
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Honest, Patient, and Knowledgable Sales Professional Ken was an all-star! He was extremely patient in finding the exact SUV my wife was looking for and extremely knowledgable about the different models. Ken was an all-star! He was extremely patient in finding the exact SUV my wife was looking for and extremely knowledgable about the different models. Most salesman will lie/cheat/steal just to make a deal, but we never felt that way with Ken and he made the entire process a breeze. I would highly recommend Ken to any looking for a new/used vehicle in the DFW area. More
Superb! Purchasing a new car can be stressfull but not at Five Star Ford, especially when you have Doreen Bainbridge as your salesperson. She is friendly, kno Purchasing a new car can be stressfull but not at Five Star Ford, especially when you have Doreen Bainbridge as your salesperson. She is friendly, knowledgable, caring, and forever striving to make her customers satisfied with their purchase. More
Excellent service! Thank you William! I went to David Mcdavid Ford of Fort worth before I went to Five star, and the difference was night and day! Wasted an hour of my time there with unpr I went to David Mcdavid Ford of Fort worth before I went to Five star, and the difference was night and day! Wasted an hour of my time there with unprofessional sales team, but once I got to five star William took great care of me. Was able to explain the differences between the mustangs I was interested in. Felt very genuine and not just trying to sell another car. Overall was the best car buying experience not only for myself but also for my father. More
Great experience We had a great experience yet again at 5 star Ford. Got a good deal on a used car. Will recommend to friends and family in the future. We had a great experience yet again at 5 star Ford. Got a good deal on a used car. Will recommend to friends and family in the future. More
Above and beyond EXCELLENT Looked at a couple of other lots and wasn't satisfied with price or customer service. Rick Dike went above and beyond to get us the truck we needed an Looked at a couple of other lots and wasn't satisfied with price or customer service. Rick Dike went above and beyond to get us the truck we needed and at the price range we wanted!! We will be back to purchase all our vehicles from now on here. Even if we have to travel 8 hours to do it!!! Well worth the travel!! More
Super Customer Service from John Little & Crystal Sanders We received outstanding customer service from sales personnel John Little and Crystal Sanders. They were responsive, worked diligently to find the For We received outstanding customer service from sales personnel John Little and Crystal Sanders. They were responsive, worked diligently to find the Ford Edge we wanted, and to make the price work. More
Great Purchase Experience Working with Jason was great. I will totally go back to him when considering buying a vehicle again. I have visited 5 Star NRH a few times in the proc Working with Jason was great. I will totally go back to him when considering buying a vehicle again. I have visited 5 Star NRH a few times in the process of looking for a truck. Each time I left I always felt I wanted to be able to purchase from them and finally I was able to do that. I never felt pressured and everything was upfront and honest ... no games!. Working with Jimmy in finance was great as well. He clearly explained everything to us and was even able to find a way to save us a little more on the purchase. Probably the best and fastest vehicle purchase I've ever had. More
"As usual, incredible service and attention!" We have bought several vehicles from Five Star. Rick Dike has always helped us find what we are looking for and more. His patience is incredible, an We have bought several vehicles from Five Star. Rick Dike has always helped us find what we are looking for and more. His patience is incredible, and he always steers us in the right way. Dealing with a dealership is not always about price, it's about "care" after the sale. We have come in for issues that seem like little things to some but Rick treats it like a big deal and gets the problem resolved. Service department is speedy and we love the little perks that others don't provide, i.e. tire rotations. Also, love the young lady at the front desk. She saw I was hot cleaning out my truck and ran and got a water bottle for me. Little things!!! Best dealership in Texas! David Engles More
Excellent Overall experience was excellent. Absolutely no complaints. Will be sure to recommend 5Star to friends and family. I enjoyed working with Hector. Overall experience was excellent. Absolutely no complaints. Will be sure to recommend 5Star to friends and family. I enjoyed working with Hector. He made the purchase easy. More
This was the best truck trade I have ever made. I was treated with total respect and everything was explained to the exact penny. I left with total trust of the dealership and all of the employees. I was treated with total respect and everything was explained to the exact penny. I left with total trust of the dealership and all of the employees. I felt like I had the red carpet treatment. This was my second vehicle traded here and there will be more in the future. I have always spoke very highly about this dealership and I will always continue to. Before driving off with my new XLT, I got to experience the world famous "TUT" experience in the finance department. I walked away with not only a great new vehicle but an education in the financial end of car buying. He really knows the business and is a great asset to the dealership. More