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Family Hyundai
Tinley Park, IL
9,356 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,356 reviews
Verified Customer
February 06, 2025
we were very happy with Adam and the general manager Graham with the things taken care of Graham with the things taken care of More
by Bob
Employees Worked With
February 06, 2025
Professional and caring making sure your vehicle repairs are done right. Great customer service. Quick and responsive to your vehicles repairrs. are done right. Great customer service. Quick and responsive to your vehicles repairrs. More
by ronok3175
February 05, 2025
They went out of their way to find me the car I wanted in a timely manner a timely manner More
by MOMQUILT
February 03, 2025
Family Hyundai ALWAYS takes care of me! I would never go to another dealership. They have a customer for life! I would never go to another dealership. They have a customer for life! More
by my381012
Employees Worked With
February 03, 2025
I brought in my 2022 Tucson for oil change in Jan 15. I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But I told the staff the power window locks for rear seat is not functioned, can he take a look so I can make an appointment for repair if necessary. But he said the Tucson is not equipped with power window lock for rear seat. So I went home double check the car manual and sure that switches is to lock the rear seat window. What a mis-leading, his name is Kenneth Begeske. I called back to the dealer and someone helped me left a message to the manager, but no response until now. More
by Dan
Employees Worked With
Other Employees :
Kenneth Begeske, one star.
February 03, 2025
I brought my car in for a recurring engine issue with documentation on what my personal mechanic had already done and asked that they look beyond the obvious computer readout to find the actual root of documentation on what my personal mechanic had already done and asked that they look beyond the obvious computer readout to find the actual root of the problem. The diagnosis that was recommended came directly from the computer and was the same thing that already had been done. The reason given was that my mechanic had not used Hyundai factory parts. I recognize the importance of using reliable parts, but also realize that parts manufacturers make parts under many names. The parts that were used came with a lifetime warranty, yet the same error code continues to come up. I love my car and would really like to get to the bottom of the problem but feel that I need to find another Hyundai service center that will take the initiative to determine the actual cause. More
by CautiousBuyer
Employees Worked With
February 02, 2025
I thought they did a thorough job. Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before Very nice and helpful . Everything they said they did they actually did. Unlike the other Hyndia dealership I went to before More
by KCADD66
February 01, 2025
Great customer service, clean, and friendly environment. Lots of variety of cars to pick from. Lots of variety of cars to pick from. More
by MARTHA.RICHTER
Employees Worked With
