Falcone Automotive
Indianapolis, IN
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Outstanding Service My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their quote was both less than two other dealer bodyshops I received quotes from, and included a more thorough repair. I was able to schedule service promptly and the work was completed on time and met my expectations. More
Best Leasing Experience Ever I recently leased a Crosstrek for my Girlfriend. Everyone I came into contact with was amazing, especially Alex Moffett! He is hands down the one to s I recently leased a Crosstrek for my Girlfriend. Everyone I came into contact with was amazing, especially Alex Moffett! He is hands down the one to see at this dealership for both Subaru and VW sales. More
Excellent service Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and ha Brought my vehicle in for a small leak. It is still under warranty and they treated me the same as a paying customer. They were quick, thorough and had a nice area to hang out and wait. They had chips, drinks, donuts, and coffee available. More
Falcone Service Experience Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. Our 2005 Saab had to have a major (expensive) electronic part replaced. Worked with Dylan to figure out the best approach from an expense standpoint. He was professional, logical, and we decided that the car, despite having 170,00 miles on it, was still worth the expense to get this part replaced. We appreciate Dylan's (and Falcone's) openness and knowledge. Good job, Falcone! More
Great service This is the second Subaru I have bought from Falcone Subaru from Bert Nickelsberg. He is always extremely helpful and patient. This time I changed my This is the second Subaru I have bought from Falcone Subaru from Bert Nickelsberg. He is always extremely helpful and patient. This time I changed my mind on the color of Outback I wanted after the car had been prepped and ready for delivery. Both Bert and Jon Wilson were very nice about the whole deal and were sure that I got exactly what I wanted. I could not be happier with the car or the service I received. I always recommend Falcone Subaru to my family and friends. More
Can't see myself buying from any other dealership. I recently purchased a 2018 Subaru Crosstrek, my second Crosstrek from Falcone. As discussed with staff both times, the entire sales process was seaml I recently purchased a 2018 Subaru Crosstrek, my second Crosstrek from Falcone. As discussed with staff both times, the entire sales process was seamless and actually enjoyable. I never thought that buying a new care would be enjoyable! I am on a budget and everyone I worked with treated me like my time and purchase were valuable. I worked in a sales environment for 16 years and am very observant of those who treat customers well. I specifically returned to Falcone because of how I was treated by the whole team, but more specifically Tiffany C. She has made me feel completely confident in both of my purchases. The first purchase was a CPO and the recent a new Crosstrek. When I made the decision to buy new, there was no question as to where I would buy, due to how I was treated by Tiffany throughout my first purchase. Thank you to all of you who helped me with my new car. You gals and guys rock! More
My 6 Month check up on my 2018 Forrester I brought my 2018 Subaru Forrester in a six month maintenance and was very happy with the service I received and the attention of the technicians who I brought my 2018 Subaru Forrester in a six month maintenance and was very happy with the service I received and the attention of the technicians who took care of me. I just recently moved to Indianapolis from Cincinnati, OH and owned a 2014 Subaru Forrester. In September I decided to look at the 2018 models and after shopping around chose Falcone Automotive. The Sales Representative I had was very accommodating and she worked to get me a very good trade in and bottom line price on my 2018. I assumed when I needed service I would receive the same great service and I did. I highly recommend their sales staff and their service staff. More
What every dealership service should be like Been going to this dealership since I bought my car. Customer service is top notch, I like the honesty of the service advisor and the care they have f Been going to this dealership since I bought my car. Customer service is top notch, I like the honesty of the service advisor and the care they have for the customer. More
quick, good customer service. The service was fast and efficient, and the price was fair for the service performed. I was able to complete work in the waiting area using the WiFi. The service was fast and efficient, and the price was fair for the service performed. I was able to complete work in the waiting area using the WiFi. I enjoyed the donuts, I wish the coffee was a little tastier, but that's not a real issue. More
Best Sales Experience Ever! Got to work with Gene Neal, John Wilson, and Mr. Falcone...everyone was extremely thoughtful and the whole process was very smooth-again. Purchase Got to work with Gene Neal, John Wilson, and Mr. Falcone...everyone was extremely thoughtful and the whole process was very smooth-again. Purchased: 2017 Subaru Outback (March 2017) 2018 VW Jetta (March 2018) More