Ferman BMW

Excellent service. Salesman Alex Senko very knowledgeable Our salesman Alex Senko very knowledgeable person. His service was outstanding. He showed me every possible option and work so hard to find deal what Our salesman Alex Senko very knowledgeable person. His service was outstanding. He showed me every possible option and work so hard to find deal what machine my budget. He worked amazing. I wasn’t ready to buy a car but he explained to me how much I will save and all beautiful services I will have. I start crying because all my life I dream about have BMW and he help me to my dream of my life come true. I can’t thank him enough to make my life fantastically beautiful More

No problem resolution Made an appointment for touch up paint last Friday, my car ended up being towed there Wednesday night I called and asked if the paint could be done o Made an appointment for touch up paint last Friday, my car ended up being towed there Wednesday night I called and asked if the paint could be done on Thursday because my car was there I never received a return call in the work was not done even though I had made a reservation for it for Friday . This is about the fourth time I’ve had a bad experience with service including an oil change that I got and when I went home it all leaked in my driveway . More

Perplexed Nick Hawk is great and this does not reflect on him. Something is wrong with employee satisfaction at this dealership. Know one is smiling and they g Nick Hawk is great and this does not reflect on him. Something is wrong with employee satisfaction at this dealership. Know one is smiling and they general seem to not like the environment. The car is usually services without an issue, just wish it was a more trustworthy: happier place. More

Poor check in process The fact that you need to want in lounge until the service representative completes paperwork then you get to check in. Other dealerships I go to hav The fact that you need to want in lounge until the service representative completes paperwork then you get to check in. Other dealerships I go to have the service representative come to car and then completes the paperwork. I would rate your process poor and do not feel like upscale dealership. More

My 5th Ferman BMW I just purchased my fifth BMW from Ferman. They have earned my loyalty mainly because of my salesman, Brian Gains. Brian is the type of guy that you I just purchased my fifth BMW from Ferman. They have earned my loyalty mainly because of my salesman, Brian Gains. Brian is the type of guy that you want to do business with. He is proactive, follows up and always goes to bat for you to get you in the right car. More

Buyers review 2014 jeep wrangler Everyone was prompt, professional, and a pleasure to work with. Thank you to Dan, Chris (sales) and Dan (financing). Love my Jeep. Thank you all. Everyone was prompt, professional, and a pleasure to work with. Thank you to Dan, Chris (sales) and Dan (financing). Love my Jeep. Thank you all. More

Outstanding service It was the best car buying experience I have ever had I would recommend them 100 times over !!! Karl was amazing & Tom was an absolute delight to wor It was the best car buying experience I have ever had I would recommend them 100 times over !!! Karl was amazing & Tom was an absolute delight to work with!!! Even went as far to bring me my garage opener and my Sunpass to my home that certainly going above and beyond !!! More

Excellent and quick service. Ryan and Joe were able to get me in a vehicle quickly and hassle free. Ryan was very knowledgeable and detail oriented when it came to the vehicle. Ryan and Joe were able to get me in a vehicle quickly and hassle free. Ryan was very knowledgeable and detail oriented when it came to the vehicle. More

Excellent Experience at Ferman BMW I've had my F82 M4 at Ferman twice now, and both experiences have been very positive. The car was repaired correctly and quickly. I would highly recom I've had my F82 M4 at Ferman twice now, and both experiences have been very positive. The car was repaired correctly and quickly. I would highly recommend Ferman BMW. I would like to personally call out Caesar for being a great service advisor. He was always very professional and he did whatever he could to keep me happy. A++ I'd also like to call out my service tech Kyle for taking to the time to explain what was going on. You could tell he was incredibly knowledgeable and truly cared about the customer. Definitely refreshing to see from a service tech. More

Making it happen is what Ferman does! If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accom If you need something done and you need it 5 minutes ago call Jamie! She always performs the impossible! Ferman BMW Service is extraordinarily accommodating. The entire staf is always friendly and smiling as I arrive. Once again Thank You Jamie. More