Ferman BMW

Great experience, everyone was very helpful. Everyone was friendly and very knowledgeable on all the cars. I was in and out in 2 hour with my new car. Awesome place to go. Everyone was friendly and very knowledgeable on all the cars. I was in and out in 2 hour with my new car. Awesome place to go. More

An excellent experience I was dropping off my car for a recall, and was not expecting great service for that reason, and I was pleasantly surprised. I was met with Stefanie, I was dropping off my car for a recall, and was not expecting great service for that reason, and I was pleasantly surprised. I was met with Stefanie, she quickly took down my information and got me on my way with a loaner vehicle. She texted me when my car was going through the wash and let me know it was ready. She really made the experience easy and painless. More

Warranty issues, same day repair Called bc my car was driving funny they got me in that same day and fixed it that day as well. Douglass was the one who did the job and was amazing, c Called bc my car was driving funny they got me in that same day and fixed it that day as well. Douglass was the one who did the job and was amazing, couldnt ask for better service, very professional. More

Airbag Replacement I was very happy with the result. It was done within the same day given that I was told it would take longer, and my car looked cleaner when I got it I was very happy with the result. It was done within the same day given that I was told it would take longer, and my car looked cleaner when I got it back. More

Issue Unresolved I took my vehicle in due to a nail in one tire and a display message which stated the right run light was out. My service resulted in the two front t I took my vehicle in due to a nail in one tire and a display message which stated the right run light was out. My service resulted in the two front tires being replaced, and I was advised there were no issues with the lights. The morning after I picked up my vehicle, I received the same warning message regarding the run light, and scheduled a subsequent appointment. After picking up my vehicle for a second time, and told there is no issues with the lights, (within a day) I now receive the display message "Right Brake Light Malfunction", and have been advised by multiple co-workers that my right headlight is out. My vehicle continues to have lighting (and safety) issues, which is an inconvenience given that I have been to this location twice, each time leaving with the same or additional concerns. I would recommend this Service Center, as I have had good experiences in the past; however, this experience leaves me disheartened and frustrated. More

fast and efficient sale Every detsil of service and luxury is extolled in the Ferman bmw family. Quick and courteous attention to every question and driver need. I couldn't b Every detsil of service and luxury is extolled in the Ferman bmw family. Quick and courteous attention to every question and driver need. I couldn't be happier with my BMW and even brag about it to everyone! More

Great service I have been using this dealership for three years. Always friendly and thorough. I will continue to use this dealership and would recommend this deale I have been using this dealership for three years. Always friendly and thorough. I will continue to use this dealership and would recommend this dealership. More

Great Experience The purchase experience was excellent. I was happy to find the exact car with the options I wanted. All my questions were answered. I was in and out i The purchase experience was excellent. I was happy to find the exact car with the options I wanted. All my questions were answered. I was in and out in a few hours, a happy customer. More

Awesome Alex was AMAZING..He took his time and explain everything to me, he was very honest and polite. He made this process very easy for me from start to f Alex was AMAZING..He took his time and explain everything to me, he was very honest and polite. He made this process very easy for me from start to finish.. More

Professional & courteous service - Nick rocks! Nick worked me into the schedule with limited notice and provided regular updates as the service progressed. The work performed on my car was complet Nick worked me into the schedule with limited notice and provided regular updates as the service progressed. The work performed on my car was complete and timely and the complimentary car wash is always appreciated! More