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Family Hyundai

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.4
9,356 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service. Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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8101 W 159th St

Tinley Park, IL

60477

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Showing 9,356 reviews

February 01, 2025

Unprofessional & lazy was my experience with Carlos. He gave me his card & wanted to make money off me but didn’t even bother asking my name. Didn’t even move to show me car I was looking at- sent me ou More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlos Alcantar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Family Hyundai responded

Jay, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 31, 2025

Was night & day at Family, World was the worse dealer I have ever been too. Family fixed my problem made me completely comfortable & finished in a timely matter More

by eeltalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 31, 2025

Knowledgeable and very competent personnel with a large selection of fairly priced vehicles. The most pleasant of our car buying experiences, More

by mmedkk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George "Skip" Hasenjaeger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2025 -

Family Hyundai responded

Thank you so much for your wonderful review! We are thrilled that George had the opportunity to provide you with great service. We thank you for choosing Family Hyundai!

January 30, 2025

Service visit was for an oil change and the fuse recall. The job was quick as I waited and the waiting area is large and comfortable. More

by worm52588
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kratschmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Majors
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Family Hyundai responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 30, 2025

Friendly and knowledgeable. Worked fast to get me home and no price dickering. Top service More

by belladitusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Gushi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Family Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 29, 2025

I've been treated well at this dealership at every level. O Jocelyn, the salesperson who sold my vehicle and my wife's vehicle was professional and perhaps the best experience I've ever had buying a car. Ma More

by DESCALANTE1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Pellizzeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaclyn Bobbitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Watson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Family Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

January 28, 2025

I choose to do business here because my time is valued as well as awesome customer service from sales to service department More

by dominguez052003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Ghouleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Family Hyundai responded

Thanks for sharing your thoughts about your experience with Family Hyundai. We appreciate your business and hope to see you again soon!

January 28, 2025

Love the dealership, prices are high (but that's everywhere) Friendly and helpful staff all around More

by jimburke0
Recommend Dealer
Yes
Employees Worked With
George (Skip)
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Jan 29, 2025 -

Family Hyundai responded

Hi Jim: Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 26, 2025

Repairs were done (over $700. 00) but I feel it should have been covered by the warranty. Also after having the work done I have been getting never ending calls, texts and emails t More

by PDZNB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
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Jan 27, 2025 -

Family Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Jan 27, 2025 -

PDZNB responded

Please just stop calling, texting and emailing me to sell or trade in my car. I paid the money and my windshield wipers now work. Just assumed something like that should have been covered on a 2022 vehicle.

January 26, 2025

Great experience all around. Never felt pressured to buy. Would definitely recommend for your new car purchase. More

by BMCNULTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maurice Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Family Hyundai responded

We are very happy to hear Maurice provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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