
DeNooyer Chevrolet
Colonie , NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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great Great dealership, I have gone through other dealerships before and this one is by far the best!~ Everyone is super nice and makes sure you are taken c Great dealership, I have gone through other dealerships before and this one is by far the best!~ Everyone is super nice and makes sure you are taken care of! And your vehicle is top notch! More
NYS Inspection Always quick and courteous. Had a tire that had low pressure and they replaced the valve stem. Glad they quickly diagnosed and fixed the problem. Always quick and courteous. Had a tire that had low pressure and they replaced the valve stem. Glad they quickly diagnosed and fixed the problem. More
Powertrain Warranty Repair. I had a problem while in Florida. That dealer told me it was not covered under the powertrain warranty. They gave me an estimate for over $1200.00. I I had a problem while in Florida. That dealer told me it was not covered under the powertrain warranty. They gave me an estimate for over $1200.00. I declined the repair there. I called Rick Finney on the way home and explained my problem to him. Rick stated that it most certainly was covered under warranty. Dwane Lockrow took care of it upon my return to NYS under warranty. Thank you. More
The DeNooyer Team is by far the best in the business, as this is our fourth vehicle purchase. We’re proud to say we will be a lifetime customer. this is our fourth vehicle purchase. We’re proud to say we will be a lifetime customer. More
From best to worst Went from best car buying experience to the worst customer service ever. Had an accident and brought it to DeNooyer because of the loyalty I had afte Went from best car buying experience to the worst customer service ever. Had an accident and brought it to DeNooyer because of the loyalty I had after such an amazing car buying experience. Was spoken to extremely rudely on a number of occasions by Larry the body shop manager. My truck has not been right since it was returned. I repeatedly attempted to resolve the issues with the body shop, the service department and Joel DeNooyer. I ended up bringing the vehicle to Mangino Chevrolet who confirmed that the frame was still bent as well as having an issue with the transmission. I again attempted to seek help through Rebecca Hanley who promised that she would speak to Joel and that my vehicle would repaired. After multiple calls, messages and emails to her, I received no response. Utterly disappointing. I now have a 50K+ truck with a bent frame and bad transmission that I will have to get fixed elsewhere. More
Under the circumstances they were fast and professional and very easy to deal with.I would deal with them again in the future.Thanks alot and very easy to deal with.I would deal with them again in the future.Thanks alot More
Dwane Lockrow and Jon Cordi have always been outstanding service advisors. I don’t say that lightly because I’m fastidious with my cars and as can be difficult to please They, however, are a large part of service advisors. I don’t say that lightly because I’m fastidious with my cars and as can be difficult to please They, however, are a large part of my loyalty. They are mindful, polite and even problem solvers, when needed. The owner Joel is usually on-site which is further reassuring. Keep up the good work. I highly recommend Denooyer. Peter from Slingerlands. More
All in all, it was a great experience. I was not pushed to purchase anything I did not initially want. They did run my credit, which I did not authorize. But all of the sales reps were incredibly helpful a to purchase anything I did not initially want. They did run my credit, which I did not authorize. But all of the sales reps were incredibly helpful and friendly. More
Fight for warranty work Predictably there was a "discussion" with the service rep over warranty issues. The rear brake pads were supposed to be replaced on my last visit "6 m Predictably there was a "discussion" with the service rep over warranty issues. The rear brake pads were supposed to be replaced on my last visit "6 months ago" but had to be ordered. I called to check after 2 months and was told they were still on order. I called recently and was referred to the parts department to find there were 7 sets in stock so, I made this latest appointment. On this recent visit the rep was not sure that the pads were now under warranty. Also I asked them to repair the lift gate light that shines the chevy logo on the ground under the rear bumper. The rep told me that lights and or accessories might not be covered under warranty. I thought bumper to bumper warranty was just that! I really wouldn't consider Denooyer for regular maintenance when there's always a hassle over warranty repairs. The logo light is on nationwide backorder we'll see how long this takes. More
Awesome people definitely coming back here again soon quickest Time buying a car period! Thank you Saj you were awesome thank you everyone great job quickest Time buying a car period! Thank you Saj you were awesome thank you everyone great job More