Dwane is always polite and helpful, I'll always go to him first. If I don't see Dwane I will go to John as he is just as good. More
by jakerivers2
Employees Worked With
May 16, 2020
2018 Chevy silverado Thank you for all of your help with the purchase of the 2018 Chevvy Silverado. Everything worked out very well with the awesome help of Andy Lobb. Th Thank you for all of your help with the purchase of the 2018 Chevvy Silverado. Everything worked out very well with the awesome help of Andy Lobb. Thank you. More
by Bernard
May 16, 2020
good experience Although the service was expensive and took a long time, I felt that DJ kept me informed and offered options in case I wanted to go elsewhere rather t Although the service was expensive and took a long time, I felt that DJ kept me informed and offered options in case I wanted to go elsewhere rather than waiting. The time frame was directly related to the disruption of deliveries due to the pandemic. DJ also helped me access coupons to help with the cost. I felt that he did the best possible service. More
by MCMOCK
Employees Worked With
DJ St.Claire
May 16, 2020
Denooyer excellent sales & service We arrived at 1 PM, took a test drive of our 2020 Equinox, and were home by 6:30 PM the same day with the vehicle in our garage. This is our second We arrived at 1 PM, took a test drive of our 2020 Equinox, and were home by 6:30 PM the same day with the vehicle in our garage. This is our second new vehicle purchased at Denooyer with Dave Mattice. Dave goes out of his way to make the sales experience painless & enjoyable. We are very satisfied with Denooyer Chevrolet and will continue to purchase & service our vehicles at the Denooyer facility. More
by RTOOKER1
Employees Worked With
May 16, 2020
Excellent experience! Our lease was almost up and Denooyer did an awesome job of getting us a new car in just hours....in light of the current pandemic, it was done very pr Our lease was almost up and Denooyer did an awesome job of getting us a new car in just hours....in light of the current pandemic, it was done very professionally and most of all...safely! We cannot thank Bob Neet, Andy Lobb and Armand enough for all their help! More
by debbt711
