3,945 Reviews of Ferman BMW - Service Center
The team is always fast, polite, efficient and dependable. Thank you for all you do. dependable. Thank you for all you do. More
Nice facility pleasant decor. Coffee, water, etc offered to customers. Very friendly and knowledgeable team, from outside to inside. Coffee, water, etc offered to customers. Very friendly and knowledgeable team, from outside to inside. More
Ferman BMW truly stands out as a top-tier automotive dealership. Their commitment to customer service is remarkable, with staff who are not just knowledgeable but genuinely dedicated to ensuring a smoot dealership. Their commitment to customer service is remarkable, with staff who are not just knowledgeable but genuinely dedicated to ensuring a smooth experience More
Great customer service! Will def recommend you Ty and keep it up Will use you moving forward Will def recommend you Ty and keep it up Will use you moving forward More
The service at Ferman BMW is always excellent. They are ready for me when I arrive and have my car ready when promised. The work is always the best in quality. Thank you! They are ready for me when I arrive and have my car ready when promised. The work is always the best in quality. Thank you! More
Very attentive to customers needs and quick to notify customer of service and expected wait times. customer of service and expected wait times. More
The service department is great so is the sales department but the finance department is terrible. I’ve called this dealership 4 times telling them what I want and no one from the finance departme department but the finance department is terrible. I’ve called this dealership 4 times telling them what I want and no one from the finance department will return my calls. Unbelievable they don’t want to make a sale. They have definitely destroyed the excellent rating I’ve had of this dealership More
Had my last service before the 3 warranty was up. Within 2 days my coolant was empty yet it was reported as being fine and full during service. I have NEVER had low coolant in the years I’ve had th Within 2 days my coolant was empty yet it was reported as being fine and full during service. I have NEVER had low coolant in the years I’ve had the vehicle. Tells me someone lied just to get me back in for a paying service. More
Very satisfied, good service I love my car. I am planning to buy a new one. I am planning to buy a new one. More
The service and sales department have always been friendly kind and helpful. Sal is someone I can always count on. Great service advisers make all the difference with clients. friendly kind and helpful. Sal is someone I can always count on. Great service advisers make all the difference with clients. More