Ferman BMW

Highly recommend We have been dealing with Ferman BMW for years. Their Sales and Service departments are the best. In Sales we always deal with Steve Venden and Sales We have been dealing with Ferman BMW for years. Their Sales and Service departments are the best. In Sales we always deal with Steve Venden and Sales Manager Karl Alvarez. They are two of the very best! More

Best BMW Service Best BMW service experience, I felt like I was the most important person there, I drive 34 miles for my service, go there or you won’t be sorry. Best BMW service experience, I felt like I was the most important person there, I drive 34 miles for my service, go there or you won’t be sorry. More

Ferman BMW continues to rank highest I have been a customer of Ferman BMW and VOLVO for many years. They have always exceeded my expectations for both sales and service. I have the utmost I have been a customer of Ferman BMW and VOLVO for many years. They have always exceeded my expectations for both sales and service. I have the utmost confidence in their service department. More

Diagnosis I recently had a new engine installed and it never ran right from the start even though is had supposedly been put through quality control testing, if I recently had a new engine installed and it never ran right from the start even though is had supposedly been put through quality control testing, if that was true someone probably would’ve told me about the old and broken parts that were placed on the new engine, and after I personally replaced them just to be able to operate the vehicle and get it to the shop I was told if I hadn’t fix that issue make it could’ve been taken care of, and upon this visit a diagnostic show a failing HPFP bank one, low fuel pressure sensor, one tire module and a arm tire sensor total repair cost $4600 outrageous this wasn’t done during the initial install. More

Super What a great sales-pension I was lucky to meet.Was well informed about Minis.Had great advice.abcdef-Ghiberti-jklmnop aaa aaa aaa Ed Sheridan What a great sales-pension I was lucky to meet.Was well informed about Minis.Had great advice.abcdef-Ghiberti-jklmnop aaa aaa aaa Ed Sheridan More

Superb Dealership Ferman once again excelled across the board. Great job by Jamie as always. Nice loaner. My car was finished as promised and came back washed and vacuu Ferman once again excelled across the board. Great job by Jamie as always. Nice loaner. My car was finished as promised and came back washed and vacuumed. I left a happy client. More

Terrible Customer Service The staff was very unpleasant and unprofessional. The staff rather finish eating their lunch before tending the patrons waiting at the counter. A rand The staff was very unpleasant and unprofessional. The staff rather finish eating their lunch before tending the patrons waiting at the counter. A random employee had to search for my service advisor. More

oil change plus ! came in for oil change and a leak in tire. techs noticed my brake fluid was breaking down. had them add that to my list. was happy they found that. Al came in for oil change and a leak in tire. techs noticed my brake fluid was breaking down. had them add that to my list. was happy they found that. All personnel were very professional and courteous. And they had me in and out in no time at all. Thanks again! More

Great service Courtney was great having my car ready on the same day while replacing my radiator and battery. I always will go to this dealer even though it’s a bi Courtney was great having my car ready on the same day while replacing my radiator and battery. I always will go to this dealer even though it’s a bit out of y way because of their service and professionalism. More

Laid back, informative and quick! Matt Speedy, real name? was by far an excellent and patient man. He was very knowledgeable about the products. Our Finance guy, Scott maybe, should Matt Speedy, real name? was by far an excellent and patient man. He was very knowledgeable about the products. Our Finance guy, Scott maybe, should have had the name Speedy. He had us signing the exit papers at lightning speed! The manager came out and spoke to us which was very nice, he invited us to partake in other MINI opportunities they offer. It was by far the best car buying experience of my life and I would highly recommend this dealership although far from our home, to any of my MINI and BMW friends. More