Ferman BMW - Service Center

Cesar Tesoro, my service advisor, is very friendly and approachable. Had all 4 tires, and brake pads/rotors replaced. Excellent service not to mention the 25% off discount. approachable. Had all 4 tires, and brake pads/rotors replaced. Excellent service not to mention the 25% off discount. More

The Ferman BMW team is top notch. Great experience from start to finish. The expertise, personal touch and communications from Dave Mangano put me at ease and made me feel like a valu Great experience from start to finish. The expertise, personal touch and communications from Dave Mangano put me at ease and made me feel like a valued customer. More

ExcellentService. Excellent communication. excellent customer care ,excellent pick up and drop off.. Overall excellent experience…. Excellent communication. excellent customer care ,excellent pick up and drop off.. Overall excellent experience…. More

Staff is friendly and the communication is always good at this service center. Even though the repairs are pricey, I trust the mechanics are doing a great job. this service center. Even though the repairs are pricey, I trust the mechanics are doing a great job. More

I made a an appointment with Ferman BMW and they informed me that they had to order a part. When I rescheduled, the port was installed and my issue resolved. I worked with Sal Graziano, and he was a pleasure me that they had to order a part. When I rescheduled, the port was installed and my issue resolved. I worked with Sal Graziano, and he was a pleasure to work with. Kept me informed throughout the process and always professional. More

Same day service. Great staff. I was in and out in less than two hours. Great staff. I was in and out in less than two hours. More

Love Furman BMW every time we go there we get treated very well. Will return and recommend.. very well. Will return and recommend.. More

I enjoy bringing my vehicle to Ferman BMW because of the excellent quality of service given . excellent quality of service given . More

Bill Comninel, Karl Alvarez and the team were great to work with. I highly recommend this dealership. work with. I highly recommend this dealership. More

I was very disappointed the last time I brought my vehicle in for service. I asked if the work required under warranty and I was told yes. When I arrived I was told it wasn’t. I didn’t even get a call vehicle in for service. I asked if the work required under warranty and I was told yes. When I arrived I was told it wasn’t. I didn’t even get a call to let me know this. I caught me off guard. More