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DeNooyer Chevrolet

Colonie , NY

4.6
8,211 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs. My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well. Sincerely, Joel DeNooyer Get the DeNooyer Chevrolet Assurance! •World Class Customer Experience •Professional and friendly sales staff paid on customer satisfaction, not profits •Large selection of New and Pre-Owned Vehicles •Market Based Pricing
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127 Wolf Rd

Colonie , NY

12205

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Showing 8,211 reviews

April 28, 2020

great Great dealership, I have gone through other dealerships before and this one is by far the best!~ Everyone is super nice and makes sure you are taken c More

by APRIL.KELLERMAN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Alpart
Apr 29, 2020 -

DeNooyer Chevrolet responded

Hello, thank you for your positive review! If there’s anything we can do to change your 4 star experience into a 5 star one, please let us know! Take care.

April 28, 2020

NYS Inspection Always quick and courteous. Had a tire that had low pressure and they replaced the valve stem. Glad they quickly diagnosed and fixed the problem. More

by gigaboo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

DeNooyer Chevrolet responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2020

Powertrain Warranty Repair. I had a problem while in Florida. That dealer told me it was not covered under the powertrain warranty. They gave me an estimate for over $1200.00. I More

by tadh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Neet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Finney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2020

The DeNooyer Team is by far the best in the business, as this is our fourth vehicle purchase. We’re proud to say we will be a lifetime customer. More

by C.SKINKLE3
Recommend Dealer
Yes
Employees Worked With
Joel DeNooyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DiPace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Atwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

DeNooyer Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 28, 2020

From best to worst Went from best car buying experience to the worst customer service ever. Had an accident and brought it to DeNooyer because of the loyalty I had afte More

by T Rysedorph
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry the body shop manager, Rebecca Hanley
May 14, 2020 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us.

April 28, 2020

Under the circumstances they were fast and professional and very easy to deal with.I would deal with them again in the future.Thanks alot More

by fishking06
Recommend Dealer
Yes
Employees Worked With
Armand Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DiGregorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

DeNooyer Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing DeNooyer Chevrolet and we hope to see you again.

April 27, 2020

Dwane Lockrow and Jon Cordi have always been outstanding service advisors. I don’t say that lightly because I’m fastidious with my cars and as can be difficult to please They, however, are a large part of More

by pclandi
Recommend Dealer
Yes
Employees Worked With
Dwane Lockrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Cordi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2020 -

DeNooyer Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 27, 2020

All in all, it was a great experience. I was not pushed to purchase anything I did not initially want. They did run my credit, which I did not authorize. But all of the sales reps were incredibly helpful a More

by WALSH.SEAN.J
Recommend Dealer
Yes
Employees Worked With
Armand Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Maltbie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Reilly
Apr 28, 2020 -

DeNooyer Chevrolet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for your feedback! We hope to be of service to you again in the future.

April 27, 2020

Fight for warranty work Predictably there was a "discussion" with the service rep over warranty issues. The rear brake pads were supposed to be replaced on my last visit "6 m More

by rd1stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2020 -

DeNooyer Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (518) 703-8851 so we can discuss your experience further. We look forward to hearing from you.

April 27, 2020

Awesome people definitely coming back here again soon quickest Time buying a car period! Thank you Saj you were awesome thank you everyone great job More

by CROWEJAMES36
Recommend Dealer
Yes
Employees Worked With
Armand Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saj Khan
Apr 28, 2020 -

DeNooyer Chevrolet responded

Congratulations on your new vehicle! It is great to hear everything was done quickly and to your satisfaction! Thank you for choosing DeNooyer Chevrolet and we hope to see you again soon.

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