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Five Star Ford

North Richland Hills, TX

4.9
8,597 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,597 reviews

September 07, 2016

Honest, Patient, and Knowledgable Sales Professional Ken was an all-star! He was extremely patient in finding the exact SUV my wife was looking for and extremely knowledgable about the different models. More

by bschreck86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken McLemore
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2016

Superb! Purchasing a new car can be stressfull but not at Five Star Ford, especially when you have Doreen Bainbridge as your salesperson. She is friendly, kno More

by Hoosier75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam O'Reggio very personable! , Doreen Parker Bainbridge
September 07, 2016

Excellent service! Thank you William! I went to David Mcdavid Ford of Fort worth before I went to Five star, and the difference was night and day! Wasted an hour of my time there with unpr More

by codykuhn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Great experience We had a great experience yet again at 5 star Ford. Got a good deal on a used car. Will recommend to friends and family in the future. More

by Robert Richerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred El-Darazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Above and beyond EXCELLENT Looked at a couple of other lots and wasn't satisfied with price or customer service. Rick Dike went above and beyond to get us the truck we needed an More

by tcarter3030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
MM Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Super Customer Service from John Little & Crystal Sanders We received outstanding customer service from sales personnel John Little and Crystal Sanders. They were responsive, worked diligently to find the For More

by Larry W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders
September 06, 2016

Great Purchase Experience Working with Jason was great. I will totally go back to him when considering buying a vehicle again. I have visited 5 Star NRH a few times in the proc More

by Jason L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
September 06, 2016

"As usual, incredible service and attention!" We have bought several vehicles from Five Star. Rick Dike has always helped us find what we are looking for and more. His patience is incredible, an More

by David Engles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

Excellent Overall experience was excellent. Absolutely no complaints. Will be sure to recommend 5Star to friends and family. I enjoyed working with Hector. More

by Nicholem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2016

This was the best truck trade I have ever made. I was treated with total respect and everything was explained to the exact penny. I left with total trust of the dealership and all of the employees. More

by wadejameson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Sales Manager -Kevin Wildman, Bashar (Bob) Nemri
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