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Five Star Ford

North Richland Hills, TX

4.9
8,596 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,596 reviews

February 22, 2019

Great experience! Our experience at 5 Star Ford was nothing but positive. From the moment we inquired about the car until we drove it home, each person involved in our More

by berryhills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hilsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Atkins
February 22, 2019

Best car buying experience I've ever had! This by far has been the best experience I have ever had! Huge thank you to Rick Dike for helping me purchase my new Ford F-150! It was the easiest an More

by KristenO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmie Mathews
February 22, 2019

AWESOME!!! We came into buying our new car with some existing issues and the team here was able to work with us and make this an amazing experience. We appreciat More

by AustinFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
February 21, 2019

NEW TRUCK PURCHASE This is a wonderful dealership! We have now purchased 4 vehicles/trucks from Five Star, and wouldn't buy from anyone else. They are wonderful, and e More

by trixie40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2019

Best buying experience I have bought vehicles from 6 different dealerships in my life. The experience at 5 star ford has been the best and easiest by far. Randy Renner my sa More

by Franco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Rennert, Bubba Smith
February 20, 2019

Sales Team - Excellent Customer Service Jason Howell was my original internet sales person. The day I decided to purchase a vehicle at 5 Star Ford, Jason was out. In Jason's absence, Mr. LEO More

by Truck buyer 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2019

Got my dream car It was a great experience overall. The people there were great and very friendly. Everything was pretty simple and was explained in detail. It happene More

by iiRoycee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2019

Pleasant experience Wayne was very nice and not threatening as my sales person. I did feel a little hurried through the offer acceptance and financing process. I would’v More

by Gjones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William in aftermarket, Wayne Biggers
February 19, 2019

Outstanding service I visited the service department today, Mr. Nic Peters took car of me and assured me that what I needed was not as critical of what had been told it s More

by Nancyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Peyers
February 19, 2019

Willing to work with you Had a bit of a tough time with them understanding what I wanted but once it was decided all went well. They just had to get the full understanding of More

by Deborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bashar (Bob) Nemri
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