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Five Star Ford

North Richland Hills, TX

4.9
8,345 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,345 reviews

February 15, 2019

Best salesman in the DFW Sam Is the man. He took care of me professionally and was able to go out of his confort zone to make me feel satisfied in my purchase. He will always More

by Sebasgeon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2019

I wish all dealerships were this good I was in the market for a good quality used or a new Explorer. I went to this Dealership expecting to be treated as poorly as I have been at other For More

by Helmking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
February 13, 2019

Great experience We really enjoyed working with Randy. He was very relaxed and helpful, not pushy at all. We'll be checking here again the next time we need a vehicle. More

by hipjazz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rennert
February 12, 2019

Excellent Service From Start To Finish! From the minute I walked in the door, great customer service was evident. My salesman, John Hilsinger, was awesome to work with. He did not hard sel More

by lee,doug1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam O'Reggio, Bubba Smith
February 12, 2019

Great salesman and very professional Mr. McLemore worked hard to get me the best deal possible. His customer service was excellent and I would recommend Five Star Ford and Ken McLemore i More

by yackydoodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken McLemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2019

Made Buying A Truck A Pleasure My salesman was Hector Cojulun and he was as easy to deal with as can be. I told him what I wanted and what I expected and he delivered it all. He had More

by HappyBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2019

Outstanding Service This is our second purchase from Five Star. Jason was “Johnny on the spot” with all our needs and request. He was great to work with and very persona More

by Jltd2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy that helped us setup our technical equipment did an excellent job !, Bubba Smith
February 10, 2019

Best car buying experience ever This was the best car buying experience I have had. We came in to turn in a lease were given all our options to either lease again, purchase our curr More

by New Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vazquez
February 10, 2019

Kindness Excellent and kind service. Treated me like I was special. Efficient. They did not take all day to sell me a truck. In addition to great service fro More

by Cormackb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Browning
February 10, 2019

Good Experience Five Star Ford did a good job of making this process easy, I enjoyed working with Carlton and Tut. I will definitely look here again when the need ari More

by Adam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Abrams
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