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Family Hyundai
Tinley Park, IL
8,728 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,728 reviews
March 02, 2023
Mike Majors-What a Guy I tried booking an appointment mid January for an oil change. The woman who answered the phone told me not to bother, in fact, you don’t need an appointment for an oil change(I kne mid January for an oil change. The woman who answered the phone told me not to bother, in fact, you don’t need an appointment for an oil change(I knew the 4-6 week wait time from my previous one), but I naively took her word for it(End of February was when I needed to get in anyways…shame on me for not just insisting to book the appointment). Moving forward, I got there early on Saturday to hopefully get in and out(8 month old at home). Mike asked if I’d be leaving the car for the day since I didn’t have an appointment. I explained my situation and frustration and he told me he’d do his best to get me in and out. Mike Majors stood by his word. He let me know my car was up on a lift within 15 minutes of entering the service lobby. He came out 45 minutes later with my keys in hand, wishing me good luck with my wife and child. That’s the type of guy you want overseeing maintenance on your car. Much thanks to Mike & his team for the excellent service! Came in on limited sleep along with little time to spare, and he came through for me. Word of advice for service customers, make an appointment, regardless of what you’re told on the phone. Thanks again, Mike, you really helped me out on this one! More
by SETASSONE21
Verified Customer
Helpful March 02, 2023
Came in without an appointment in afternoon for oil change in and out less then an hour change in and out less then an hour More
by KrisB
March 01, 2023
The service center was able to squeeze me in and fix my tail light when I showed up with no appointment and a baby tail light when I showed up with no appointment and a baby More
by kateygleich
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
March 01, 2023
Proper service guidance was provided and delivered the car back on time. Car cleaning was requested and done it. I appreciate the kindness. Thanks car back on time. Car cleaning was requested and done it. I appreciate the kindness. Thanks More
by DEV4284
Employees Worked With
March 01, 2023
I went into the dealership and got the car I wanted for the price I wanted. The staff were courteous and professional. Paperwork was handled quickly and I was on my way within 30 minutes. I had a good expe the price I wanted. The staff were courteous and professional. Paperwork was handled quickly and I was on my way within 30 minutes. I had a good experience here. More
by ChiChi
Employees Worked With
March 01, 2023
They got me in and out in a timely manner. I did not have an appointment I did not have an appointment More
by MAPERRY5
Employees Worked With
March 01, 2023
Price on sticker was changed to a higher price. I didn't like the deception and I know what I saw. Just to make a sale or commission is not the right tactic. I didn't like the deception and I know what I saw. Just to make a sale or commission is not the right tactic. More
by JACLUV9
Employees Worked With
March 01, 2023
They take care to accommodate your wants and needs. Jacki was a great sales person. Would recommend others to go see her Jacki was a great sales person. Would recommend others to go see her More
by mikedes1955
