Back

Five Star Ford

North Richland Hills, TX

4.9
8,607 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
Contact Dealership

6618 NE Loop 820

North Richland Hills, TX

76180

Directions

By Type

Showing 8,607 reviews

March 17, 2016

The Best Car Experience Ever. I've wanted a Mustang for years & Chad Ritter made the leasing experience painless. Chad worked with us to find exactly what we wanted complete with s More

by lynwhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Chad Ritter
March 17, 2016

Always happy to service Whenever I take my Fiesta in for work, the Five Star Ford team is always willing and able to help with my needs. They are efficient, truthful, and chi More

by aspenvanhooser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Rothganger
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2016

No pressure , comfortable atmosphere From the GET GO, as soon as meeting Jason it felt like old acquaintances. All of my previous experiences purchasing a vehicle were not even close. I s More

by 2Explore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Snyder
March 16, 2016

Extremely helpful,great staff, and goes the extra mile. Had a great staff with the purchase before and after the sale. Reviewed all the gadget and bells and whistles. My wife and I are both handycap and More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Sanders, Jimmy Truong
March 16, 2016

5 Star Name for a Reason I'm completely satisfied in my overall experience with 5 Star Ford. After talking to Chad Ritter about what I was looking for he found the exact truck More

by jcruz2125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Snyder, Chad Ritter
March 15, 2016

5 Stars From the second I walked in the door, nothing but five star respect and five star customer service. I LOVE my 2013 F-150 and I'll never buy another ve More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2016

Outstanding hospitality! I give this place a 5 star rating! I purchase my first car 2016 Mustang on 3/12/16. And my Dad purchase a 2016 f-150 on 3/5/16. They treated us like f More

by Jorgestang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Laguana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Hurley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2016

Outstanding Service! My first experience purchasing from SP 5*, I see how it got its name! From the minute we stepped on the lot, Hector was there to greet us without feel More

by RickyK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Maples
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Cojulun
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2016

No trIcks or gimmicks, just good business. After dealing with sales tactics of other dealerships, I was ready for the Five Star Experience. I was met by my salesman, Justin in the parking lot. More

by Mrwttaylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2016

Great Experience Overall this was a great experience and Randall was nice to work with and very knowledgeable. Tut faced some challenges with the financing due to my t More

by RCD33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall Swindell
...
513
...