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Five Star Ford

North Richland Hills, TX

4.9
8,602 Reviews
Five Star Ford. Sam Pack chose the name Five Star Ford because of what the title represented. When you think of Five Star service you think of the very best, and that has been Sam Pack’s vision for all of his dealerships from day one. Five Star Ford of NRH is the #1 Volume Ford Dealer in Texas and Top 4 in the entire nation! We are also a driving force in our community supporting several causes including members of chambers of commerce, local high school sports and arts programs, little league teams, North Texas Food Bank and many more.
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6618 NE Loop 820

North Richland Hills, TX

76180

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Showing 8,602 reviews

February 05, 2016

Best Car Buying Experience Ever! After my 10 year old Mustang was totaled, Wayne and Lee were so wonderful in helping me find a new ride. I love my new Escape! This is the 7th vehicl More

by TheFrye's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Biggers
February 05, 2016

very goo experience at 5-star in north richland hills There was no pressure, no haggling, just a very good deal on nice vehicle. Jim was so easy to work with & he was just on our wavelength knowing what More

by dburt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Rich
February 04, 2016

Best vehicle purchase experience I've had. Traded my 09 Platinum for '12 King ranch. This was the easiest and most pleasant dealership experience I've ever had. He was very very helpful in hel More

by KingRanch4aQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Deger
February 04, 2016

Roof leak on 2009 F150 Spoke to Josh Fichter about possible leak from the rails on the roof or the third tail light on the roof of my 2009 F140 (second new truck purchased f More

by ringo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Billhymer
February 04, 2016

easy process Lee my sales man was great made the whole process very simple was not high pressure and Tud in fianance made it a totally great experience thank you More

by Musbwil12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clanton
5.0
This rating includes all reviews, with more weight given to recent reviews.
CarPro Show
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2016

Great SUV Thanks for all the help and for taking the time to give us the best deal, hope to see you all soon for our next truck!!!!! More

by jtovar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elbert (Tut) Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
February 04, 2016

Great experience This was the best experience I've had buying a new car! They listened to what my expectations were and didn't try to do anything more than make me hap More

by walteraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Allerheiligen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Wilder
February 04, 2016

Excellent service I've really enjoyed my experiwnce with Five Star Ford. I've leased my last 3 cars from them and will continue to do so. The sales force are wonderfu More

by Watford, Dixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Fichter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ollie Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marisa Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Crabtree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
February 03, 2016

Great Feeling! We just bought a new vehicle yesterday! Our salesman was Rick Dike. WE have worked with Rick on several vehicles in the past. He is always a profes More

by dandjlang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2016

A Great Experience From the beginning to the end, William May, our sales rep, and Jimmy Troung, Finance, were very personable, knowledgeable and professional. They were More

by Phillip
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Truong
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