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Family Hyundai
Tinley Park, IL
9,329 Reviews
Family Hyundai strives to provide the best customer experience possible to every one of our customers. To all customers that are buying, leasing or servicing their vehicles it is our mission to make sure that each of our customers are happy and satisfied with their product and service.
Here at Family Hyundai we strive to make each of our customers feel like family and produce the most comfortable atmosphere.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 9,329 reviews
May 17, 2022
Always very attentive to you’re needs, and are very detailed when explaining options and importance of priority. detailed when explaining options and importance of priority. More
by rh0045
Verified CustomerEmployees Worked With
May 17, 2022
The best dealership I have ever dealt with ur service department and sales people are awesome Jason is the best I will never leave this dealership I am a loyal customer department and sales people are awesome Jason is the best I will never leave this dealership I am a loyal customer More
by LIETZCLL1
Employees Worked With
Other Employees :
Tom Salin, Eric Kratschmer
May 16, 2022
Did every thing promised on time and did a good detailing.vehicle was returned promptly. detailing.vehicle was returned promptly. More
by DML999
Employees Worked With
May 16, 2022
There were no appointments available and yet they found a way to get my car in! Crystal was awesome. I always get great service. Everyone e goes out of their way to make the customer happy! I just wish all d way to get my car in! Crystal was awesome. I always get great service. Everyone e goes out of their way to make the customer happy! I just wish all dealerships did the same thing! More
by DENISECURTIS6742
Employees Worked With
Crystal.
May 16, 2022
My lease was up on my current Hyundai. I made an appointment with Kristi to test drive a new Santa Fe. She had everything ready when I got there. She and Graham worked with me on pricing I made an appointment with Kristi to test drive a new Santa Fe. She had everything ready when I got there. She and Graham worked with me on pricing and payments to get me what I wanted and what I could afford. The whole buying process went smoothly. I'm very pleased. More
by SUV gal
Employees Worked With
Other Employees :
Maverick Watson, Joe Panici
May 16, 2022
I was the first person in line at 6am. Due to back up I couldn't schedule an appointment that's why I was so early. The rep explained to me the wait time and how people had been waiting fo Due to back up I couldn't schedule an appointment that's why I was so early. The rep explained to me the wait time and how people had been waiting for months to get a simple oil changed. He assured me he would do his best to have me completed in an ample amount of time and that he did. More
by shaneehayes23
Employees Worked With
May 16, 2022
The wait times could be quicker. Wait rooms could be more accommodating. They are very honest in saying how long it will be. Wait rooms could be more accommodating. They are very honest in saying how long it will be. More
by rfernando326
Employees Worked With
May 16, 2022
Great customer service and very friendly staff willing to help with any problem or concern. Also have get stories to tell .. help with any problem or concern. Also have get stories to tell .. More
by alvalon.whitaker
Employees Worked With
Other Employees :
Joe Panici, Chris Powers
May 16, 2022
The service department is normally very good. However, there seems to be a shortage of staff and the wait time as well as he ability to schedule service has been horrible. If it wasn't for Coli However, there seems to be a shortage of staff and the wait time as well as he ability to schedule service has been horrible. If it wasn't for Colin and Tom, I would have looked for another dealership a long time ago. More
by mrsadt67
Employees Worked With
