Ferman BMW

5 Star Sales and Service Jack Dennis and Finance made my buying experience excellent!! The Service Dept. Quickly and Fully resolved my follow-up visit. 5 star experience from Jack Dennis and Finance made my buying experience excellent!! The Service Dept. Quickly and Fully resolved my follow-up visit. 5 star experience from beginning to end. More

Poor Service - New Car needs service and I cant get help Brand new car...bonnet racing stripes added...one stripe is defective. Ive gotten nothing but a run around...lots of texts with my salesperson Matt.. Brand new car...bonnet racing stripes added...one stripe is defective. Ive gotten nothing but a run around...lots of texts with my salesperson Matt...calls from several people named Jaime and Cody...they all say they want me happy, yet they have not scheduled me to fix the problem. A hassle over a loaner car...promises of calls from someone who will take care of me named Chris. Then nothing. Someone named Ryan sold me on this dealerahip via email with promises of exceptional service...A real letdown. More

Yrly chk up Left the car and was completed 4 hrs later . Jimmy as always took great care of us. Hire more professionals like him. Have bought 6 cars from Steve Left the car and was completed 4 hrs later . Jimmy as always took great care of us. Hire more professionals like him. Have bought 6 cars from Steve over the last several years . We are a two BMW family. Philip Boone who you all fired was the best rep/sales ever. Steve took over and is cery very good as well. Still am annoyed at ghe way Boone was treated. Bought three from him. Hire more like Steve and Jimmy. More

First visit and I was impressed! Great customer service from the greeter and Jimmy Whaley. Very efficient process and a comfortable lounge, Work was completed when promised. Jimmy wa Great customer service from the greeter and Jimmy Whaley. Very efficient process and a comfortable lounge, Work was completed when promised. Jimmy was outstanding and followed up to make sure everything was fine. More

Repeat customer that's STILL satisfied with Ferman BMW. Thanks to Gary Mack, Alan Mazur, and Scott Douglas for making my transaction so great. Whoever is reading this needs to ask about the Performance Deli Thanks to Gary Mack, Alan Mazur, and Scott Douglas for making my transaction so great. Whoever is reading this needs to ask about the Performance Delivery in Greenville, SC. The most FANTASTIC car pickup/delivery experience ever. Ferman made it happen, and BMW came through. Can't wait to do another deal so I can do it all over again! More

Alex is amazing! Alex was amazing! He helped me pick out the best possible option of a car for me; he was always honest and kept my interests as a priority rather than Alex was amazing! He helped me pick out the best possible option of a car for me; he was always honest and kept my interests as a priority rather than just trying to sell me a car for the sake of sales. I highly recommend BMW Ferman; when you get there, look for Alex! More

Great services!!!! I’ve work on that car business for 17 years and the attention from the manager to the sale consultant was amazing!! Highly recommend Ferman Bmw I’ve work on that car business for 17 years and the attention from the manager to the sale consultant was amazing!! Highly recommend Ferman Bmw! More

2nd time for a water pump replacement! I headed out to the dealership but never made it my X5 overheated needed a tow truck use my own AAA. Did get a loaner was repaired in a day however 7 I headed out to the dealership but never made it my X5 overheated needed a tow truck use my own AAA. Did get a loaner was repaired in a day however 7 months on a brand new water pump is unacceptable! Was never given a reason what exactly happened other than it died! More

Always courteous and efficient Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. Always a pleasure to deal with Karl, Mary and Nick. They make it so easy to bring my car in and communication is always on point. More

Great Service Jamie Annese is amazing. Friendly and efficient!! They got me in and out in a very timely manner and all my issues were taken care of. Jamie Annese is amazing. Friendly and efficient!! They got me in and out in a very timely manner and all my issues were taken care of. More