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Family Hyundai
Tinley Park, IL
8,702 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 8,702 reviews
October 06, 2022
Mike was great and great service done fast and thanks for the car wash ,thanks for the car wash ,thanks More
by CARRBEAR24
Verified CustomerEmployees Worked With
Helpful October 06, 2022
My car was burning oil so I was advised to do and “engine soak” to help fix the issue (which cost me $400). Not only did it not help the matter but my car is now burning oil at almost twice the rate as befor soak” to help fix the issue (which cost me $400). Not only did it not help the matter but my car is now burning oil at almost twice the rate as before the engine soak. I’m the original owner and I know Hyundai was replacing engines with this type of issue. But they simply told me sorry there’s nothing they can do for me. I was very pleased with Hyundai prior to this and was going to purchase my next car with them, but after this I’ll never do business with Hyundai again. More
by jtk99
Employees Worked With
October 06, 2022
I was in for a 90k mile maintenance, My service adviser Colin explained to me that 90k is the same as the 30k plus coolant flush. The work was done ahead of the promised time and the car was cleaned both i Colin explained to me that 90k is the same as the 30k plus coolant flush. The work was done ahead of the promised time and the car was cleaned both inside and outside. I am very happy with the service More
by YIFEIJASKI
Employees Worked With
October 06, 2022
Great place for service if you feel like waiting 2 months for an appointment. I was told they would provide software update during oil change but that didn’t happen. for an appointment. I was told they would provide software update during oil change but that didn’t happen. More
by DPR
Employees Worked With
October 05, 2022
I brought my car in for a tire rotation and left out with a new car, I’m loving my car, it’s my dream car thanks Larry keep up the awesome work . a new car, I’m loving my car, it’s my dream car thanks Larry keep up the awesome work . More
by LOCS2ME
Employees Worked With
Other Employees :
The God Father of Hyndai
October 05, 2022
My service representative Colin, goes the extra mile in delivering Customer Service. Mrs. Brewer-Baker delivering Customer Service. Mrs. Brewer-Baker More
by LEARNATE
Employees Worked With
October 05, 2022
Very knowledgeable and personable people to deal with. Everyone had a smile on their face and were friendly. Everyone had a smile on their face and were friendly. More
by PAM28
October 05, 2022
No price haggling, paid sticker price and received fair amount for two cars from trade. amount for two cars from trade. More
by K_ABNEY
October 05, 2022
Always takes over 2 hrs for an oil change, even with an appointment. Trying to book an appointment is extremely difficult and very far out. The online scheduling doesn't always work either. appointment. Trying to book an appointment is extremely difficult and very far out. The online scheduling doesn't always work either. More
by a.schoen621
Employees Worked With
October 05, 2022
They fixed everything they said they would. No issues since then. Wish wait time for parts was less. No issues since then. Wish wait time for parts was less. More
by KMIKOLS
