
Five Star Ford
North Richland Hills, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The Best Car Experience Ever. I've wanted a Mustang for years & Chad Ritter made the leasing experience painless. Chad worked with us to find exactly what we wanted complete with s I've wanted a Mustang for years & Chad Ritter made the leasing experience painless. Chad worked with us to find exactly what we wanted complete with some after market add ons. He is a very knowledgeable salesman. He was no pressure, which I appreciated. He also worked with us to get a good price for our old F150 & into a new F150, complete with after market add ons. We will always ask for Chad for any future leases or purchases. The leasing for our new vehicles was handled by Anthony Snyder. Anthony takes away the fear & dread that comes with financing. He really makes it a fun experience. He explains everything in plain language that anyone can understand. We worked with him before on our old truck & will come back to him everytime. Overall, the leasing experience on our 2 new vehicles was outstanding, thanks to these 2 men. I highly recommend them & this dealership for your new car needs. More
Always happy to service Whenever I take my Fiesta in for work, the Five Star Ford team is always willing and able to help with my needs. They are efficient, truthful, and chi Whenever I take my Fiesta in for work, the Five Star Ford team is always willing and able to help with my needs. They are efficient, truthful, and chipper. I highly recommend. More
No pressure , comfortable atmosphere From the GET GO, as soon as meeting Jason it felt like old acquaintances. All of my previous experiences purchasing a vehicle were not even close. I s From the GET GO, as soon as meeting Jason it felt like old acquaintances. All of my previous experiences purchasing a vehicle were not even close. I sincerely felt at ease, no high pressure sales tactics. I liked the vehicle when I saw it, but Jason "showed me why I would love it". He was very detailed and informative about bringing to attention all the car features, Kudos to him as I am not easily impressed. Anthony Snyder in finances was also nothing short of respectful and helpful in finishing sale with ease. Definitely both gentlemen have made me consider a continued loyalty to FIVE STAR FORD!! More
Extremely helpful,great staff, and goes the extra mile. Had a great staff with the purchase before and after the sale. Reviewed all the gadget and bells and whistles. My wife and I are both handycap and Had a great staff with the purchase before and after the sale. Reviewed all the gadget and bells and whistles. My wife and I are both handycap and I needed help setting up the trailer backup assist. John Little andCrystal Sanders had up bring the truck and boat trailer to the dealership and helped me set it up. We are so great full to them for the extra kindness they showed. More
5 Star Name for a Reason I'm completely satisfied in my overall experience with 5 Star Ford. After talking to Chad Ritter about what I was looking for he found the exact truck I'm completely satisfied in my overall experience with 5 Star Ford. After talking to Chad Ritter about what I was looking for he found the exact truck that I had been searching for. Completely a great man to deal with , no pressure or games. I have to say that this experience was by far the best I have ever had. I'd like to thank the dealership from sales (Chad Ritter) to finance ( Tony ) to the accessory shop for a great overall experience. More
5 Stars From the second I walked in the door, nothing but five star respect and five star customer service. I LOVE my 2013 F-150 and I'll never buy another ve From the second I walked in the door, nothing but five star respect and five star customer service. I LOVE my 2013 F-150 and I'll never buy another vehicle from anyone but Five Star Ford. None of the "let me ask my Manager" mess. Just straight and honest dealing at a fair price. Feel free to email me if you have questions about my experience with them. patrickpatton@yahoo.com More
Outstanding hospitality! I give this place a 5 star rating! I purchase my first car 2016 Mustang on 3/12/16. And my Dad purchase a 2016 f-150 on 3/5/16. They treated us like f I give this place a 5 star rating! I purchase my first car 2016 Mustang on 3/12/16. And my Dad purchase a 2016 f-150 on 3/5/16. They treated us like family! I'll be sure to come back on my next car/truck purchase, thanks to Mario H. & Eddie L. For treating us so well! More
Outstanding Service! My first experience purchasing from SP 5*, I see how it got its name! From the minute we stepped on the lot, Hector was there to greet us without feel My first experience purchasing from SP 5*, I see how it got its name! From the minute we stepped on the lot, Hector was there to greet us without feeling pressure! He was quick to get keys, let us test drive and answer any questions. Manager S. Maples spent plenty of time with us and Signing paperwork via the Tutman Experience was quick and easy. New vehicle ready to go and follow up service continues to exceed! Thank you all! More
No trIcks or gimmicks, just good business. After dealing with sales tactics of other dealerships, I was ready for the Five Star Experience. I was met by my salesman, Justin in the parking lot. After dealing with sales tactics of other dealerships, I was ready for the Five Star Experience. I was met by my salesman, Justin in the parking lot. He went to work as soon as I got out of my trade. He had a new F150 pulled up and ready for me to test drive. It was a match and exactly what I was looking for. The numbers fell right into place and I was ready to go! Finance (Tut) got me in, and got me out. A smooth transaction and a smooth ride home. I'll be back when I'm ready to trade again! More
Great Experience Overall this was a great experience and Randall was nice to work with and very knowledgeable. Tut faced some challenges with the financing due to my t Overall this was a great experience and Randall was nice to work with and very knowledgeable. Tut faced some challenges with the financing due to my trade-in situation, but was able to work through the issue with a good end result and remained customer focused throughout the process. My only constructive feedback is that some of the other salesmen were very loud and distracting on the showroom floor. Also, the overall process took a long time to complete. Otherwise, it was a pleasant experience and I would recommend this dealership and Randall to others. More