Five Star Ford

Quick and painless I went in on a Friday afternoon and told them what I wanted then left. By Tuesday I drove away in my new car. They helped me with everything so I had I went in on a Friday afternoon and told them what I wanted then left. By Tuesday I drove away in my new car. They helped me with everything so I had to do almost nothing. It was a favorable experience. More

Five Star Ford the name says it all! Sam Limo is five star as well. From start to finish he was sincere, patient, and helpful. I appreciated his efforts making sure my concerns were met Sam Limo is five star as well. From start to finish he was sincere, patient, and helpful. I appreciated his efforts making sure my concerns were met up until signing. Sam Limo helped me setup the sync features in my car. I also had the pleasure meeting Carlos Codie. Carlos Codie jumped in and assisted with the setup. He was very pleasant and helpful. Five Star is very lucky to have these two valuable employees. I will definitely recommend Five Star and return for my next vehicle. More

A Refreshing Experience! Chad Ritter was Awesome! I came in to buy a new truck. From the introductions on the parking lot, Chad was professional, he listened to my needs, and Chad Ritter was Awesome! I came in to buy a new truck. From the introductions on the parking lot, Chad was professional, he listened to my needs, and did his best to meet those needs. He found us the right size, the right color, with enough room for my teenagers in the back seat, and at a reasonable price! When we are ready to upgrade my wife's vehicle, I will be looking for Chad to help us again. When it came to the financing, the Business Manager Jimmy Troung, again was very professional and friendly, and VERY helpful. We had already been approved for a loan with one lender, but Jimmy said he thought that the interest rate was too high and was almost sure he could find another lender that could give us a better interest rate. When he sent it out again, he found us a lender that saved us 5 1/2% interest!!! THANK YOU, CHAD AND JIMMY!!! More

Great Dealer I have worked with this dealer since 1988. They are friendly and offer great service. I have dealt with Mark Lancaster on most of mine & my families p I have worked with this dealer since 1988. They are friendly and offer great service. I have dealt with Mark Lancaster on most of mine & my families purchases. He goes above & beyond to help us. Love this dealership & their team. More

Fast and efficient Doreen and the staff at five star made the buying process fast and easy. In and out with a great deal in an hour and a half. Back to pick the car up Doreen and the staff at five star made the buying process fast and easy. In and out with a great deal in an hour and a half. Back to pick the car up two hours later and everything was done and ready. Daughters first nice car (non hand me down) and she was jazzed. Great job five star crew. More

Purchased a new F150 I had a wonderful experience at 5 Star Ford in North Richland Hills. It didnt feel like your typical car dealership where the sales people where very I had a wonderful experience at 5 Star Ford in North Richland Hills. It didnt feel like your typical car dealership where the sales people where very pushy and trying to get you to rush into something. Obviously they were trying to sell you car (its there job) but it wasnt aggressive at all. What stood out the most was how knowledgeable their sales people were. Mark Lancaster knew everything about the truck I was driving. I had never met a salesman who knew show much about the car I was driving. Most of the time if they dont know something its very obvious and you feel like you are wasting your time asking questions..However with Mr. Lancaster it was like I was in a F150 truck class. It was great. By the time I was done driving it I knew everything. He was a wealth of knowledge. Sadly, I had to come back at a later time to buy the truck but luckily his co-worker, Diron Lintz was there to help. And just like Mark he was knowledgeable and helpful. Both of these people are talented in their field which made for a good car buying experience. More

Best experience for new truck purchase! I did my do diligence (knowing exactly what i wanted) and shopped around. Ollie my sales person and Robert in finance made the experience pleasant and I did my do diligence (knowing exactly what i wanted) and shopped around. Ollie my sales person and Robert in finance made the experience pleasant and short. I walked in and was the proud owner of a new F-150 Sport in less than 2 hours. Thank you both, I will and have recommended you both and Five Star Ford to friends and family. More

Spencer goes above and beyond Spencer does go above and beyond to make the transition painless. He goes the extra mile to make sure everything is taken care of!!!! Great job. Spencer does go above and beyond to make the transition painless. He goes the extra mile to make sure everything is taken care of!!!! Great job. More

Five Star Ford is 5 star! From website info to chat session with Chris--that was passed to Jeff Smith and Carlton Abrams in Internet sales to Tut Edwards in finance, I can only From website info to chat session with Chris--that was passed to Jeff Smith and Carlton Abrams in Internet sales to Tut Edwards in finance, I can only praise and compliment each one for quick and factual info that found the car I wanted in 24 hours and I picked it up the next day. There was no need to negotiate because they proactively found all the incentives and discounts which was better pricing than I found in 3 other dealers. More

Review title Enjoyed working with Eddie, he helped me get a great deal on the car I wanted.i would definitely work with him and 5 star Ford again. Enjoyed working with Eddie, he helped me get a great deal on the car I wanted.i would definitely work with him and 5 star Ford again. More