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Dean Team Subaru Volkswagen
Ballwin, MO
5,963 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 5,963 reviews
August 24, 2020
CJ made the car buying process super easy! We had been in contact before our scheduled appointment and he had done his due diligence about all of the used cars that I was looking at in order to help me make contact before our scheduled appointment and he had done his due diligence about all of the used cars that I was looking at in order to help me make the best and most informed decision as I could as a first time car-buyer. CJ was very direct in his approach but was not pushy in the slightest. 10/10 recommend him. More
by a.nissen19
Employees Worked With
Corey "CJ" Dickerson
Helpful August 24, 2020
Richard Gotsch was so incredible to work with. The entire experience was very enjoyable and we will definitely be coming back in the future. Richard was personable, extremely knowledgeable, and made us feel experience was very enjoyable and we will definitely be coming back in the future. Richard was personable, extremely knowledgeable, and made us feel valued. He worked to make our dream car a reality within our budget, but also did not pressure us at all into the purchase. We couldn't be happier with our experience with Richard and the team at Dean Team Subaru Volkswagen in Ballin. More
by ademos015
Employees Worked With
August 23, 2020
John, Jack, and Jason did an amazing job finding the right vehicle for me! Everyone is so friendly and accommodating. I will definitely be buying any future vehicles from Dean Team Subaru. right vehicle for me! Everyone is so friendly and accommodating. I will definitely be buying any future vehicles from Dean Team Subaru. More
by bmaurer
August 23, 2020
CJ was great to work with throughout our car buying experience! He was helpful, but not pushy & overbearing like many car salesman can be. Professional and courteous! experience! He was helpful, but not pushy & overbearing like many car salesman can be. Professional and courteous! More
by tracyarata2112
Employees Worked With
Corey "CJ" Dickerson
August 22, 2020
Greg was a very honorable young man and wonderful to work with! He answer all my question and even show me new things! This is my dream car and probably my last one but if not I hope Greg is there to help me with! He answer all my question and even show me new things! This is my dream car and probably my last one but if not I hope Greg is there to help me again! All the sales man were most enjoyable! More
by pandafaye
Employees Worked With
Other Employees :
John Biermann, Michael "Hershey" Harmon, Chase Duke
August 22, 2020
This was the easiest car buying experience anyone could want. Highly recommend! Everything from the experienced sales manager John Ostlund to the fantastic salesman Henry, things couldn’t have gone smoothe want. Highly recommend! Everything from the experienced sales manager John Ostlund to the fantastic salesman Henry, things couldn’t have gone smoother! The parts department helped me with finding the right accessories thanks to Steve and Mark. The people at the Dean Team really make a difference if you want a exceptional car buying experience! More
by dukeiwata
Employees Worked With
Other Employees :
Steve Weissgerber
August 20, 2020
John Ostlund, Carl Schaeffer and Richard Gotsch took care of us. The process went smoothly with purchasing a new vehicle. Jason Moore closed the deal with signing all of the paperwork and sent us on our wa of us. The process went smoothly with purchasing a new vehicle. Jason Moore closed the deal with signing all of the paperwork and sent us on our way driving our new vehicle. More
by lam1963
August 20, 2020
They had great customer service, worked with my budget and were flexible, and were willing to go the extra mile in order to meet the criteria I had for a car. and were flexible, and were willing to go the extra mile in order to meet the criteria I had for a car. More
by tderouen323
Employees Worked With
Michael "Hershey" Harmon, Corey "CJ" Dickerson
August 19, 2020
Ed was great. We met him first time at Dean Team Subaru Ballwin. He's nice to talk and built our confidence right away. He's good at making best options to get our Subaru dream car and he was very attenti Ballwin. He's nice to talk and built our confidence right away. He's good at making best options to get our Subaru dream car and he was very attentive to my queries both in person and in the telephone, and patience with my poor English. Ed thank you for getting us a new car, our first new car in the US. More
by Francis
Employees Worked With
August 18, 2020
Very nice experience and got the best deal right off the bat on my Outback! I would know because I checked around 1st! They went out of there way and even stayed over time helping me! Great dealer ship! Tha bat on my Outback! I would know because I checked around 1st! They went out of there way and even stayed over time helping me! Great dealer ship! Thanks so much Ed & Jason! More
by rbtbenson
