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Ferman BMW - Service Center

Palm Harbor, FL

4.7
4,020 Reviews

4,020 Reviews of Ferman BMW - Service Center

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August 17, 2023

Will never go back or recommend to anyone! !! Could not fix my issues, even after being there multiple times. Has stayed up to 3 wks at a time. You apparently have no techs that can work on my More

by OWEBSTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Tereso
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

On time. Great job. I am always treated with respect. Also, reasonable prices. Loaner me a car is WONDERFUL! More

by talbano2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Very nice and courteous. Seats for waiting are comfortable. Service person was very helpful. Thank you More

by misselliejean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

I am not satisfied with the BMW that I bought, not the service. I have had the new car less than 1 month and have driven less than 300 miles. The car has had two system failures, the first after less th More

by NICK@EE.COLUMBIA
Recommend Dealer
No
Employees Worked With
Nick Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Greats friendly staff, easy and efficient service. Good communication throughout. Will definitely return for future service. More

by aaronjsnider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

I’m so far happy with the help that has been provided but I mentioned when I purchased the car about the speaker grill having an issue and they just said it was cleaner stuck and the service department said More

by fred.quinones2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Quality and communication are great; prices not so much. Service staff are always super friendly, knowledgeable, helpful and do a great job explaining everything to you. More

by jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

They overcharge by at least 30 percent on oem replacement parts. And probably by 20 percent on labor. You'll be sorry if you go to them for anything but basic services. And those are outrageous in some ca More

by jerrycherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew. He was okay.
August 16, 2023

Specifically Mario was wonderful. He assessed our needs and was able to get us into the car we desired at a price we were very happy with. Additionally, he made the sale a very pleasa More

by PilotSSI
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Borbolla, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Quick service, friendly staff, comfortable wait area and reliable mechanical repair. Fair price of services. More

by rgsp78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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