
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience! Our experience at 5 Star Ford was nothing but positive. From the moment we inquired about the car until we drove it home, each person involved in our Our experience at 5 Star Ford was nothing but positive. From the moment we inquired about the car until we drove it home, each person involved in our purchase was friendly, professional, knowledgeable, and helpful without being pushy. Thank you gentlemen! More
Best car buying experience I've ever had! This by far has been the best experience I have ever had! Huge thank you to Rick Dike for helping me purchase my new Ford F-150! It was the easiest an This by far has been the best experience I have ever had! Huge thank you to Rick Dike for helping me purchase my new Ford F-150! It was the easiest and smoothest purchase I've ever made! I also want to thank David Hill for helping everything go so smooth and easy and Jimmie Mathews for showing me all the awesome tricks my new truck does! I cant thank you guys enough for all your help! Outstanding customer service! I will never shop anywhere else! More
AWESOME!!! We came into buying our new car with some existing issues and the team here was able to work with us and make this an amazing experience. We appreciat We came into buying our new car with some existing issues and the team here was able to work with us and make this an amazing experience. We appreciate all their hard work and patience. Will definitely be back in the future. More
NEW TRUCK PURCHASE This is a wonderful dealership! We have now purchased 4 vehicles/trucks from Five Star, and wouldn't buy from anyone else. They are wonderful, and e This is a wonderful dealership! We have now purchased 4 vehicles/trucks from Five Star, and wouldn't buy from anyone else. They are wonderful, and everyone we have ever dealt with is extremely professional, friendly, knowledgeable, and very helpful. I give Five Star a perfect review!! More
Best buying experience I have bought vehicles from 6 different dealerships in my life. The experience at 5 star ford has been the best and easiest by far. Randy Renner my sa I have bought vehicles from 6 different dealerships in my life. The experience at 5 star ford has been the best and easiest by far. Randy Renner my sales man was very curtious and professional, the sales manager was great, and Bubba Smith the finance manager i met with was great to, at no time did i feel pressured to buy anything, They worked to get me the best deal possible. I highly recommend 5 star Ford if you are looking for a vehicle. More
Sales Team - Excellent Customer Service Jason Howell was my original internet sales person. The day I decided to purchase a vehicle at 5 Star Ford, Jason was out. In Jason's absence, Mr. LEO Jason Howell was my original internet sales person. The day I decided to purchase a vehicle at 5 Star Ford, Jason was out. In Jason's absence, Mr. LEONARD "LEE" CLANTON stepped in to help me finalize my truck purchase. I've purchased more than 30 personal vehicles (varying makes, models, dealerships, etc. throughout the Metroplex) and must say that Lee Clanton provided me with the very best customer service experience I've ever had at a car dealership. What ever situation arose/occurred during my encounter with the dealership, Lee went above and beyond to ensure the situation was immediately resolved. In fact, the only reason for my 4 star rating (and not a 5), is because of the "so-so" customer service I received in the service department when I needed a quick repair. Thanks, Lee More
Got my dream car It was a great experience overall. The people there were great and very friendly. Everything was pretty simple and was explained in detail. It happene It was a great experience overall. The people there were great and very friendly. Everything was pretty simple and was explained in detail. It happened fairly quick. More
Pleasant experience Wayne was very nice and not threatening as my sales person. I did feel a little hurried through the offer acceptance and financing process. I would’v Wayne was very nice and not threatening as my sales person. I did feel a little hurried through the offer acceptance and financing process. I would’ve liked to of had the pricing laid out a little clearer and had been shown all of the extended warranty options and pricing versus just seeing one. Otherwise a very good experience. More
Outstanding service I visited the service department today, Mr. Nic Peters took car of me and assured me that what I needed was not as critical of what had been told it s I visited the service department today, Mr. Nic Peters took car of me and assured me that what I needed was not as critical of what had been told it saved me money and time. Thanks for your service! More
Willing to work with you Had a bit of a tough time with them understanding what I wanted but once it was decided all went well. They just had to get the full understanding of Had a bit of a tough time with them understanding what I wanted but once it was decided all went well. They just had to get the full understanding of our wishes and the sale was complete! More