
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Experience Rick Dike and Lee did a super job with our recent purchase of a 2016 Escape Titinum. This is the way a car buying experience should be. Professional, Rick Dike and Lee did a super job with our recent purchase of a 2016 Escape Titinum. This is the way a car buying experience should be. Professional, courteous, great deal, service all done the way full service dealers should be. Pressure = zero! Everything else 100% fantastic.?? More
Came in to browse, and left with another new ride! We didn't plan on buying right now, but after meeting with Alfred, we ended up leasing a gorgeous new Explorer. Alfred was extremely patient and polit We didn't plan on buying right now, but after meeting with Alfred, we ended up leasing a gorgeous new Explorer. Alfred was extremely patient and polite being very attentive the whole while. We hadn't even considered leasing, but after meeting with Jimmy in finance and getting such a great rate from Ford, we opted for a three year lease. We just bought a new truck back in October from Five Star, and this time around was an even smoother experience. Alfred spent extra time showing the wife all the cool features of her new ride after we finalized the deal. Couldn't be happier!! Thank you! More
Easy No Hassle Purchase This is the second new purchase from Five Star Ford and it will not be the last. Jason Howell made the purchasing process effortless. I look forward This is the second new purchase from Five Star Ford and it will not be the last. Jason Howell made the purchasing process effortless. I look forward to the next opportunity to deal with Five Star Ford. More
Sam Limo This was the best car buying experience I have had. I've purchased a total of 6 vehicles, and this one was the smoothest one of all. Sam Limo made This was the best car buying experience I have had. I've purchased a total of 6 vehicles, and this one was the smoothest one of all. Sam Limo made it easy, he knew what I was looking for, and he went above and beyond to provide what I asked for. Even the financing was made easy. Can't remember the guys name, but I had a wonderful experience with him also. I would recommend this ford dealership to all my friends, and I look forward to dealing with Sam Limo when my son purchase his next truck. Thank you Sam. More
BEST EXPERIENCE EVER!!!!! This was my very first time buying a brand new vehicle. I have always stayed away from dealerships because I don't like to be pressured and hassled in This was my very first time buying a brand new vehicle. I have always stayed away from dealerships because I don't like to be pressured and hassled into buying a vehicle. In the beginning of April my husband went into this dealership to browse and that's when Crystal Sanders came into our life. She was very patient and kind and detail oriented to his needs. My husband and I both have bad credit and honestly didn't think we could get into a new vehicle. With the hard work from Crystal and the forgiveness of Ford we were able to make a deal. Unfortunately at the time we didn't have the money for a down payment and my husband had to walk away without a new vehicle. Fast forward to May 3rd, we were blessed with enough money for that down payment. I personally went to Five Star Ford with the goal of leaving the lot in a brand new truck to take home and surprise my husband with. Once again Crystal Sanders was on top of her game!! I loved how I could text Crystal on her personal cell at anytime and she would go above and beyond to answer any questions that I had. I explained to her what I wanted to do (surprise my husband) so her and along with Tut Edwards, I was able to swiftly get my paperwork in line and drove off the lot in a 2016 Ford XLT. I cant brag enough about how Crystal Sanders and Tut Edwards were so kind and how fast they worked to get my needs and wants taken care of!!! Because of my experience with Crystal and Tut I would highly recommend anyone to this Five Star Ford location and to see Crystal Sanders. There was no hassle and no pushing. Not only will this not be my only time dealing with this dealership but my husband and I plan on ONLY coming back to this Five Star Ford for all our future vehicle needs. I just want to thank Crystal Sanders and Tut Edwards for your constant smiles, laughs, integrity, and being a real human being and taking care of my needs!!! You two ROCK!!! And just to add, I got the truck home and hide it on the side of our home (we live in the country) and the surprise was just perfect! But again, I couldn't have done it without Crystal and Tut's help! More
Completely happy with Sam! Sam delivers what he promises! He is a straight shooter, tells it like it is, plays no games along the way. We were going back and forth with Sam an Sam delivers what he promises! He is a straight shooter, tells it like it is, plays no games along the way. We were going back and forth with Sam and another dealership for 2 days during the process of buying our Ford 250. Sam would get back with us within an hour, the other dealership continued to play games and not be honest with us. Even though the other dealership is 10 minutes from our home and Sam is 30 minutes, it was well worth the drive. Thank you Sam, keep up the great service!!!! More
Grateful. Awesome to work with. I was in desperate need of a car that would function for the next couple of years and Jim Rich came through for me at a price I could work with. He w I was in desperate need of a car that would function for the next couple of years and Jim Rich came through for me at a price I could work with. He was very professional and courteous. I had an awesome experience and in just a few hours my car was cleaned and ready for pickup. Thank you Jim! More
Alfred El-Darazi was great, along with the entire staff !! Always happy and very attentive, always have time to answer all my questions. Alfred has a special power, he can connect with customers. He always has Always happy and very attentive, always have time to answer all my questions. Alfred has a special power, he can connect with customers. He always has a very good relationship with my children, he treats them as his grandfather. Do not hesitate a moment to visit Alfred El-Darazi. Alfred tambien habla español, asi que no dude en visitarlo. More
Great Company Although it did take longer than I planned for the attention to detail and the extra effort it DID take made the purchase of my truck a great one. Ne Although it did take longer than I planned for the attention to detail and the extra effort it DID take made the purchase of my truck a great one. Never any pressure to sign on the dotted line and get me out of the door nor was I pressured to add this option or add this program--all was my choice. Jason, Josh, Anthony and Jim were all professional with attention to detail but still paid attention to our experience and comfort. I would surely return for future automotive needs. More
My experience at Five Star Ford NRH From the very first moment I walked into this dealership,I felt like family. From my sales person Al,to my financial guru Anthony,this was the best ex From the very first moment I walked into this dealership,I felt like family. From my sales person Al,to my financial guru Anthony,this was the best experience I have ever had a car dealership. I love this place and everyone of my new family. Thanks again More