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Five Star Ford

North Richland Hills, TX

4.9
8,326 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,326 reviews

June 28, 2018

Great experience! Easy, great transaction. Jonathan Browning a superb salesman, “Tut” the best F&I guy ever, and William and Sam (?) in aftermarket very helpful. Yes, I More

by Long time buyer Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The aftermarket guys William and Sam !!!, Jonathan Browning
June 27, 2018

Outstanding Service! We were very pleased with the lease we negotiated with Sam Liom. Sam did the initial work via text message. Within a couple of hours we drove away More

by Pduke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2018

My second purchase at this dealership Five Star Ford is truly five star. I have just purchased my second vehicle with them, and even with dealing with all new people this time, they still More

by cmannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Valles, Nick Cox, Bubba Smith
June 26, 2018

Excellence I went in not knowing what I wanted and came out with the perfect 2018 Mustang! Everyone involved was great and Colton made sure I was perfectly happ More

by Boxermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vazquez, Colton Atkins
June 25, 2018

We had a wonderful experience as usual From all the vehicles we have bought from Five Star we have been very happy with and we will not go with another sales person other than Juan Hernande More

by nanna563
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2018

Very good Sam was awesome, friendly and never had us waiting. Finance was great with no hazels. Great variety of cars to choose from and good atmosphere. More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary White
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2018

Great experience!!! A great experience . The seller explained all my doubts and helped me with the whole process. Honestly he made it very easy and in the end I was able More

by Chrisval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2018

A Dealership that Doesn't Play Games A straight forward dealership with helpful sales and support staff. The price they quote is the price they charge, no added charges for upholstery pr More

by Rheana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Limo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Siva David "MIT" Christos
June 23, 2018

Explorer Just bought a new Ford Explorer from Five Star Ford. Jeff Smith was our salesperson and really treated us well. He found discounts and rebates for us More

by Glenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2018

Great experience!! It was a great experience as always this is our 3rd car we have bought and always have a great experience! We got a great deal on our new car! More

by Christina123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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