Ferman BMW

New X5 I was in the dealership to purchase a new vehicle. Ferman makes the car buying experience a pleasure. For me, the car sale is the easy part; however, I was in the dealership to purchase a new vehicle. Ferman makes the car buying experience a pleasure. For me, the car sale is the easy part; however, I always make sure that the service is top notch. We all know that cars need service, and a good service team, takes all the anxiety away. Great team, great service, great dealership. More

We had a terrific experience with Ferman BMW. They were completely transparent, honest and extremely knowledgeable. We are thankful for all of their assistance in the purchase of our new BMW. completely transparent, honest and extremely knowledgeable. We are thankful for all of their assistance in the purchase of our new BMW. More

Cant say enough about Mary Keller and the work she did to get me into my beautiful X3! Thanks to Karl for taking care of me and Scott in finance👍 get me into my beautiful X3! Thanks to Karl for taking care of me and Scott in finance👍 More

Great buying experience David Soto and Phil Bennis dies a great job putting me in a new BMW. Great customer service and easy buying experience. I highly recommend contacting David Soto and Phil Bennis dies a great job putting me in a new BMW. Great customer service and easy buying experience. I highly recommend contacting these two for your new new vehicle! More

Everything was excellent from the time I drove to the door until I left. Everything was extremely professional and you felt safe. I could not have asked for anything better. Thank you James for all your door until I left. Everything was extremely professional and you felt safe. I could not have asked for anything better. Thank you James for all your help. And my husband thanks you too. Darby and Eileen. More

Jamie A is always knowledgeable and provides a quality service service experience with a smile. She makes the experience of having your car serviced pleasant. service service experience with a smile. She makes the experience of having your car serviced pleasant. More

Horrible. I brought my 2007 BMW into service, to have the a/c diagnosed. I was informed there were 2 problems with the a/c. I had those fixed, and the a/c was still not working. I looked at the paperwork the a/c diagnosed. I was informed there were 2 problems with the a/c. I had those fixed, and the a/c was still not working. I looked at the paperwork I was given. They had the wrong VIN #, Car, and mileage. I called to see what could be done to have this corrected, and the “customer service” I received was HORRIBLE! They said it was not their problem it was not fixed. After spending hundreds of dollars from being told from your service department that this is what is wrong and it was not. Why should I have to pay for a diagnostic when the information they gave me was incorrect from day 1. Very rude, unprofessional, and horrible customer service. I was told I would Get a call back and here we are 2 weeks later and still no phone call. I would not recommend the service department. More

Extremely skilled and customer focused dealership, understanding German premium cars as well as how to handle European customers. Very well trained service department and great showroom. understanding German premium cars as well as how to handle European customers. Very well trained service department and great showroom. More

One of the best car buying experiences ever! Highly recommend. Nice dealership, every one was respectful. Smooth process. Finance was fast, helpful and no haggle recommend. Nice dealership, every one was respectful. Smooth process. Finance was fast, helpful and no haggle More

Great Experience Great experience buying from Ferman! Cleo our salesperson was super nice and efficient. Sales manager and F&I Manager were great also. Also had an awe Great experience buying from Ferman! Cleo our salesperson was super nice and efficient. Sales manager and F&I Manager were great also. Also had an awesome experience with their after the sale service. They really went beyond to make us happy with our decision to purchase from Ferman More