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Ferman BMW
Palm Harbor, FL
8,138 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 8,138 reviews
September 10, 2020
Tom Berges was great, very informative and helpful answering all my questions, he made the transaction very easy and simple, with lots of attention to the details which i appreciate. Thank you for the answering all my questions, he made the transaction very easy and simple, with lots of attention to the details which i appreciate. Thank you for the great service! More
by wandar0313
Employees Worked With
Other Employees :
Jared Gooch the finance person was great, answered all my questions and was very helpful.
September 10, 2020
Excellent communication and customer service. Made me feel like most important customer they would serve that day. I really appreciate the pickup and drop off service. feel like most important customer they would serve that day. I really appreciate the pickup and drop off service. More
by aratlif
Verified CustomerEmployees Worked With
September 10, 2020
I have a 2011 BMW with over 140,000 miles. Forman’s service department is highly committed to providing honest, professional service in a timely and reliable manner. service department is highly committed to providing honest, professional service in a timely and reliable manner. More
by sheets.todd
Employees Worked With
September 09, 2020
I needed my 2 series repaired & decided to take it to ferman-bmw for obvious reasons, (bmw parts). We’ll long story short Jamie A. in the service department has been helping me through this journey, She ferman-bmw for obvious reasons, (bmw parts). We’ll long story short Jamie A. in the service department has been helping me through this journey, She sure is helpful & informative!!! I am glad she is my service advisor. More
by Tgl
Employees Worked With
September 08, 2020
I had booked service on line with all the things I needed done and checked out. I arrived and after a short time they said my car was ready. They did the recall work. However, none of the other work had bee done and checked out. I arrived and after a short time they said my car was ready. They did the recall work. However, none of the other work had been done. So I was there 3 hours later for a total of 4.5 hours and nothing was fixed. More
by IBBERNIE
Employees Worked With
Other Employees :
Jimmy Whaley, Paul Scaglione
September 07, 2020
IT WAS A PLEASURE MEETING GARY MACK AND THE TEAM, THEY WERE VERY PLEASANT AND KNOWLEDGEABLE. THEY WENT OUT OF THEIR WAY TO ACCOMMODATE US. WERE VERY PLEASANT AND KNOWLEDGEABLE. THEY WENT OUT OF THEIR WAY TO ACCOMMODATE US. More
by alimcgrath3
September 07, 2020
The service advisor assigned to me had an attitude. I will ask for a different one IF I go back. The cost for services are extremely high compared to other quotes I received for the same service. will ask for a different one IF I go back. The cost for services are extremely high compared to other quotes I received for the same service. More
by TWIGGYTEUNIS
Employees Worked With
September 07, 2020
Service department both (BMW and Mini) is excellent. They always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let m always treats me and my car like a VIP. The BMW genius is very knowledgeable and quickly answers my questions. Bob in parts always calls me to let me know when my parts arrive. Just overall a great experience at Ferman. More
by P4MAN2003
Employees Worked With
Other Employees :
Dustin Ryan, Paul Scaglione
September 07, 2020
Excellent customer service, always fast, knowledgeable, great selection of cars. Bought many cars there and always choose over other dealership. Great management and sales staff great selection of cars. Bought many cars there and always choose over other dealership. Great management and sales staff More
by lana.rash
September 07, 2020
They were very easy to work with, and answered any questions I had. It was also nice to have a genius take me out to instruct me how to use my new car. Awesome experience questions I had. It was also nice to have a genius take me out to instruct me how to use my new car. Awesome experience More
by chrisgpu
